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Hyundai of Central Florida - Service Center

Clermont, FL

4.1
111 Reviews

111 Reviews of Hyundai of Central Florida - Service Center

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May 17, 2021

CEASAR SAID HELLO,, WHATELSE WOULD A CUSTOMER WANT FROM SERVICE. A MANAGER THAT COMES AND SAYS HI HOW ARE YOU OR HI HOW HAVE YOU BEEN OR............ ANYTHING I CAN DO LET ME KNOW... HE MAKES SERVICE EXEM More

by MARINES134S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Hyundai of Central Florida responded

Hi Marines134S. Thank you for the kind words about Cesar, our service manager. We are happy that you found our staff to be friendly and supportive during your visit to our service department. Your satisfaction is always our top priority and we hope to see you again soon.

May 17, 2021

Shortest oil change and tire rotation appt ever at this dealership. Kudos go to my service rep that helped me! Sticky residue left from reminder sticker on windshield is annoying though. More

by tnw2898
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021 -

Hyundai of Central Florida responded

Thank you for the great review of our service department! We love speedy oil changes and tire rotations -- makes us feel like we are a pit crew for NASCAR!

May 13, 2021

Service writer was very attentive and informative. He told me of an update needed on my windows. My car was serviced and cleaned on the outside to my expectations More

by krmusolf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021 -

Hyundai of Central Florida responded

Thank you for taking the time out of your day to leave your 5-star rating and feedback! It's great to hear that you were well informed during the process and that your car was serviced and cleaned to your expectations! Happy Driving!

May 13, 2021

Very professional team that went above and beyond to take care of me. Appreciate the support and willingness to make sure my Palisade is running perfect! More

by chris.burgess
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cesar Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021 -

Hyundai of Central Florida responded

Hi Chris, Great to hear that you had a 5-star experience at our dealership and that your Palisade is running perfectly! Happy Driving!

May 12, 2021

Arrived and check in was quick. Completed oil change and ture rotation. Computer software update completed. Check for noise in rear, heard but could find yet. Rescheduled to get move involved. More

by CHIEFMHOWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haley Royal
May 12, 2021 -

Hyundai of Central Florida responded

Glad to hear that you had a 5-star experience at our dealership! Happy Driving!

May 12, 2021

Everybody there is very nice, and professional. Making sure that we have drinks, and keeping us updated on the progress of the service. A great place to take your car to. More

by ROBERTPARKER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haley Royal
May 12, 2021 -

Hyundai of Central Florida responded

Hi Robert, Thank you for the great review of our service department! It's important to know how the service is coming along and we are glad that they kept you informed! We look forward to working with you in the future!

May 12, 2021

Service great...tried to trade vehicle and would not Service great... tried to trade vehicle and would not budge on my trades value I was at 17,000 they at 15,000 did not even want to try...sad More

by evets1976
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
No Idean his name
May 12, 2021

Great service center. Jason was a big help. 5 star. Staff was also very helpful. Will be back on any other work that needs to be done. More

by jzig70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jill Burks 🚘
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021 -

Hyundai of Central Florida responded

We appreciate the great review of our service center! We look forward to working with you again in the future. Happy Driving!

May 12, 2021

Service was adequate and staff kind. Bathroom was clean and everything looks good. The services prices were to high so I decided to do others things later. More

by MAGDACOLONDRES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Marquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Watkins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haley Royal
May 12, 2021 -

Hyundai of Central Florida responded

Thank you for the review! Customer feedback is important to us so we are happy that you took time out of your day to provide your opinion. Happy Driving!

May 12, 2021

They didn’t fix my problem. I had to schedule another service to fix my transmission by replacing the clutch 3 weeks out. They called me the day before and said they didn’t have a loaner for me and didn’ More

by MEGENFRY
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cesar Marquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021 -

Hyundai of Central Florida responded

Hi Megen, We apologize for the inconvenience of not having a loaner vehicle available so you could get your service completed. When one becomes available we'll call you and get you scheduled for service. Thank you Cesar Marquez Service Manager

May 13, 2021 -

MEGENFRY responded

That answer is unacceptable. So now I’ve waited 3 weeks with my car running like crap and you tell me you’ll call when one is available? Why do I keep having the same issue? What’s the reason for that? Why do I continuously have to waste my time for a brand new vehicle purchased from your dealership?

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