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Hyundai of Kirkland
Kirkland, WA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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I was in the Seattle area on business and my brother, Gary, invited me to his house for dinner. While there, he and his wife, Trish, told me about the problems they were having buying a new Ford F-150 f Gary, invited me to his house for dinner. While there, he and his wife, Trish, told me about the problems they were having buying a new Ford F-150 from their local dealer in Kent. I recommended that they go to DealerRater.com to see which ford dealers were rated best in the Seattle area. After finding Ford of Kirkland, we visited the dealer's web site and browsed through the store's inventory of trucks. We found a red 2008 F-150 Crew Cab with a shortbed and the 4 wheel drive Gary and Trish needed. We filled out a form and asked for price and 72 month payments using the 0% APR we found on the site. Even though it was 7:00 PM at night, within 15 minutes a salesperson from Ford of Kirkland called us back. Her name is Donna Timmons and she was so helpful, and not pushy that we asked her if she was sure she was a car salesman! Donna said no, but that she would take care of us anyways... Today, Thursday morning the next day, we are actually here at the dealership and Gary is signing the papers for his new 2008 Ford F-150, which he got an incredible deal on... Not only did he get the 0% APR, he also got over $1,000 in factory rebate money and a huge discount from the dealership itself! I have no problem recommending Ford of Kirkland 100% for people living in the Seattle area because they respond promptly, without jerking the customer around, and they got us in and out of the dealership in less than 2 hours. Even the dealer himself, Jim Walen came over to say thank you for visiting his store. I promised Jim I would tell everyone I know in the Seattle area what a great job the Ford of Kirkland team does. More
After spending $700 on a 60000 tune up and complaining the heater didn't work, the service advisor told us that the "heater was clogged" and quoted nearly $1000 to fix it. Our mistake for not asking ques the heater didn't work, the service advisor told us that the "heater was clogged" and quoted nearly $1000 to fix it. Our mistake for not asking questions, but my husband commented that we didn't need the heater since it was summer and they let him drive out without giving him any further information. Shortly after our engine overheated, blowing the head gasket and cracking the engine block. Our car engine was completely unfixable, and the only option was to replace the engine. They failed to educate us that the HEATER CORE was blocked and this could cause complete engine failure. More
This is the best dealership i have ever been to!!! the This is the best dealership i have ever been to!!! the atmosphere is wonderful, it really seems like everyone that works there are friends. I feel no This is the best dealership i have ever been to!!! the atmosphere is wonderful, it really seems like everyone that works there are friends. I feel no pressure whatsoever when i walk thought the door. The ONLY dealership i have ever been to that has a deli and the nicest Deli lady i have ever met. The sales team is nothing but helpful and do whatever they can to make you feel comfortable. The service department is the best around and i can always rely on them. i would NEVER go anywhere else! More
Hi my name is James, I recommend ford of kirkland Hi my name is James, I recommend ford of kirkland because I have bought 3 cars from them and every car has been one of the greatest i've owned, but Hi my name is James, I recommend ford of kirkland because I have bought 3 cars from them and every car has been one of the greatest i've owned, but that's not the only reason why I think they are a great dealership. Its also because I service all of my cars by them and although I think they have a great sales team, I think they have the BEST service department. Thank you FordofKirkland More
Ford of Kirkland, led by GM Jim Walen, provides an outstanding example of what a good dealership should be. I have credit issues, and Jim and his entire staff went out of their way to help me. I thoug outstanding example of what a good dealership should be. I have credit issues, and Jim and his entire staff went out of their way to help me. I thought I'd be going in feeling like an outcast, but Jim's team, rather than making me feel like a social outcast, made me feel welcome and valued. My buying experience was outstanding; rather than spending the entire day at the dealership as I expected, I was in and out within just a few hours, driving a new car at an incredible interest rate. I am a customer for life. More