Hyundai of Cookeville

Experience with Glenn My experience at the dealership was nothing less than superb. Glenn was super courteous and not pushy at all. It didn't take to long and everyone I ta My experience at the dealership was nothing less than superb. Glenn was super courteous and not pushy at all. It didn't take to long and everyone I talked to was very friendly. More

Great car buying experience The customer service was terrific. Very nice and respectful salesman. They didn't pressure me into buying anything I didn't want. Jordan Reeder is a g The customer service was terrific. Very nice and respectful salesman. They didn't pressure me into buying anything I didn't want. Jordan Reeder is a great salesman that works to get the best price possible for the customer. More

2013 Ford Fiesta Eric Deebanks was by far the best sales personnel I have ever come across. He was down to earth, very honest, and willing to do whatever it takes to m Eric Deebanks was by far the best sales personnel I have ever come across. He was down to earth, very honest, and willing to do whatever it takes to make a customer happy. I will defiantly recommend him to anyone, and I will defiantly purchase from him again! Thank you Eric for making my first time buy the best experience. I appreciate your kindness!!!! More

My 2017 Santa Fe Love it, smooth ride easy handling, loaded! Best yet. I would recommend the dealership and the vehicle to my friends. Dealt with a great service de Love it, smooth ride easy handling, loaded! Best yet. I would recommend the dealership and the vehicle to my friends. Dealt with a great service dept with last Hyundai More

The easiest new car i ever bought This is the first new car or used car that I have bought this easy in the 30 plus years that I have been buying cars. This is the first new car or used car that I have bought this easy in the 30 plus years that I have been buying cars. More

Greeat delaership, friendly and helpful I visited the dealer 3 times to look at and test drive vehicles. The sales personnel and sales manager were helpful and courteous. I do not like to b I visited the dealer 3 times to look at and test drive vehicles. The sales personnel and sales manager were helpful and courteous. I do not like to be pressured to make a decision. I told the salesman and manager that on my first visit and they respected that. No calls in between visits. If I had gotten any, I would not have bought a vehicle from them. Great sales staff! More

Great service. Over all the best car buying experience ever. Sales people where helpful amd friendly but not pushy. Eric listened to what I really wanted i service. Over all the best car buying experience ever. Sales people where helpful amd friendly but not pushy. Eric listened to what I really wanted in a car. More

Plesant dealings. Enjoyed working with all the employs I met. I look forward to returning to this dealership and having my car serviced. They were all very helpful. Enjoyed working with all the employs I met. I look forward to returning to this dealership and having my car serviced. They were all very helpful. More

Friends and family This was great experience because they made sure I understood everything that I needed to know about my vehicle and if I did not understand it they This was great experience because they made sure I understood everything that I needed to know about my vehicle and if I did not understand it they stayed there and went over it until I'm did and got me a good price and got me The color that I wanted thank you More

Worst experience purchasing a vehicle This was the most painful experience that I have ever went through. I was spoken too very disrespectfully by Steven Bilrey. I was told of one thing This was the most painful experience that I have ever went through. I was spoken too very disrespectfully by Steven Bilrey. I was told of one thing and miss lead as to who was paying off my trade in. Mr Bilrey and Shawn both told me they would pay off my vehicle and that would be close the the trade in offer voucher I had with me. The trade in voucher I found out is only a gimmick to get me in there and did not even come from the cookeville dealership. I have ask for the owner to contact me many times and he has not. I spoke to Jennifer Boles and she said if I came back I would be treated with kindness and I went back she said she would check on my. Mr maccanahey settled the deal with me and I noted his kindness and respect. Jennifer did it come back to check on my nor did she have the pay off amount for me as she stated she would on the phone prior to my having to take off work and come back. I lost 2 half days of work. I was yelled at and hung up on by Mr Bilbrey, and I was left to fin for myself at the dealership when I came back. This was not an fair deal and I hope that my new vehicle is going to be a good car. I would still like to talk with the owner about the way the deal was written to confuse customers, even Jennifer said it was confusing and she didn't understand it. I wonder when u come back for an oil change will I get the cold should, I certainly hope not. More