Hyundai of Kirkland

Gary Robinson was amazing we waited 3 months for a vehicle and we didn't think was gonna show up and Gary delivered. Gary Robinson continues to follow up after the sale to see how our satisfaction is. vehicle and we didn't think was gonna show up and Gary delivered. Gary Robinson continues to follow up after the sale to see how our satisfaction is. My daughter's 1st car buying experience was top notch. More

I have recently purchased a Hyundai Tucson from Hyundai of Kirkland. While the process itself was long due to the current shortages in the market, the salesperson Dajaun Gamble that assisted me throughout of Kirkland. While the process itself was long due to the current shortages in the market, the salesperson Dajaun Gamble that assisted me throughout the process was truly exceptional. He was not only extremely helpful and courteous but was also very patient in showing me various models and describing all of their internal features and functions. The process could not have been easy if not for my excellent experience with Dajaun. If you are looking for a Hyundai in the Seattle area, I highly recommend that you visit Hyundai of Kirkland and ask for Dajaun. More

WOMEN BEWARE This dealership is full of predators. They will seem helpful at first, but their intention is to use you. Your contract means nothing to them, and their story will change. When you que They will seem helpful at first, but their intention is to use you. Your contract means nothing to them, and their story will change. When you question it they get angry and blame you. Once they have your money they don’t know you, they won’t answer the phone, and never got your voicemail. They will try passing you around from person to person dodging accountability and a straight answer. These people will tell you to take more steps to get what’s yours, but they all lead to a dead end. Men, if you love the women in your life you won’t support this dealership. Take kindly to my experience I hope, but if you don’t it’s ok KARMA has a payment plan. They will all reap what they’ve sewn I have no doubt. Hyundai rescue your good name from them before it’s too late! Natalie Z More

Jessica was great! Helped me find a great fit car as a first time buyer and was very accommodating when it came to finding exactly what I was looking for. Highly recomm Helped me find a great fit car as a first time buyer and was very accommodating when it came to finding exactly what I was looking for. Highly recommend this dealership and their team! More

The wonderful people at the dealership, DJ, Clayton and Mark, all helped us buy our first EV, a new Hyundai Ioniq 5. The team was polite, informative, accommodating and very professional. We had traveled f Mark, all helped us buy our first EV, a new Hyundai Ioniq 5. The team was polite, informative, accommodating and very professional. We had traveled from Manson Washington which is a 3.5 hour drive, but it was well worth it. Together, they made our electric vehicle purchase experience easy and fun. We are a much satisfied customer and highly recommend this dealership and the sales team. The Ioniq 5 has been a dream to drive. More

Had a great experience buying a Genesis from Hyundai of Kirkland! Jessica was amazing and let me know when there were vehicles available on the lot. Mark in finance was super helpful and helped guide me th Kirkland! Jessica was amazing and let me know when there were vehicles available on the lot. Mark in finance was super helpful and helped guide me through the financing process. There weren't any crazy mark-ups on the vehicle, and I got a great deal on my trade-in as well. Would highly recommend- 10 out of 10! More

Ridiculous experience. TLDR - Rude staff and exorbitant markups (10K USD) and I was made fun of and laughed at in front of the whole dealership when I said "Keep me in mind TLDR - Rude staff and exorbitant markups (10K USD) and I was made fun of and laughed at in front of the whole dealership when I said "Keep me in mind if you decide to sell at msrp". Long story - I was called into the dealership today with a text message from their salesperson that said “ ioniq limited available right now!!!” The message came in at 12:10. I cancelled all my meetings for the afternoon and took the 2nd half off and drove in from everett to reach dealership at 12:50. I was made to wait for 20 minutes as the salesperson was busy and then i was told the car is not available and it was pre sold. My rep thought the buyer had backed out but the buyer had not. Sales rep was very empathetic and I didn’t make a big deal out of it although he could’ve done better research before calling me in. He knew I was driving from far and he confirmed on the call that I should come in but despite his mistake, I did not show I was unhappy with him. Mistakes happen. What drove me crazy were the 2 things that happened after. 1) I was not even allowed to see the car from inside. I never even asked for a test drive but he did not even get to unlock the car for me. I think, as a dealership, if your salesperson makes a mistake, you should at least acknowledge the mistake and help the client. 2) His manager was extremely rude to me when I said that I would not pay 10K mark up for the car. I was very polite, I never told him he should sell the car to me for anything less than he wants to. I only told him to keep me in mind when he removes his mark up to which he laughed at me loudly in front of the whole dealership and made me feel like an idiot. I would never expect a manager to exhibit such absurd behaviour, and I was appalled that he would stoop so low as to embarrass and insult me when I was not even lowballing him. I was offering MSRP. I honestly think dealer markups are not fair. I think MSRP should have been higher if invoice = MSRP but as a buyer, expecting a car to be sold at MSRP should NOT be laughed upon. I’m in shock with what happened today. More

David internet sales director was helpful in selecting the car in terms of pricing and financing . the car in terms of pricing and financing . More

Thanks Jessica for a great car buying experience--even in this tight market. It's my son's first car and we appreciate you working closely with us to find the right fit for him. We went to 4 other dealersh this tight market. It's my son's first car and we appreciate you working closely with us to find the right fit for him. We went to 4 other dealerships and Hyundai of Kirkland was the best! More

Had a great experience buying from Hyundai of Kirkland. Jessica and Siamak guided me through my first car buying process the whole way. Kudos to Jessica for following up the whole 1.5 months from booking t Jessica and Siamak guided me through my first car buying process the whole way. Kudos to Jessica for following up the whole 1.5 months from booking to waiting for the car delivery. Will highly recommend the people and the dealership More