Hyundai of Cumming

Everyone was courteous, thoughtful, and detail oriented. I was very pleased and surprised at the level of attention and the efficient and straight forward manner in which Chris handled this sale. There was n I was very pleased and surprised at the level of attention and the efficient and straight forward manner in which Chris handled this sale. There was no pressure and he took care of all the details and always kept me apprised of what he was doing and how long it would take. Very pleasant experience and would definitely work with him again. More

Buying used Equus I negotiated with Fred online and came to fair deal. Went over and picked up the car. Easy. Very good to work with and I recommend highly. I negotiated with Fred online and came to fair deal. Went over and picked up the car. Easy. Very good to work with and I recommend highly. More

Straight Forward & Fair Deal Makers Chris was easy going and upfront about pricing. Cumming Hyundai negotiated fair, quick and gave highest trade-in value. Great overall experience. Exce Chris was easy going and upfront about pricing. Cumming Hyundai negotiated fair, quick and gave highest trade-in value. Great overall experience. Excellent vehicle purchase. More

Very patient Chris stayed after hours to finish our paperwork. Much appreciated. He was very friendly and patient with our questions. Good experience overall would Chris stayed after hours to finish our paperwork. Much appreciated. He was very friendly and patient with our questions. Good experience overall would buy from this dealership again More

Very happy The experience I had was great. Everyone was warm and welcoming. I didn’t feel pressured and they let me make my final decisions. I would definitely g The experience I had was great. Everyone was warm and welcoming. I didn’t feel pressured and they let me make my final decisions. I would definitely go back and would recommend this dealership to anyone. Ask for Chris, he was great! More

Couldn’t Have Asked for a Better Experience I stopped by on a whim just to get a feeler for the process of buying a new car. I had no idea that I’d be walking away with a new car. I was not pres I stopped by on a whim just to get a feeler for the process of buying a new car. I had no idea that I’d be walking away with a new car. I was not pressured, only supported through what is often a very stressful process where car buying is concerned. Many thanks to Chris Gardner, my salesperson and finance guy, Stan Butler, for making the purchase of my first brand new car in years a wonderful experience. More

Most positive car buying experience! Our salesman, Chris Gardner was very courteous, helpful with all our questions, and exceeded our expectations for service to new customers. I would b Our salesman, Chris Gardner was very courteous, helpful with all our questions, and exceeded our expectations for service to new customers. I would be more than happy to recommend Chris and this Hyundai dealership to friends and family. A great car buying experience! We’re very happy so far with our new Hyundai Tucson! More

Excellent Service with a Smile Fred was GREAT. He answered all of my questions and got me the best deal. Never pressured me. Fred is very knowledgeable and got me the best deal. Fred was GREAT. He answered all of my questions and got me the best deal. Never pressured me. Fred is very knowledgeable and got me the best deal. I will be back to see Fred again next time I need a car. More

Ask for Fred! This was the best car buying experience I have ever encountered. Fred was diligent, knowledgeable and has excellent customer service skills. He real This was the best car buying experience I have ever encountered. Fred was diligent, knowledgeable and has excellent customer service skills. He really went above and beyond to make the deal and make me feel like he wanted my business. I recommend him to anyone in the market for a new or used car. The Cumming dealership is amazing. More

Service Department Lacking I took my 2011 Santa Fe SE to Hyundai of Cumming for a simple service procedure after having read so many positive posts on SureCritic. My experience I took my 2011 Santa Fe SE to Hyundai of Cumming for a simple service procedure after having read so many positive posts on SureCritic. My experience was anything but positive. First, I want to state that the Service Manager, Will Bobersky, was very professional and apologetic when made aware of the issue. Aside from Mr. Bobersky, my first experience with the service department was not good. I called in advance and was told they could perform a specific service and was quoted a price. I drove 40 minutes out of my way to have this work done thinking that being a brand new dealership and touting “state of the art facility” that this would be a good choice. I was completely mistaken. Not only did they not perform the correct service on my vehicle, when I asked verbally twice and had put it in writing on my service request form, but when I picked up my vehicle and questioned it, I was told “we don’t perform that service here”. So almost $200 for a service I didn’t need and their only response was they’d give me 4 free oil changes. Forget the time, frustration and cost I’d already had to deal with. And why would I drive 40 minutes each way for something I can do on my own in 30 minutes at home?! That may have been the only option open to offer, but I feel they certainly missed the point. I should have been offered a complete refund. This was the equivalent of requesting an oil change, but only having the filter replaced. I simply cannot recommend this service department. I wish the service advisor had paid more attention to what I’d asked to be done instead of worrying about upselling me on $2300 of Services I didn’t ask for. Side note: My phone number left for a service contact was given to sales. I received a text inviting me for a test drive of a 2019 Santa Fe while having dinner that night. This was a huge turn off and gives the dealership a negative look in my opinion. More