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Hyundai of Chantilly

Chantilly, VA

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Employees
Reviews
Vehicles
4.1
584 Reviews
When the Hyundai Motor Company was established 70 years ago, it was founded with a simple, yet powerful, core value: “By providing high quality and service, we establish a corporate culture that is focused on the value of customer satisfaction above all.” Today, that vision has been realized in Chantilly, Virginia with the establishment of the Washington DC area’s newest Hyundai dealership: Hyundai of Chantilly. If you’ve never experienced the sensation of “customer satisfaction above all,” that only means you haven’t met us yet.
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14848 Stonecroft Centre Court

Chantilly, VA

20151

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Showing 584 reviews

March 05, 2025

Service writer polite and helpful. Pleased with the service received. Car was washed and ready to go when promised. More

by DK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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February 27, 2025

This dealership is the worst I have ever been to. They do not follow up. Do not discuss any work that has been done to my car. I needed a part ordered for my car and it took over 7 months and I had More

by lymanvt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kendall Florencio Camacho
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Mar 03, 2025 -

Hyundai of Chantilly responded

We're sorry you had a negative experience at our dealership. Please reach out to us at careteam@hyundaiofchantilly.com so we can further address and assist with your concerns.

January 20, 2025

The service person was very friendly and also washed my car. Thank you for all your service More

by Dhirajkumar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Tehrani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2025 -

Hyundai of Chantilly responded

Thank you for the great review. We look forward to serving you again.

December 31, 2024

Very helpful sales and management. The staff went out of the way to accommodate me. My sales person handled my paperwork with ease and proficiency. A good experience all around! More

by Beemelroy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sal Zelawar, George Jenkins IV
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Jan 06, 2025 -

Hyundai of Chantilly responded

Thank you for sharing your positive experience! We're delighted our sales and management team could accommodate you and make the process seamless. We appreciate your kind words and look forward to assisting you again!

December 14, 2024

The service department takes at least 2 hours to perform a routine oil change for SCHEDULED appointments. The waiting room is clean and comfortable. More

by Leon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Tech
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Dec 17, 2024 -

Hyundai of Chantilly responded

Thank you for your feedback. We are working to improve our efficiency in the future.

December 03, 2024

The service department is the best I have ever encountered. The service department staff are customer focused professionals and I highly recommend them. More

by hbellomy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Dominguez
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Dec 13, 2024 -

Hyundai of Chantilly responded

Thank you for your kind words! We're thrilled to hear that our service department has made such a positive impression on you. Your recommendation means a lot to us, and we look forward to continuing to provide you with excellent service!

November 20, 2024

I’ve never been disappointed at the service I’ve received at Chantilly Hyundai. My service advisor Shaun is also top-notch. More

by Eflyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Fauz
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Nov 25, 2024 -

Hyundai of Chantilly responded

Thank you for your feedback! We're so glad to hear you've consistently had a positive experience at Chantilly Hyundai. Shaun truly is top-notch, and we appreciate your trust in him for your service needs. We look forward to continuing to serve you!

November 20, 2024

Great customer service! The staff are helpful and courteous and the work gets done fast. I highly recommend Hyundai of Chantilly! More

by Mary K.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John i the service dept
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Nov 25, 2024 -

Hyundai of Chantilly responded

Thank you for your kind words! We're thrilled to hear you had a great experience at Hyundai of Chantilly. We're proud of our helpful and courteous staff and glad to know the work was done quickly. Your recommendation means a lot to us!

November 15, 2024

Typically very good servoce and professional repairs. Can be expensive. New technology being used to communicate with customer can be challenging. More

by tonymeek108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Fauz
Report | Print
Nov 25, 2024 -

Hyundai of Chantilly responded

Thank you for your feedback. We are currently updating our phones to provide better service to our customers.

October 26, 2024

Horrific dealership. They make condencing comments to you after THEY screw up. Not to mention they made an anti-semetic comment to my wife. You couldn't pay me to go here More

by scottwolfsonlaw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jason Rankin
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Tehrani
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 29, 2024 -

Hyundai of Chantilly responded

We take your feedback seriously, as this does not reflect our values or the experience we strive to provide. Please reach out to us at careteam@hyundaiofchantilly.com so we can look into this matter.

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