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Hyundai of Asheville - Service Center

Asheville, NC

4.9
215 Reviews

215 Reviews of Hyundai of Asheville - Service Center

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October 22, 2023

Asheville Hyundai provided excellent service in a timely manner on my vehicle.The staff was pleasant and cordial. More

by emrblue16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2023

Quick to help. Clear, concise explanations of the issues and what needs to be done. Fair pricing. Courteous staff. More

by am01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malaki Harper
October 18, 2023

Good pleasant visit, service went well, promptly done great job,always get good personal service More

by rjarman37 ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Retzlaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2023 -

rjarman37 ron responded

thanks service crew

October 18, 2023

Good customer service, but shop should be a little bit prove! Thank you ! Overall is good! More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2023

I was concerned when I saw the ratings and reviews on Yelp; however, my experience was a good one! I was able to get an appointment quickly and at the time that I wanted it. My service tech was very hel More

by Dscottzelt
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Retzlaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2023

I have appreciated the Hyundai brand for many years and am glad to have made my very first new car purchase with the folks at Hyundai of Asheville. The financing and benefits offered for my heavily-travel More

by JimmyB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Retzlaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2023

Outstanding service. I had experience with an out of state dealer and my experience was 100% better here than there. Professional friendly and over the top informative More

by Peasephoto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forrest Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Retzlaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2023

The dealership was clean, spacious, and inviting. It was nice to have a place to relax whole waiting on my vehicle to be serviced. More

by jillhensley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forrest Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Kuhn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heidi Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Retzlaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Ruiz, Malaki Harper
October 05, 2023

Fred was great! Was quick to get the car into the system and back to get worked on. Tech did an amazing job of fixing issues! The new renovation to the place is stil More

by johnnylemari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Retzlaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2023

Fred at intake was superb, supporting my requests quickly, thoroughly and with professionalism. I'm sorry my car needed a factory reset, but the overall experience was great. More

by Soccer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Retzlaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
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