Hyundai of Chantilly
Chantilly, VA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 582 reviews
The service person was very friendly and also washed my car. Thank you for all your service car. Thank you for all your service More
Very helpful sales and management. The staff went out of the way to accommodate me. My sales person handled my paperwork with ease and proficiency. A good experience all around! The staff went out of the way to accommodate me. My sales person handled my paperwork with ease and proficiency. A good experience all around! More
The service department takes at least 2 hours to perform a routine oil change for SCHEDULED appointments. The waiting room is clean and comfortable. a routine oil change for SCHEDULED appointments. The waiting room is clean and comfortable. More
The service department is the best I have ever encountered. The service department staff are customer focused professionals and I highly recommend them. encountered. The service department staff are customer focused professionals and I highly recommend them. More
Great customer service! The staff are helpful and courteous and the work gets done fast. I highly recommend Hyundai of Chantilly! The staff are helpful and courteous and the work gets done fast. I highly recommend Hyundai of Chantilly! More
Typically very good servoce and professional repairs. Can be expensive. New technology being used to communicate with customer can be challenging. Can be expensive. New technology being used to communicate with customer can be challenging. More
Horrific dealership. They make condencing comments to you after THEY screw up. Not to mention they made an anti-semetic comment to my wife. You couldn't pay me to go here They make condencing comments to you after THEY screw up. Not to mention they made an anti-semetic comment to my wife. You couldn't pay me to go here again. I'd rather get run over by one their cars then ever deal with them again. More
Zero communication from the Hyundai of Chantilly Service Department. They are impossible to reach and barely answer the phone. Forget about them returning calls because it just doesn't happen. It took two m Department. They are impossible to reach and barely answer the phone. Forget about them returning calls because it just doesn't happen. It took two months to perform the warranty repairs... the car is less than three years old and the transmission already died. DO NOT BUY A HYUNDAI SANTA FE and certainly DO NOT PURCHASE FROM HYUNDAI OF CHANTILLY. I'm waiting to see if Hyundai reimburses me the $2400 I'm out from renting a car for the 2 months that it took to fix my car. What was that... loaner cars? Forget that thought because they do not have loaners so you're paying out of pocket for "free" warranty repairs. To make matters worse, they texted (yes, texted... they don't make phone calls) to let me know the car was ready to be picked up, and when I went to get it, the undercarriage protector was sitting in the back seat. THEY FORGOT TO PUT THE UNDERCARRIAGE BACK ON and just left it sitting in the back seat for me to... what, put it back on myself? I honestly don't know what's going on with that dealership because they are clearly and utterly clueless. Do yourself a favor... if you have a choice between going to Hyundai of Chantilly or hitting yourself in the head repeatedly with a rock... choose the rock. More