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Hyundai of Ft. Myers - Service Center

Fort Myers, FL

4.1
2,528 Reviews

2,528 Reviews of Hyundai of Ft. Myers - Service Center

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March 09, 2025

Align was great from start to finish to finish. He showed me how everything worked and even took care of a flat tire. More

by itiscjr
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Align
Mar 10, 2025 -

Hyundai of Fort Myers responded

Thank you for choosing Hyundai of Fort Myers. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jason Curie General Manager Hyundai of Fort Myers

March 08, 2025

They did not reset the computer so that when I start my car it still says service in 3 days. I requested a new fob because my husband lost his and I was quoted over $900 because it was a special order. Why More

by purchasingqueen
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emilio
Mar 11, 2025 -

Hyundai of Fort Myers responded

Thank you for this feedback. We're very sorry you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

March 08, 2025

I never never knew what was going on with my car, every time I called no one was there to answer, and no one called me back, only time I talked to someone was to approve repairs, and this is the second tim More

by Knives239
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pete Followell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Claus
1.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Dolloff
1.0
This rating includes all reviews, with more weight given to recent reviews.
June Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Hyundai of Fort Myers responded

Thank you for bringing this to our attention. and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Jason Curie General Manager Hyundai of Fort Myers jcurie@hyundaioffortmyers.com

March 08, 2025

Service was fine and Robinson was great. But kind of ridiculous that I still had to wait over 2 hours for an oil change with an appt. More

by SNO143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robinson
Mar 08, 2025 -

Hyundai of Fort Myers responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Robinson met your expectations. Thank you again for choosing Hyundai of Fort Myers. We look forward to having you as one of our valued customers for many more years to come! Jason Curie General Manager Hyundai of Fort Myers

March 08, 2025

Exceptional service and Sales Courtesy and full attention to customers needs Very pleased with Hyundai Fort Myers More

by mgfig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Followell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Claus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Dolloff
5.0
This rating includes all reviews, with more weight given to recent reviews.
June Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2025 -

Hyundai of Fort Myers responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Fort Myers. Jason Curie General Manager Hyundai of Fort Myers

March 08, 2025

I waited for about 3 hours for an oil change. My keys were put on another desk. If I had not come up to the guy and asked if my car was done he would not have known my keys were somewhere else an More

by chula1225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ransel
Mar 08, 2025 -

Hyundai of Fort Myers responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Jason Curie General Manager Hyundai of Fort Myers

March 08, 2025

Friendly competent staff. Appreciate the complimentary oil change. Glad so many systems were checked. Good warranty. More

by ceadla2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodrigo Guerra
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2025 -

Hyundai of Fort Myers responded

It has been a pleasure serving you. Quality customer service is always our top priority, and we're happy that Rodrigo and our team met your expectations. Thank you for choosing Hyundai of Fort Myers, we look forward to having you as a valued customer for many years to come! Jason Curie General Manager Hyundai of Fort Myers

March 08, 2025

Great service, people in the service department are always very curtioalways answers any questions that I have and a special thanks to Aly Napoleon the Service Advisor. More

by FEYINNC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly Napoleon
Mar 08, 2025 -

Hyundai of Fort Myers responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Jason Curie General Manager Hyundai of Fort Myers

March 08, 2025

The customer service is excellent. The extremely long service time has to be corrected. Waiting almost 4 hrs for basic service and computer update is not acceptable. More

by jkp5303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly Napoleon
Mar 08, 2025 -

Hyundai of Fort Myers responded

Thank you! Aly and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hyundai of Fort Myers. Jason Curie General Manager Hyundai of Fort Myers

March 07, 2025

Good quiz service, but the Maintenance Wrap Service Plan should have included wheel back and alignment More

by dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Dolloff
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Hyundai of Fort Myers responded

Thanks, Dave, for sharing about your experience with Hyundai of Fort Myers. We appreciate your business and hope to see you again soon! Jason Curie General Manager Hyundai of Fort Myers