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Hyundai of Central Florida - Service Center

Clermont, FL

4.4
109 Reviews

109 Reviews of Hyundai of Central Florida - Service Center

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April 27, 2021

Very friendly and knowledgeable. Easy to schedule the maintenance and I was given my car by the time promised. The check out was easy as well. More

by Suaill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2021

I don't know why the service dept. doesn't seem want to do warranty work on a Hyundai that was not purchased here. My car has a pronounce low frequency hum when I'm accelerating in any gear while the engi More

by RBSAGER
Recommend Dealer
No
Employees Worked With
Lori Watkins
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

Hyundai of Central Florida responded

Thank you for taking the time to fill out our survey. We apologize we did not meet your expectations. We value and appreciate you as a customer and hope that on your next visit we can meet your expectations We apologize we did not find anything wrong with your vehicle when you came in. You did mention we were the second dealer that had deemed the vehicle to be operating as design. Thank you, Cesar Marquez Service Manager

May 03, 2021 -

RBSAGER responded

I'll bring it in again after the noise gets worse.

April 27, 2021

They responded very quickly to my issues and The service manager was very good and I appreciated his personal attention and quick service. Thank you More

by ALOHAGIRLBEATTIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2021

Darius and Jason always give me an excellent service every time I go. The waiting room is comfortable, bathrooms always clean. The only suggestion is, that when I call, the appointment days available ar More

by DANIEL.RV20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haley Royal
April 27, 2021

Excellent Service. I will return for my auto care. I drive from Homosassa, FL for their excellent service. Didn't have to wait hours like other places. More

by kdebbiejane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haley Royal
April 27, 2021

Out car shopping for the first time in 10 years, Tony made the process seamless. Everyone was very friendly and follow-up was first class. Will certainly be back! More

by TSCHNEIDER9097
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Rivers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Rossi
September 18, 2019

No integrity They did not like my review and gave me a harassing phone call from the service manager who promised to reimburse me half. It is now a month later an More

by Sonny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service manager
September 10, 2018

Exceptional Service After being kicked to the curb by another local Hyundai Dealership located on West Colonial, my call was returned by Cesar Marquez and he immediately More

by Tanya W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Marquez, Nate Hudson and Lori Watkins
December 06, 2017

great service experience I had my genesis coupe in for some warranty service and Jimmy took care of my car quickly and it was done when promised. they even washed it for me Th More

by aaron d mcguire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy
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