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Hyundai of Central Florida - Service Center

Clermont, FL

4.4
109 Reviews

109 Reviews of Hyundai of Central Florida - Service Center

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September 04, 2021

Took longer than expected and refused to give car rental. I had to call every week for updates. After I received my car, realized it still wasn't fixed. Called to inquire and they said it was a way to cut re More

by MAKINS1011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Can't recall service rep name. Occurrence was 5 months ago
Sep 17, 2021 -

Hyundai of Central Florida responded

Hello, We apologize that we were unable to provide you with a rental when your car was in for service. As you probably know, there is a nationwide shortage of new vehicles being built and because of that, we are also experiencing a shortage of rentals. This is happening at most dealerships and brands. We anticipate that this situation will improve in the fall.

June 02, 2021

The service was good and fast. WiFi was down, with no other alternative login except for guests. Staff at desk didn’t seem willing to help on this issue. More

by COSMATIFFANY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
June 01, 2021

Very good service experience. Advisor was efficient and friendly. I have found their services are very fairly priced, as well. Very happy to be a customer. More

by samdurrance
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haley Royal
Jun 02, 2021 -

Hyundai of Central Florida responded

We are happy that we could make your recent service visit stress free. Thank you for choosing Hyundai of Central Florida, and we hope to see you again soon!

June 01, 2021

Jason Neal gave excellent customer service. He took the extra step to help me out. he made sure I was informed each step of the way. More

by Ridley1555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Neal
Jun 02, 2021 -

Hyundai of Central Florida responded

Thank you for leaving the great review and the five-star ratings. We are glad you had a positive experience with our service department. We will let Jason know that you spoke so highly of him.

June 01, 2021

I took my car there to get service very nice and professional staff will continue taking my car there for service and will refer my family and friends to this dealership. More

by Mary2146
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2021 -

Hyundai of Central Florida responded

Thank you for the recommendation and the five-star ratings! . We are happy we could make your experience a positive one and we look forward to seeing you again next time.

May 27, 2021

I took 2 hours to change my oil. The staff was trying to be quick but for just an oil change 2 hours is a little excessive. More

by J.MELENDEZ24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Marquez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Watkins
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haley Royal
May 27, 2021

I made an appointment for an oil change and showed up accidentally on the wrong day. Nothing was said to me about this and they serviced my car without any issue and only when my car was ready it was men More

by OCHENTOS800
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jade Gross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2021 -

Hyundai of Central Florida responded

We're always here to provide exceptional service at a great value -- no matter what day you come in to see us! Thank you for the kind words. We appreciate your business and hope to see you again in the future.

May 26, 2021

Amazing service as always, time to bring back the donuts and cookies into the waiting room.. not really .. but I needed to fill in this with 25 words or more... lol I’m not sure who helped me.. cause of the More

by sharieangardner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Rivers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quintin Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
CJ CRUZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Figueroa, Haley Royal
May 31, 2021 -

Hyundai of Central Florida responded

Thank you for taking the time to tell us about your recent visit to our service department. We're happy that we could provide a great experience for you, even without donuts or cookies.

May 26, 2021

Very hard to get a service appointment - takes about 3 weeks! The environment in the waiting room is good with TV, water available for customers! Very nice! More

by Casalupo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Neal
May 25, 2021

Friendly professional service at a good price. Will definitely return to this dealership again when service is required. I have always received and friendly service from this place More

by Wchrist55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2021 -

Hyundai of Central Florida responded

Thank you for taking the time to leave us a comment about our staff's outstanding customer service! We appreciate your business and hope to see you again soon!