Hyundai of Cool Springs

The service center was very professional and helpful. My advisor, Forrest, kept me updated the whole time my vehicle was in service, answered all my questions, and was generally just very nice. My car wa My advisor, Forrest, kept me updated the whole time my vehicle was in service, answered all my questions, and was generally just very nice. My car was towed in from another dealership who had it in their lot for 3 weeks even with an appt. Cool Springs got me in and my vehicle serviced in 2 business days. This dealership has earned customers for life. More

Very professional and helpful people, did not feel pressured into purchasing anything and they worked to get a very reasonable interest rate. pressured into purchasing anything and they worked to get a very reasonable interest rate. More

Great customer service. Friendly service. Good selection. Was easy to work with everyone. Looking forward to future business. Friendly service. Good selection. Was easy to work with everyone. Looking forward to future business. More

I have bought 5 Hyundais since 2018, 4 from this dealer. Recently, the motor on my Santa Fe, failed unexpectedly. I take care of my cars with regular maintenance. The Dealer explained that though there are Recently, the motor on my Santa Fe, failed unexpectedly. I take care of my cars with regular maintenance. The Dealer explained that though there are known issues with this motor, there is no recall and nothing they could do. When I asked Carl (manager) to stand behind the car that they sold me, he said “I don’t make the cars, I just sell them!” I will never buy another Hyundai. I would have thought that the dealer would have worked hard to support a loyal customer! I am wrong- this loyalty was very one sided and unfortunately, I was on the loosing side!!! More

Sonny was thorough, patient, and friendly throughout my car buying experience. He was very accommodating as well! I will be recommending him to all of my friends. He worked hard for me and that is very muc car buying experience. He was very accommodating as well! I will be recommending him to all of my friends. He worked hard for me and that is very much appreciated. The experience was much more personal than all of the other dealerships i visited. More

I received excellent service from my sales representative and the entire team at Hyundai of Cool Springs. I would recommend them to my family and friends! and the entire team at Hyundai of Cool Springs. I would recommend them to my family and friends! More

Sonny and the other staff were absolutely amazing! Sonny was very welcoming and polite! We would definitely work with him again! He had fantastic stories, and he made us feel at ease. We cannot recomm Sonny was very welcoming and polite! We would definitely work with him again! He had fantastic stories, and he made us feel at ease. We cannot recommend him enough! More

Sonny Farmer was very thorough and professional. Overall we had a good experience in purchasing our car. Overall we had a good experience in purchasing our car. More

Very professional. Knowledgeable about his product. Good people skills. He made the sales process very comfortable. Knowledgeable about his product. Good people skills. He made the sales process very comfortable. More

Very friendly staff. Seller explained everything easy to understand. Seller made sure I liked the car and did not pressure me at all. Seller explained everything easy to understand. Seller made sure I liked the car and did not pressure me at all. More