Hyundai of Kirkland

I brought my escape in for regular maintence. the service advisor was very helpful in getting the most work done to my car with the least amount of my hard earned money. They also gave me a free report of my advisor was very helpful in getting the most work done to my car with the least amount of my hard earned money. They also gave me a free report of my cars condition and let me know that I will need to think about needing new brakes in the next 8-10000 miles. letting me know now helps me budget for the future. this was very helpful. More

My husband and I take our 2 Ford vehicles to this dealership for routine service and for anything else that may come up (for example, we had mice that had gotten into the engine compartment and duct dealership for routine service and for anything else that may come up (for example, we had mice that had gotten into the engine compartment and duct work - quite a mess), and the workmanship and service have always been excellent. We've been going there for several years and have always received very personalized attention, notably from Kevin Paddock, who knows us and is our primary liason/service representative. He's knowledgeable, efficient, and courteous. We can't say enough about Kevin - he's terrific! And all the mechanics who have worked on our vehicles also have our respect and appreciation. More

I purchased a Ford Fusion two years ago and I am delighted. The Service department has been extremely polite,explaining to me what they were doing and how long it would take.Kevin has been a gentlem delighted. The Service department has been extremely polite,explaining to me what they were doing and how long it would take.Kevin has been a gentleman, answering my questions with kindness and respect.All of my service calls will be with this dealership. More

I brought my mustang gt in for warranty service at Ford of Kirkland about a year ago and had a very positive experience working with Kevin Paddock. He was very informative and spent a good deal of time wit of Kirkland about a year ago and had a very positive experience working with Kevin Paddock. He was very informative and spent a good deal of time with me checking out the entire car and diagnosing the possible cause of the problem. He called me several hours later to explain that his team thinks they know the cause of the charging system issue and asked if they could test it overnight. I agreed and picked up the car the next day with the problem correctly diagnosed and the long persistent problem finally resolved. Because of that positive experience, I started having my wife's explorer serviced by Kevin and his team. Again, with positive results. Kevin worked with me to find replacement tires for the explorer to meet my needs and at a very competitive price. Kevin always takes the time to explain the work that was performed on the vehicle and is always willing to answer any questions I have. In the past, I have not had particularly good experiences at dealerships. Kevin and Ford of Kirkland have earned my business to date. CJones More

Good jobs do not get mentioned nearly as often as Good jobs do not get mentioned nearly as often as comments from a disgruntled, unhappy customer. Marilyn and I have purchased three new cars from Good jobs do not get mentioned nearly as often as comments from a disgruntled, unhappy customer. Marilyn and I have purchased three new cars from Ford of Kirkland in the last few years. The main reason for this is your support in the Service Department. Our recent major repair on the Windstar is an example of your special effort to get the job done right the first time, at the best price possible. Thank you, Kevin, for a job well done. We will continue to use your services. More

Donna was very helpful and knowledgeable about my new vechicle. 2010 Ford Escape Hybrid. She answered all our questions and some we hadn't thought of. When it is time for a new vechicle we will definet vechicle. 2010 Ford Escape Hybrid. She answered all our questions and some we hadn't thought of. When it is time for a new vechicle we will definetly come back to ford of Kirkland. thank you Debbie Meader More

I own a '99 Ford Ranger which I purchased new. It has been a great reliable vehicle and had over 100K miles when I passed it along to my son when he started drive in 2008. When it had a problem a few ye been a great reliable vehicle and had over 100K miles when I passed it along to my son when he started drive in 2008. When it had a problem a few years later I was tied up with business so I sent my wife and son in to Kevin Paddock at Ford of Kirkland to have it looked into and repaired. I trusted Kevin as I knew he would take care of my family and do what was right at a reasonable price. As time has gone along and I've needed any work done on it I send it in to Kevin and Ford of Kirkland. The truck still runs great and as my son goes off to college it will be passed on to his sister who just got her license. Keith Wilson (Kirkland, WA) More

I purchased a '97 Expedition from another dealer but live in Kirkland, so Ford of Kirkland is close by. Kevin Paddock is my service rep and has always taken great care of me. The truck has been quite rel in Kirkland, so Ford of Kirkland is close by. Kevin Paddock is my service rep and has always taken great care of me. The truck has been quite reliable, but when I have brought it in with problems, they have quickly and fairly resolved the issue. Thanks, Chris Faist More

I have taken my Ranger in for service with Kevin Paddock even though it was purchased at a different dealer. The quality of work was excellent, on time and on budget. Their diagnostics were accurate and h even though it was purchased at a different dealer. The quality of work was excellent, on time and on budget. Their diagnostics were accurate and helpful in locating potential problems before they actually existed. More

Gordon was great to work with. He was flexible with our payment requirements. He was especially helpful after the sale in helping locate the previous owner of car so I could get my hands on the maintenanc payment requirements. He was especially helpful after the sale in helping locate the previous owner of car so I could get my hands on the maintenance/repair records. Planning on working with Gordon again on our next car purchase. More