Hyundai of Cool Springs - Service Center

I brought my vehicle in for routine service, and was in and out in a short time. Mr. Metzger was friendly and courteous and the service was prompt. and out in a short time. Mr. Metzger was friendly and courteous and the service was prompt. More

I came in to get a new key fob because I lose mine. I called ahead and got direction from Mike, who also confirmed my preventive warranty and advised me to disregard some promotional warranty marketing m called ahead and got direction from Mike, who also confirmed my preventive warranty and advised me to disregard some promotional warranty marketing materials I'd received. Manny took care of the new key fob quickly, and there was hot coffee while I waited. The entire experience was very friendly and convenient. More

On December 27,2012 my Santa Fe's Oil was changed for the first time. I had several questions about all the new features this vehicle has to offer. Bob Metzger listen and followup with answers. I apprecia first time. I had several questions about all the new features this vehicle has to offer. Bob Metzger listen and followup with answers. I appreciated his desire to please. One question was how to use a mp3 player with the media since I do not have an ipod that uses an USB connector. He refered me to Zack Tilley(Sales). Zack explained that my USB cable would not work with my old mp3 player. He obtained another cable from his car(AUX cable) and demonstrated how to connect the device. I now can listen to all the music I have recorded on my Zune. Zack also explained some of the features of BlueLink. Thanks for Bob and Zack More

HAD THE VAN SERVICED WITH AN OIL CHANGE AND TIRES ROTATED IN A REASONABLE AMOUNT OF TIME. MANNY MARTINEZ WAS VERY FRIENDLY, SERVICE WAS EXCELLENT. ROTATED IN A REASONABLE AMOUNT OF TIME. MANNY MARTINEZ WAS VERY FRIENDLY, SERVICE WAS EXCELLENT. More

The service department is always very helpful and responsive. The address my issues in the same day and Manny is both friendly and quite knowledgeable. I would recommend Hyundai of Cool Springs to responsive. The address my issues in the same day and Manny is both friendly and quite knowledgeable. I would recommend Hyundai of Cool Springs to anyone. More

Awesome consistent service. They are always able to Awesome consistent service. They are always able to provide timely, efficient and quality work. They were also able to provide no hassle service Awesome consistent service. They are always able to provide timely, efficient and quality work. They were also able to provide no hassle service even though i didnt buy my car from their dealership. More

I have a 2009 Elantra and a few days before Thanksgiving I lost the keys at work. I had to break into my car to get my ID and insurance to have another key made but because I locked the car with the clicke I lost the keys at work. I had to break into my car to get my ID and insurance to have another key made but because I locked the car with the clicker the alarm wouldn't stop honking. The dealer in downtown Nashville said they would have to tow my car and there was no way to bypass the alarm without a new clicker. 150 for the clicker...150 for the tow...and he said I had better hurry because they were very busy w the upcoming holiday. I got on the internet...found out that I just have to turn the key to the "on" position for 30 seconds and it would turn off the alarm...problem solved...no tow, no clicker!!! I then called the Cool Springs Dealership and spoke w Bob and asked him how to bypass the alarm. Bob was kind enough to tell me the truth. I now have a new clicker that Bob programmed for me. Bob...you are an awesome guy!!! More

It was very easy to make the initial appointment to get my car serviced. Then they offered to take me back home which is a 20 minute drive. They made the process of picking my car up very easy too with jus my car serviced. Then they offered to take me back home which is a 20 minute drive. They made the process of picking my car up very easy too with just a quick visit to the cashier. More

The service person was very friendly and very informative about the services offered. He did not try to sell any services that were not needed. The amount of time it took to service the car was excellent. about the services offered. He did not try to sell any services that were not needed. The amount of time it took to service the car was excellent. More

I always receive top notch service and it is a pleasant enviroment. I had an oil change and tires rotated and was done in less than 45 min. I wouldn't go anywhere else to have my Hyundai serviced. enviroment. I had an oil change and tires rotated and was done in less than 45 min. I wouldn't go anywhere else to have my Hyundai serviced. More