Hyundai of Cookeville

Fantastic Experience! Hyundai of Cookeville was wonderful to work with, and I'm very pleased with my vehicle and the buying experience! I would highly recommend this dealer Hyundai of Cookeville was wonderful to work with, and I'm very pleased with my vehicle and the buying experience! I would highly recommend this dealership! More

Great experience Alec made the whole experience fantastic. He was very professional and knowledgeable about the vehicle I purchased. He started by showing me all the f Alec made the whole experience fantastic. He was very professional and knowledgeable about the vehicle I purchased. He started by showing me all the features then took me on a test drive. I was very upset about having to buy a new car and getting a new car payment, but Alec made the experience fun and exciting, and I left extremely thrilled with my new purchase. Couldn't be more happy with the whole experience! More

Disappointed Bought my 2014 Scion FRS over the weekend. The car was listed for 16565 on the Internet. They quoted me 20000 on site. I don't trust a dealership that Bought my 2014 Scion FRS over the weekend. The car was listed for 16565 on the Internet. They quoted me 20000 on site. I don't trust a dealership that does not list a price on the cars and felt they priced it based on the fact that I was a woman, by myself and maybe I didn't look all that smart. So I started to leave when the salesman asked what I would pay for the car and I told him $16000. He asked if he could get that price for me would I buy it and I told him yes. He went and asked "his manager" and came back and told me he could work something out. But the paperwork said 17999. I also asked for the Carfax several times and he said I could have one but he never gave it to me. We stayed til after the dealership closed, I hadn't eaten and had low blood sugar, was extremely tired and finally agreed to their price which still higher than the internet price but lower than 17k. It wasn't until the next day I realized I hadn't gotten the Carfax but they were closed. I was able to pull it up myself and see what the car listed for online, and that it had been involved in an accident and had a safety recall, none of which had been reported to me prior to buying the car. I had to go back Monday to take them the title to my trade-in, and asked why they didn't just give me the price it was listed for in the first place. I never got to ask about the accident because the finance manager, who said he was "the manager" came over and berated me for saying I had been taken advantage of (I never said that) and that I should have just bought the car online because everybody buys their cars online now and I shouldn't expect to get the same price on the lot. They were there to make as much money as possible from people and he didn't care to tell anyone that. He wasn't there to give me a deal and I signed the papers so I agreed to the price, which I did but like I tried to tell them, that was beside the point. That wasn't how you should do business with people if you wanted them to come back. And you certainly shouldn't talk to them like they were stupid for coming to their business to spend their money, only to find out they made a mistake by not buying online! He talked down to me in front of the whole dealership like I was an idiot. I just wanted them to realize that in order to earn repeat business, you needed to be honest with people, especially about the condition of a car before you buy it, but I never got that far. I was in tears when I left. I would never recommend these people to anyone for buying a vehicle. It was completely uncalled for and inconsiderate, rude and I will be sure to tell everyone I know about my experience. And now I can't even enjoy my car because it reminds me of that jerk. I would like to say that the young man that I first dealt with, Perry, tried to be nice and I hope he finds another dealership to work with. More

Great salesman When we arrive at the Dealership we were greeted by Alec. We told him what we were looklng for, he immediately explained and showed all bells and When we arrive at the Dealership we were greeted by Alec. We told him what we were looklng for, he immediately explained and showed all bells and whistles. Then he took us for a test drive. We discussed the difference between buying and Leasing. We decided the best way to go was leasing. I am very pleased with my Ioniq Hybrid. Alec was very polite, knowledgeable and professional. More

review Cookeville Hyundai offers the very best warranty available. Friendly staff, great service dep't and fair pricing. Would recommend this dealership to Cookeville Hyundai offers the very best warranty available. Friendly staff, great service dep't and fair pricing. Would recommend this dealership to anyone in driving distance. More

Review Very nice and accomodating. Always made sure any questions I had were addressed and answered. The facility was nice and my car came clean and in beaut Very nice and accomodating. Always made sure any questions I had were addressed and answered. The facility was nice and my car came clean and in beautiful condition. More

glen great to do business with went out of the way to help, offer us water, ask if we had any questions, had the car clean up and had it filled up with gas great to do business with went out of the way to help, offer us water, ask if we had any questions, had the car clean up and had it filled up with gas. More

First TIme "Mom Car" Buyer So far, so great! I LOVE my Sonata; couldn't be happier with my purchase. The car feels safe. I didn't know how much I would appreciate the rearview c So far, so great! I LOVE my Sonata; couldn't be happier with my purchase. The car feels safe. I didn't know how much I would appreciate the rearview camera until I had it- love that feature. I get great gas mileage. We have PLENTY of storage space and leg room for our tall family. I love how easily accessible the hands free calling option is (I am not technologically savvy at all and I know it gives my husband peace of mind that I'm not on my cell phone while driving). I don't feel like I am driving around a tank or a "grandma car". I am so happy with this decision to make it our first family car. PS. Thomas Owen is amazingly patient and kind. He took time to listen and understand my needs and delivered a car that met my wants and expectations. More

BEST CAR BUYING EXPERIENCE EVER!!!!!!!!!! Best car buying experience i have ever had clint spivey was great to deal with he found the vehicle i needed to meet my needs the whole staff was grea Best car buying experience i have ever had clint spivey was great to deal with he found the vehicle i needed to meet my needs the whole staff was great from clint to steve bilbrey the finance mgr they really made this the best car buying experience i have ever had thanks again guys More

Santa Fe From the moment I pulled in to the dealership, I felt at home. Eric Deebanks met me and introduced me to Glen Zelner. Both were very professional and From the moment I pulled in to the dealership, I felt at home. Eric Deebanks met me and introduced me to Glen Zelner. Both were very professional and friendly. I will definitely recommend this dealership to anyone! More