Hyundai of Kirkland

Excellent Service...Always I've been a customer of Ford of Kirkland for just 2 years. I've leased a Mustang from them and have chosen to have it serviced there when needed. Each I've been a customer of Ford of Kirkland for just 2 years. I've leased a Mustang from them and have chosen to have it serviced there when needed. Each time they have greeted me professionally and have done all they can to make sure that I'm satisfied with the service. Their service agents are all friendly and professional. They have taken the time to explain the service to me and any additional info I may need. I would / will buy my next Mustang from them. More

Another great Service experience I always get top-notch customer service when dealing w/ the Service Team here. They had me in and out for my routine maintenance quickly and addresse I always get top-notch customer service when dealing w/ the Service Team here. They had me in and out for my routine maintenance quickly and addressed my other concerns without hesitation. The team here is great and I always get treated very well. Highly recommend. More

Great assistance making sure what we needed was take care of Needed new camera, checked to be sure the problem, made sure what our insurance covered up front so we new what we were looking at price wise. Handled Needed new camera, checked to be sure the problem, made sure what our insurance covered up front so we new what we were looking at price wise. Handled professionally. More

2017 ford explorer service Took care of service bulletin and reviewed vibration concern all on same day, provided shuttle car transportation from and to dealership and all done Took care of service bulletin and reviewed vibration concern all on same day, provided shuttle car transportation from and to dealership and all done free of charge. More

Great Service Ford of Kirkland provided me with an excellent buying experience a year ago, so naturally, I was curious how my first experience with the service depa Ford of Kirkland provided me with an excellent buying experience a year ago, so naturally, I was curious how my first experience with the service department would be. I could not have been happier. Even though I own Ford, they scheduled an oil change with the Hyundai service team, because I needed a Saturday appointment. The team was waiting for me when I arrived and got me in and out in thirty minutes. That is great service. More

Went in for airbag recall. I called to get an appointment to bring 06 mustang in for airbag recall. Got a text a few days later saying that they were going to me low on staff a I called to get an appointment to bring 06 mustang in for airbag recall. Got a text a few days later saying that they were going to me low on staff and asking if they could postpone a week. I told them no as I was moving out of the area. I was scheduled to come in at 7am and offered to come in at 645 if that would help them out. I arrived at 7 and nobody wanted to answer the door despite seeing me in the window. When the service manager came to the door he said " I know who you are and grabbed for my keys...not introducing himself or being the least bit courteous". He seemed very put out when he had to open the service waiting area and when he came to get coffee and I was looking at the showroom cars he glared at me like I was going to steal something. When the receptionist came in she only spoke to the service guys not to me the customer. The entire time I was there nobody spoke to any of us in the waiting area. When the car was done the tune changed dramatically. He told me about the rating system and that it was $1000 out of him pocket if I didn't rate them as exceptional. He also said that they had gone above and beyond for me.....they did nothing for me that they were not legally obligated to do. I did not request to come early I offered to help them. I felt bullied to give them an excellent rating when I was treated horribly. I will NEVER go back to this dealership again and I would never tell anyone else to subject themselves to this horrible and demeaning experience. More

Worthless does not begin to describe this dealership. From the purchase day to the last service appointment, it has been the most unprofessional dealership I have ever dealt with. Absolute time wasters an From the purchase day to the last service appointment, it has been the most unprofessional dealership I have ever dealt with. Absolute time wasters and snake oil salesman. Garbage dealership. More

A good place to shop if you are lloking for a car Mr. Todd Ireland and Mr. Rick Erwin were fun guys to work with. They made the purchase process fun and as simple as it should be. Good job! Keep it up Mr. Todd Ireland and Mr. Rick Erwin were fun guys to work with. They made the purchase process fun and as simple as it should be. Good job! Keep it up. More

Kirkland Ford: Nobody does it better Yes, I quoted Carly Simon. Kevin (Ford Service) and his team always go the extra mile to make sure my 2014 F-150 is in great mechanical shape. Tha Yes, I quoted Carly Simon. Kevin (Ford Service) and his team always go the extra mile to make sure my 2014 F-150 is in great mechanical shape. Thanks Ford Kirkland for everything. Did you know that Carly Simon is the daughter of the famous book publisher, Richard L Simon, founder of the publishing house Simon & Schuster? I just found this out! More

Got what i wanted I have purchased a lot of vehicles both personally and professionally. This last time I went to ford of Kirkland. Before driving there I had found the I have purchased a lot of vehicles both personally and professionally. This last time I went to ford of Kirkland. Before driving there I had found the vehicle I wanted online. and needed to see it for my self. it was exactly as the pictures and description described no funny business. The salesman Siamack Broomand helped me through the process quickly, respectfully, and without any high pressure sales tactics. in about a hour and a half including the test drive i drove away in a shiny Black jeep Wrangler. Thanks guys. Eric P. More