Hyundai of Ft. Myers - Service Center

It was a quick and easy service experience. Eumilio did a great job. Thank you! Eumilio did a great job. Thank you! More

Absolutely horrendous. Worst service department ever. Wait forever in ripped up chairs in the waiting room just for them to tell you it takes three times longer than prom Worst service department ever. Wait forever in ripped up chairs in the waiting room just for them to tell you it takes three times longer than promised. All they care about is telling you to give them five star reindeer but give horrible service to go with that request. More

Super great job done by the service manager Peter Followell tracking down an on going coolant problem that no one was able to find. Service advisor Chloe was also great keeping me up to date and wit Followell tracking down an on going coolant problem that no one was able to find. Service advisor Chloe was also great keeping me up to date and with the delivery. I liked the team work between the two. They both listened to my concerns and address each one. Big thanks to the service team. More

Todo estuvo perfecto. Me brindaron un servicio genial. Y me trataron con mucha profesionalidad y amabilidad. Muchísimas gracias Me brindaron un servicio genial. Y me trataron con mucha profesionalidad y amabilidad. Muchísimas gracias More

I have been a customer of Hyundai for decades. I have always been happy with the service.10/10. Aly was my service advisor and helpful kept me informed all of the way. I highly recommend the servi I have always been happy with the service.10/10. Aly was my service advisor and helpful kept me informed all of the way. I highly recommend the service department. More

I’ve owned 4 Hyundai’s. Had my 2023 Santa Fe only two years old serviced 3 times for the same problem in two weeks. Only reason for one star is they gave us a loaner car twi Had my 2023 Santa Fe only two years old serviced 3 times for the same problem in two weeks. Only reason for one star is they gave us a loaner car twice. After three separate service visits I was told each time they had fixed the problem. Each time not fixed. After the third visit was told they had to contact the manufacturer ( Hyundai ) in order to continue to trouble shoot the issues. After three weeks not return phone call. Not even to say they were trying to resolve the issues. Decided to trade the car in at a different dealer. I would never recommend this dealer because they don’t care about honoring the manufacturer warranty. They do not return phone calls, etc. Next time I have any issues with a Hyundai only two years old I’ll contact an attorney that specializes in lemon laws and make Hyundai buy back the vehicle and Hyundai/ Kia will never have my business again. More

Kept me waiting after car was done spotted it outside among a bunch of cars among a bunch of cars More

Everyone very nice and friendly. I would rather be told it would taken 3 hours or more since no matter what I had to wait than to be told about 2 hours. Since I was told 2 hrs., I ca I would rather be told it would taken 3 hours or more since no matter what I had to wait than to be told about 2 hours. Since I was told 2 hrs., I called a friend and told her I’d be home in plenty of time to get her to the airport. She canceled her uber and ended up having to get uber at the last minute paying more since it was over 3 hours for my car plus when I asked up front if my car was ready. I was told yes but he had to get everyone’s paperwork together to everyone going. More

Aly is a super service advisor. Do everything you can to keep him happy - he’s a credit to your organization Do everything you can to keep him happy - he’s a credit to your organization More

Very accommodating and good at dropping everything and getting my vehicle in as soon as possible. getting my vehicle in as soon as possible. More