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Hyundai of Eau Claire - Service Center

Eau Claire, WI

4.2
30 Reviews
Call Service Center (715) 318-0178

30 Reviews of Hyundai of Eau Claire - Service Center

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June 29, 2025

Service department gave me wrong information. Told me the rings in one cylinder was bad and engine was shot. Wanted me to put new engine in Acura RDX. Took to non Honda dealer who performed c More

by mp1938krag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dont know saw females at service desk
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June 27, 2025

The vehicle in for hail damage and came back looking like new. Very satisfied with the result. More

by ruff
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Travis in auto body/collision repair
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Jun 27, 2025 -

Hyundai of Eau Claire responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Eau Claire to be a positive one. Please don't hesitate to reach out if you need anything else.

June 25, 2025

They completed the oil change and fixed my flat tire . Have no complaints. Was done in a timely fashion More

by POWERWORM1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know name
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Jun 25, 2025 -

Hyundai of Eau Claire responded

Thanks for sharing your thoughts about your service experience with Hyundai of Eau Claire. We appreciate your business and hope to see you again soon!

June 23, 2025

200 dollars for and oil change and air filters? Then try to sell me more stuff? Get real More

by ARMANDOMORALES23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Schmidt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Bradley
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 26, 2025 -

Hyundai of Eau Claire responded

Hello Armando: We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

June 21, 2025

My experience with Ken Vance Honda was terrific. I was never under any pressure. William was very patient and answered all my questions. He was very knowledgeable and I would highly recommend him to More

by paulsonn10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Bearskin
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Jun 21, 2025 -

Hyundai of Eau Claire responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 19, 2025

The intake desk seemed overwhelmed. I did not get a call that my vehicle was done. They were behind and had not got to that even though my vehicle had been done for some time. More

by susanthiede
Recommend Dealer
Yes
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Jun 19, 2025 -

Hyundai of Eau Claire responded

Susan, thank you for providing this feedback. We apologize for not delivering an exceptional service experience to you. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind, we'd love to address your concerns in detail by speaking directly with you.

June 18, 2025

You have Good service and very friendly staff and they call me as I bought the car, not my husband More

by gsoppeland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All staff
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Jun 18, 2025 -

Hyundai of Eau Claire responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Eau Claire!

June 12, 2025

Always a good experience. Very clean and professional. Great service, great people and excellent products. More

by kjpete170
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2025 -

Hyundai of Eau Claire responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Eau Claire!

June 09, 2025

They were very friendly, courteous, and professional…called me when they were done with the vehicle, sent a transport to me so I could get to my car. They washed the exterior of my car. I’m More

by PLABBE28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emma Schwahn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2025 -

Hyundai of Eau Claire responded

Thanks for sharing your thoughts about your experience with Hyundai of Eau Claire. We appreciate your business and hope to see you again soon!

June 05, 2025

I expected to be there all day and my car was done earlier then expected. More

by LOISHUNTER69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emma Schwahn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 05, 2025 -

Hyundai of Eau Claire responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Eau Claire.

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