Hyundai of Kirkland

Service department is not very helpful and they ( including the Service Manager does not return phone calls as promised nor does the service advisors. I would NEVER recommend anyone to this dealershi including the Service Manager does not return phone calls as promised nor does the service advisors. I would NEVER recommend anyone to this dealership because of their lackadaisical attitudes. Also your site could really list the GM so they can get this managed and situation under control. I’ve been bringing my 2019 Hyundai in to fix the oil consumption issues as well as a bad catalytic converter and O2 sensor issues because of the oil consumption for about 6 months and still nothing has been done to fix my issues. More

Kylee Phelps was a great salesperson and the sales manager was helpful in getting me into the car I wanted. manager was helpful in getting me into the car I wanted. More

This dealership is absolutely amazing! I love my new Explorer so much! Thank you again to Mobin and Ben! I love my new Explorer so much! Thank you again to Mobin and Ben! More

Quick and easy trade in and purchase experience. The salesman Ben got me the exact vehicle I was looking for and the sales manager Alex worked well with me to get a fair deal on my trade in. He also The salesman Ben got me the exact vehicle I was looking for and the sales manager Alex worked well with me to get a fair deal on my trade in. He also worked with his team to make sure I was getting the the appropriate rebates on my new car purchase . More

I recently visited Hyundai of Kirkland with the intention of looking at and test driving a new car as I was narrowing down my next car purchase after completing lots of research. Past experiences at car deal of looking at and test driving a new car as I was narrowing down my next car purchase after completing lots of research. Past experiences at car dealerships had left me dreading the process, expecting pushy sales tactics and an overall unpleasant time. However, my visit to Hyundai of Kirkland was nothing like that. From the moment I walked in, Anthony Karymsakov in sales made a remarkable impression. He took the time to thoroughly show me the car, patiently answered all my questions, and allowed me to test drive it without a hint of pressure. Anthony's friendly demeanor and professionalism were refreshing and immediately put me at ease. After spending time with Anthony, I was introduced to Joey Koch, the Sales Manager. Joey also guided me through the sales process with the same no-pressure approach, ensuring that I felt comfortable and informed every step of the way. I left the dealership to discuss the decision with my husband, feeling no rush or urgency. By the end of the day, after visiting another local Hyundai dealership, we were back at Hyundai of Kirkland purchasing the car. The entire experience was seamless, stress-free, and genuinely enjoyable. I highly recommend Hyundai of Kirkland! The entire team, especially Anthony and Joey made the process a pleasure. Their professionalism, patience, and customer-focused approach set a new standard for car buying. Thank you for such a great experience! More

Nick Miller has been AMAZING and super patient with working with me from a distance. I purchased a Brand New 2024 F150 and from the beginning to the end, he has gone above and beyond to make sure I was working with me from a distance. I purchased a Brand New 2024 F150 and from the beginning to the end, he has gone above and beyond to make sure I was happy with my purchase including adding accessories and lastly delivering my new baby to the barge. I will definitely be sending my friends to Kirkland Ford for their upcoming. THANK YOU KIRKLAND FORD, NICK MILLER and the amazing finance department for such amazing communication to make this a very positive and successful purchase. More

Had a great experience working with Jeff and Ahmed. Purchased a brand new Ioniq 5 and absolutely love the car. Purchased a brand new Ioniq 5 and absolutely love the car. More

These guys do decent work but they cant communicate tried to get ahold of a tech for 4 days (+2 over weekend but service doesn't work weekend) Told me my car would be ready Friday and the following Tuesday to get ahold of a tech for 4 days (+2 over weekend but service doesn't work weekend) Told me my car would be ready Friday and the following Tuesday they said it wouldn't be ready for another 2 weeks. Which isn't a problem under normal circumstances but when i tried to go in to get a loner there wasn't anyone who could even give me keys so now they left me up a creek with out a paddle. normally i don't wright reviews but this service was so abysmal compared to previous times. google wont let me 0 star but I wish I could Update. Today (June 19th) I spoke with David. Who explained to me how they were doing everything that they could to get me a loaner car. He asked me when I could be in to receive it. I replied that I would not be able to until sometime after 5 today. He replied that might be a problem. To which I said you didn't contact me for days and this wouldn't be a problem if you texted me on Friday when I asked. He then told me about how they were short staffed and people were out sick. To which I said something to the extent of "are you f*king kidding me". To which he said "that's not how we communicate". In my opinion was a very condescending tone. And yes that is the problem that they didn't communicate. He then threatened "I can refuse service to you, you know." on a warranty part that they didn't fix the first time. And yes that's also a problem cause they didn't touch my car. So I asked if it was drivable. He said he didn't know. And Tuesday (yesterday) they said they didn't touch it. So he most likely didn't have a file or report pulled up when talking to me. Then said he would call me back. He did said it would be an additional 3 to 4 weeks to get it fixed. I asked some stuff about warranty and said I would be picking it up today to take it somewhere else. To whomever replied to my post I appreciate it. But at a certain point I have to draw a line of what I will put up with. I don't want to take anyone time off work as I work in a machine shop and don't want to leave them short staffed. More

Greg Carter is the most hard working and respected person I've met. He gave us our dream car and ensured we got the car delivered on the same day. He is friendly and polite. Ty for all your help in processi I've met. He gave us our dream car and ensured we got the car delivered on the same day. He is friendly and polite. Ty for all your help in processing the request at speed. More

Nick Miller was good to work with when I bought a 2019 Lexus. No pressure to buy buy extras they offered. Still had to refuse those with the F&I person, too. My only criticism is that my simple all cash d Lexus. No pressure to buy buy extras they offered. Still had to refuse those with the F&I person, too. My only criticism is that my simple all cash deal took much longer than expected for no apparent reason. More