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Hyundai of Central Florida - Service Center

Clermont, FL

4.4
109 Reviews

109 Reviews of Hyundai of Central Florida - Service Center

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April 28, 2021

Very efficient and very helpful. They explain everything that is being done to your car. They always have a smile. They are caring and make sure your needs are met. More

by LUDACKT
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anthony Bufalino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Neal
April 28, 2021

What a breath of fresh air! After dealing unsuccessfully with other central Florida Hyundai dealers over the past month, it was finally great to be associated with a group of professionals. IMHO, most CFL More

by Pardoctor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jill Burks 🚘
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2021

Exceptional Service Service dept. staff are very Exceptional Service Service dept. staff are very accomodating with appointments being honored wo exception. If waiting, very comfortable accom More

by DoggyDaddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Hawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Revak
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Watkins
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2021

My service rep was very friendly helpful and quite professional. He took my car right away and explained the updates and the recalls to me. It was a nice experience. More

by DCOTTAM52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2021

My service advisor was extremely courteous and took time to explain everything to me that needed to be done to my car. My car was taken right away and the wait time was shorter than I expected. He told me More

by HOPEFOSTER1947
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Lacount
April 27, 2021

This service center lacks training for their employees. There is very little communication once they have your car until you give them a poor review, then they keep calling you. I have brought my car here More

by JLEONG1005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cesar Marquez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Watkins
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

Hyundai of Central Florida responded

Hello, We apologize that our service center was unable to meet your expectations. Unfortunately, we are not able to locate your records based on your user name. If you could reach out directly to our service manager Cesar Marquez at cmarquez@hyundaicfl.com or 407-554-7988, he would be more than happy to address your concerns.

May 03, 2021 -

JLEONG1005 responded

I already exchanged an email with him regarding the service. It was just to give him feedback.

April 27, 2021

Great dealership. Clean new and staff is great! Enjoy waiting for my car I’m the customer lobby with the TVs, WiFi and fresh coffee! More

by saradephillips
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2021

Great experience and very good dealership. Been buying Hyundai for several years and have never been disappointed. Customer lobby very nice with internet hook up and coffee. More

by RUTAWARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dont remember name
April 27, 2021

Facility was very clean, well maintained and conscious of following covid guidelines. The service done on my vehicle was complete much earlier than I anticipated so I was really happy about that. Thank you! More

by EAVESKYLEW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
70121 Jason Neal
April 27, 2021

We stopped by to schedule an appointment to have a rear tire looked at. It was around 12:45 Joseph at the service desk advised he could have a tech look at it at 1:00 when they return from lunch. The tir More

by JRSCHEVE
Recommend Dealer
Yes
Employees Worked With
Joseph
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