Hyundai of Kirkland

After doing a lot of research, I think Hyundai of Kirkland is the best car dealership I have found in greater Seattle area. David Kim, Gary, Siamak & Carlton took very good care of us. We bought 2 ca Kirkland is the best car dealership I have found in greater Seattle area. David Kim, Gary, Siamak & Carlton took very good care of us. We bought 2 cars Hyundai sonata and Tucson. This is our second time using them and the whole process was exceptionally smooth. Even our friends bought cars from this dealership and had an awesome experience. The staff were friendly and helpful & got our paperwork done as fast as they could. We shopped multiple dealerships but always land up buying from Hyundai of Kirkland and I strongly recommend them. They have the best pricing so we didn't do any negotiating. Most of the dealerships are charging a lot more as market price adjustment, however this dealership isn't and I really appreciate it. I would recommend buying a car here!! I will absolutely be a returning customer in the future!! More

I called before going in to ask about a trade in. My car was in the shop and unknown what was wrong. I figured they could not take it in on trade but called to find out either way. Harry in sales assured me was in the shop and unknown what was wrong. I figured they could not take it in on trade but called to find out either way. Harry in sales assured me it was no problem. Just have the vin number and miles he said. I had a Co worker take time out of work to drive me there. I talked to TWO different people and explain the same thing to both about my car. They both assure me it's no issue. My co worker leaves since I have good credit and since they said NUMEROUS times the trade is no problem I figured I'll leave in a car. We spend the normal couple hours going over everything and reach a deal. As I'm waiting for finance I ask the sales manager about how we get my trade in. The sales manager says no one told him the car wasn't there. The sales manager then gets up and walks away and has the salesmen come back and tell me it's no deal. The coward couldn't even look at me. Total lack of professionalism and communication. I understand why they wouldn't take my trade in, but don't lie about it! I was completely honest and upfront and these shady xxxxxxxx can't even look me in the face and say they messed up. Several hours of my day wasted, my credit pulled for no reason and waiting outside in the cold for a ride. I am beyond frustrated and will be posting this in several places. Please be aware that cowards can never be honest. I hope the general manager sees this and to make it right I want all three involved to make an honest apology for wasting time for their lack of integrity. More

HORRIBLE COSTUMER SERVICE FROM DARREL Manager Darrel HORRIBLE COSTUMER SERVICE FROM DARREL Manager Darrel needs training so he can learn how to speak with people !. Will never go this place or recommen HORRIBLE COSTUMER SERVICE FROM DARREL Manager Darrel needs training so he can learn how to speak with people !. Will never go this place or recommend because people like Darrel. What happend ? We booked appointment with sales. Walked into business nobody there to welcome all of employees running away from people that comes in. Darrel said give me sec. After we asked for help. And than he walks to another person on the table saying - go look what they want. I'm like what ! You don't speak with your employees like that about your costumers. And than he walks up to me saying he doesn't need training 😒 🙄 obviously you do Darrel! About how to talk with your workers and costumers. When I was outside another costumer said samething happened. That he came waited long time before even anyone said hi.I guess they don't care🤷 Bought same car from renton hyundai from Jonathan he was way helpful More

Jessica was wonderful. Kept me informed every step, and so sweet, enthusiastic, knowlegable and professional. so sweet, enthusiastic, knowlegable and professional. More

We purchased our latest SUV from Hyundai at Kirkland from Harry Chen. We have been searching for a specific color/trim and have been to many Hyundai dealerships throughout the PacNW. Harry was the most pol Harry Chen. We have been searching for a specific color/trim and have been to many Hyundai dealerships throughout the PacNW. Harry was the most polite, helpful, and genuine salesperson that we had come across in our months of car shopping. He listened to what we were looking for and made us feel at home at the dealership. He remembered seeing us months ago and helped us secure the exact car that we were looking for - a tough feat in today's market! It was our pleasure to work with Harry and purchase a car from him. The sales team worked past closing time to ensure that everything was in place for us to drive off with our new car the same day. Thank you, Harry, for your personalized touch and service! More

I had a great experience in Hyundai dealership.Jessica I had a great experience in Hyundai dealership. Jessica was professional and understood what are my priorities. I ended up choosing the Venue 2021. T I had a great experience in Hyundai dealership. Jessica was professional and understood what are my priorities. I ended up choosing the Venue 2021. The Venue is a perfect fit fir me and I’m happy. I highly recommend going to this dealership if you need a new car. More

Worth the trip from California to Washington for the deal we received! Everyone was very nice and tried to make our experience go very smoothly. we received! Everyone was very nice and tried to make our experience go very smoothly. More

My Daughter was buying her first car a Hyundai Venue Denim. We had the good luck to meet and work with Rodney from the sales team. He was very helpful and kind to work with. He made the whole process of Denim. We had the good luck to meet and work with Rodney from the sales team. He was very helpful and kind to work with. He made the whole process of buying a first car easy and not scary as it sometimes can be. Rodney made the overall experience great. Rodney work very hard to get the price that she could afford. I went with my daughter to help her but next time she buys a car from Rodney I feel like she could go by herself and be in good hands. My daughter loves her little car. More

I visited Hyundai of Kirkland service with my brand new 2021 Hyundai Sonata NLine. There is paint chipping and peeling on its trunk. Service advisor took pictures and documented the case. Since then I have 2021 Hyundai Sonata NLine. There is paint chipping and peeling on its trunk. Service advisor took pictures and documented the case. Since then I have called several times, left several voice mails, e-mailed several times, as well as contacted Hyundai Corporate for an update. It has been over three months since I visited their dealership for this warranty issue and I have not received one single response or reply as to the status and update of this very simple claim. I visited another Hyundai dealership in Seattle to try and get this issue remedied by someone that might actually know how to treat customers, but that dealership said that since the case is active with HOK, that I’d have to wait for them to resolve matters. I’ll never purchase a Hyundai from a local dealer again, that’s for sure. More

My wife and I was very happy with our car purchase today. Jessica made all the difference, she was helpful, answered all our questions regarding the different trim levels. Gracious and with a smile gotten 3 Jessica made all the difference, she was helpful, answered all our questions regarding the different trim levels. Gracious and with a smile gotten 3 cars out of the lot for us to test drive. Once settled with our choice she helped us get acquainted with all the technology stuff as there is lot to know. More