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Hyundai of Chantilly - Service Center

Chantilly, VA

3.4
65 Reviews
Call Service Center (703) 480-9000

65 Reviews of Hyundai of Chantilly - Service Center

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March 18, 2025

Great Service and Facilities with excellent customer waiting room area. Washing car is great bonus. More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2025 -

Hyundai of Chantilly responded

Thank you for the great feedback! We're glad you enjoyed our service, facilities, and comfortable waiting area. Happy to hear the car wash was a nice bonus too! We appreciate your support and look forward to seeing you again!

March 05, 2025

Service writer polite and helpful. Pleased with the service received. Car was washed and ready to go when promised. More

by DK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Mar 10, 2025 -

Hyundai of Chantilly responded

Thank you for your feedback! We're glad to hear you had a great experience and that everything was ready as promised. We appreciate your business and look forward to serving you again!

February 27, 2025

This dealership is the worst I have ever been to. They do not follow up. Do not discuss any work that has been done to my car. I needed a part ordered for my car and it took over 7 months and I had More

by lymanvt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kendall Florencio Camacho
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Mar 03, 2025 -

Hyundai of Chantilly responded

We're sorry you had a negative experience at our dealership. Please reach out to us at careteam@hyundaiofchantilly.com so we can further address and assist with your concerns.

January 20, 2025

The service person was very friendly and also washed my car. Thank you for all your service More

by Dhirajkumar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Tehrani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2025 -

Hyundai of Chantilly responded

Thank you for the great review. We look forward to serving you again.

December 14, 2024

The service department takes at least 2 hours to perform a routine oil change for SCHEDULED appointments. The waiting room is clean and comfortable. More

by Leon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Tech
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Dec 17, 2024 -

Hyundai of Chantilly responded

Thank you for your feedback. We are working to improve our efficiency in the future.

December 03, 2024

The service department is the best I have ever encountered. The service department staff are customer focused professionals and I highly recommend them. More

by hbellomy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Dominguez
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Dec 13, 2024 -

Hyundai of Chantilly responded

Thank you for your kind words! We're thrilled to hear that our service department has made such a positive impression on you. Your recommendation means a lot to us, and we look forward to continuing to provide you with excellent service!

November 20, 2024

I’ve never been disappointed at the service I’ve received at Chantilly Hyundai. My service advisor Shaun is also top-notch. More

by Eflyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Fauz
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Nov 25, 2024 -

Hyundai of Chantilly responded

Thank you for your feedback! We're so glad to hear you've consistently had a positive experience at Chantilly Hyundai. Shaun truly is top-notch, and we appreciate your trust in him for your service needs. We look forward to continuing to serve you!

November 20, 2024

Great customer service! The staff are helpful and courteous and the work gets done fast. I highly recommend Hyundai of Chantilly! More

by Mary K.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John i the service dept
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Nov 25, 2024 -

Hyundai of Chantilly responded

Thank you for your kind words! We're thrilled to hear you had a great experience at Hyundai of Chantilly. We're proud of our helpful and courteous staff and glad to know the work was done quickly. Your recommendation means a lot to us!

November 15, 2024

Typically very good servoce and professional repairs. Can be expensive. New technology being used to communicate with customer can be challenging. More

by tonymeek108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Fauz
Report | Print
Nov 25, 2024 -

Hyundai of Chantilly responded

Thank you for your feedback. We are currently updating our phones to provide better service to our customers.

October 23, 2024

Great service and timing. 15 word minimum in this survey is unnecessary and time consuming. More

by danielscott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto
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Oct 28, 2024 -

Hyundai of Chantilly responded

Thanks for leaving us a positive review!

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