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Hyundai of Kirkland - Service Center

Kirkland, WA

4.0
106 Reviews

106 Reviews of Hyundai of Kirkland - Service Center

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June 05, 2019

Worst service experience ever One appointment two days later my car is still acting up and I was charged for something I didn't want or need and they didn't do half the stuff that More

by FordofKirlandsucks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I wasn't given a name for the customer service person who helped you into I couldn't understand
December 27, 2017

Harassment via promotional offers Ford of Kirkland is harassing me with promotional offers inviting me to bring my car to service appointments even though the dealership has formally r More

by ValM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tom Olson
September 12, 2016

Dishonest, two-faced, incompetent, armless liars! Damaged a brand-new rim on a brand-new car after replacing a flat tire. Blamed me for the damage and did not want to admit the responsibility. Had to More

by ValM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Racist Tom Olson
June 21, 2015

faulty brakes The dealership is great. The service center is horrible. Bought my hyundai in to fix my squeaking brakes. It doesn't squeak all the time therefore it More

by agqt3387
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Todd Ireland
March 05, 2013

I went in to get rear axel seals for my Explorer. I did not get the parts lady's name that I dealt with, but when I told her what I needed she asked if I knew whether the differential was open or limted sl More

by FordPowerGuy
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shannon
November 19, 2012

Yuzo get's a 10 across the board in my book, he was excellent with his communication from start to finish and went out of his way to accommodate my busy schedule. I will be returning to the dealership More

by DanielleMBlackburn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yuzo
August 29, 2010

We bought our F-150 from Ford of Kirkland and take it in for service work. Dean and the Gold team always do a great job taking care of us and getting the truck back as fast as possible. They go out of their More

by rmeats
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean Webster
August 09, 2010

My husband and I take our 2 Ford vehicles to this dealership for routine service and for anything else that may come up (for example, we had mice that had gotten into the engine compartment and duct More

by ContentCustomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Paddock
August 09, 2010

I purchased a Ford Fusion two years ago and I am delighted. The Service department has been extremely polite,explaining to me what they were doing and how long it would take.Kevin has been a gentlem More

by Judith Hester
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin
August 06, 2010

I brought my mustang gt in for warranty service at Ford of Kirkland about a year ago and had a very positive experience working with Kevin Paddock. He was very informative and spent a good deal of time wit More

by ccbjones
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Paddock
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