Hyundai of Cumming

No service managers wore masks. I was told that it now costs $135 just to diagnose problems if you ask them to just take a look while doing an oil change. Next time I’ll just go to my local shop that can costs $135 just to diagnose problems if you ask them to just take a look while doing an oil change. Next time I’ll just go to my local shop that can spend 5 minutes to give their customers piece of mind. More

Never will i buy a Hyundai again. Customer service is horrible no complaints with corporate, but the dealership is the worst. Sad because i like my car horrible no complaints with corporate, but the dealership is the worst. Sad because i like my car More

Sales and finance were very helpful. We had to go back to the detailing department multiple times to get them to provide a satisfactory job on the vehicle we were purchasing. the detailing department multiple times to get them to provide a satisfactory job on the vehicle we were purchasing. More

Billing It looks like I was double billed for my cabin air filter. Had a terrible time getting appt. Calls on three days were not returned. Counter It looks like I was double billed for my cabin air filter. Had a terrible time getting appt. Calls on three days were not returned. Counter guy was very courteous and helpful Service reminder not put on windshield. Service update not put in car computer More

Everyone is so nice and helpful. Took my car back a little early and explained what was going to be done. Even told me about a recall item that would be repaired on this visit. T little early and explained what was going to be done. Even told me about a recall item that would be repaired on this visit. T More

Excellent customer service! Very knowledgeable staff. I was very pleased & plan on getting all my oil changes /tire rotations done here going forward. Agent made me aware of futu Very knowledgeable staff. I was very pleased & plan on getting all my oil changes /tire rotations done here going forward. Agent made me aware of future needs and wasn't overly pushy (which is a huge turn off to me.) Now, I can manage them into my budget and return ASAP to get them done. I like that. Hard sell is outdated IMO & applies way to much pressure as I have a tight budget. He respected me & gave me confidence that this dealership cares about people. Thank you very much! More

Repairs took time, but have been completed satisfactorily, with periodic updates via phone calls.service person Smith was very professional and courteous. Explained everything clearly. satisfactorily, with periodic updates via phone calls.service person Smith was very professional and courteous. Explained everything clearly. More

Great service Job well done. Courteous staff and very clean environment. Would recommend to others. Convenient location to my work. Will be back for further ser Job well done. Courteous staff and very clean environment. Would recommend to others. Convenient location to my work. Will be back for further service if needed. More

Increase your Health and Safety Measures During the Pandemic Although I appreciate the service performed on my car, I don't appreciate being fearful of catching the COVID-19 virus based on the lack of social dis Although I appreciate the service performed on my car, I don't appreciate being fearful of catching the COVID-19 virus based on the lack of social distancing or the wearing of masks in your facility. Please, if you want my continued business, increase your measures to keep both your customers and employees safe. More

Service was on time both beginning and end time. The technician was pleasant and helpful. The service area was very clean and most staff wore masks. They cleaned the car inside and out after the oil cha technician was pleasant and helpful. The service area was very clean and most staff wore masks. They cleaned the car inside and out after the oil change and tire rotation. Price was very good value for money. I recommend Hyundai of Cumming. More