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Hyundai of Kirkland

Kirkland, WA

4.4
1,595 Reviews
Here at Hyundai of Kirkland, we always strive to deliver a first-class car-shopping experience to Hyundai drivers. We make that possible by providing a stunning collection of vehicles, hassle-free financing and high-quality service and repairs. That's how we're able to serve as the one-stop shop for buying, financing and servicing Hyundai cars!
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11706 124th Avenue NE

Kirkland, WA

98034

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Showing 1,595 reviews

October 30, 2008

I was in the Seattle area on business and my brother, Gary, invited me to his house for dinner. While there, he and his wife, Trish, told me about the problems they were having buying a new Ford F-150 f More

by ralphpaglia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna Timmons (sales), Kyle Joswick (Finance), Jim Walen (Dealer)
August 20, 2008

After spending $700 on a 60000 tune up and complaining the heater didn't work, the service advisor told us that the "heater was clogged" and quoted nearly $1000 to fix it. Our mistake for not asking ques More

by jq1999
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
service advisor & service manager
Oct 30, 2008 -

Hyundai of Kirkland responded

First of all, we sincerely apologize for not doing a better job of convincing you to authorize the repairs your Ford of Kirkland Service Advisor recommended. For something like a clogged heater core, we should clearly explain that you risk overheating your engine if you don't let us repair it. There is a fine line between being high pressure and enthusiastically INSISTING that you reconsider foregoing recommended repairs! My name is Jim Walen and I own Ford of Kirkland. You can email me directly at jwalen@fordofkirkland.com or call me at 425-821-6611. I would like to speak with you about your current situation and relevant to your needs, extend special consideration to you, and perhaps re-earn your trust, and your future business.

May 23, 2008

This is the best dealership i have ever been to!!! the This is the best dealership i have ever been to!!! the atmosphere is wonderful, it really seems like everyone that works there are friends. I feel no More

by dgjhesdgj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg,John,Slavko,Sam
May 23, 2008

Hi my name is James, I recommend ford of kirkland Hi my name is James, I recommend ford of kirkland because I have bought 3 cars from them and every car has been one of the greatest i've owned, but More

by metheman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
5
June 12, 2007

Ford of Kirkland, led by GM Jim Walen, provides an outstanding example of what a good dealership should be. I have credit issues, and Jim and his entire staff went out of their way to help me. I thoug More

by goldfishgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Walen
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