Hyundai of Kirkland

Thank you ...!!! Thank you for getting me in to get my key fixed. And very much appreciate you taking time to find warranty coverage. I alway enjoy coming to the shop Thank you for getting me in to get my key fixed. And very much appreciate you taking time to find warranty coverage. I alway enjoy coming to the shop. Great customer service! More

Service was awesome The service was awesome. Went for an oil change and a 100,000 mile check up. They gave me options and prices for what needed to be fixed. They were al The service was awesome. Went for an oil change and a 100,000 mile check up. They gave me options and prices for what needed to be fixed. They were also very polite, communicative, fast and on time. I will be going back for more work when needed. More

Good service My Ford Explorer 2010 had a Check Engine Light ON problem for a week. I brought it in the dealership service department for a check and fix. Good serv My Ford Explorer 2010 had a Check Engine Light ON problem for a week. I brought it in the dealership service department for a check and fix. Good service and fast delivery! More

Careless Recently took my car in for regular maintenance and mirror replacement. Turns out they didn’t have the correct mirror for my car. Instead of putting t Recently took my car in for regular maintenance and mirror replacement. Turns out they didn’t have the correct mirror for my car. Instead of putting the old one back on until the new one came, the Ford representative tried to make me drive off the lot without a right mirror, during 5 o’clock traffic, in heavy rain. It was very unprofessional and very hateful. We had to insist on a replacement mirror before leaving. At which point, the rep was very unapologetic. He tried to make us feel bad for him instead of feeling bad that he almost killed us driving without a mirror. It’s the last time we get serviced there. And before this, we’d been going there for years. More

Recal on Ford Focus Rick Segovia went above and beyond for me with my recent recall on my Ford! He is always so friendly and never makes me feel pressured to do anything Rick Segovia went above and beyond for me with my recent recall on my Ford! He is always so friendly and never makes me feel pressured to do anything more than necessary when servicing my vehicle. I will always bring my cars here!! More

Great service from great people. Quickly in and quickly out as always. The only place I get my car serviced. They cover all of my issues on a major problem. Quickly in and quickly out as always. The only place I get my car serviced. They cover all of my issues on a major problem. More

Great Service Department For several years now the Ford service department has been a dream. Well organized, courteous, understanding and pressure free. Definitely get the job For several years now the Ford service department has been a dream. Well organized, courteous, understanding and pressure free. Definitely get the job done the way we all want it done! More

The recent experience with this dealership was excellent. This dealership went out of their way to help me find a car that would work for me, and the salesman, Jim Clayton was excellent! The car I purchased This dealership went out of their way to help me find a car that would work for me, and the salesman, Jim Clayton was excellent! The car I purchased was a Ford fusion hybrid. More

Do not trust This place used to be a very good reliable service centre, and I was a regular happy customer since I purchased my (used) hyundai elantra in 2015. But This place used to be a very good reliable service centre, and I was a regular happy customer since I purchased my (used) hyundai elantra in 2015. But now on my fourth year of customership,I feel really degenerated and disgusted being so with a used 'car owner'. Hyundai of USA honoured me a free diagnosis as a courtesy for a 12 month old unresolved abnormal cracking noise from the engine of my 'USED Car' by considering maintenance records. But I was told by Hyundai of Kirkland service center though 'Chis Zurich' that they couldn't diagnose the exact issue with the free diagnosis provided by Hyundai and he suspects that the sound comes from vehicle suspension (while on parking mode) and I should pay $167/hrs until they diagnose issue. When I pointed out the prima facie logic of actual fact,I was told to take my car to anywhere else,and threatened not to teach him his job,however he donated a free diagnostic after my proper advice (Good fellow). Finally I was submitted with a Diagnostic report by Chris Zurich to replace Air Condition Compressor. But the sound comes when I turn on my FAN with or without AC. More

Quick and easy I found my truck (Ford F150) online and negotiated with my salesman, Dan Lozott. He was knowledgeable, friendly and fair. I travelled a long distanc I found my truck (Ford F150) online and negotiated with my salesman, Dan Lozott. He was knowledgeable, friendly and fair. I travelled a long distance for the purchase because of the great price. Dan had my truck detailed and ready. He explained all of the features and explained the terms of the deal. I was out of the showroom and on the road in a couple of hours. Thanks Dan More