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Hyundai of Asheville - Service Center

Asheville, NC

4.9
215 Reviews

215 Reviews of Hyundai of Asheville - Service Center

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November 17, 2023

Hyundai of Asheville was able to get our oil change, inspection, and car wash done and done well in only an hour and twenty minutes. We were very impressed! More

by Jkf398
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Retzlaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2023

Have leased and serviced multiple vehicles at Hyundai of Asheville. Always dealt with service and warranty issues fairly. More

by mdecipher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Retzlaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2023

I just moved into the area. Needed an assessment of my brakes. They did not suggest more than I needed. I call that integrity and honesty. They now have my trust More

by wjerryo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malaki Harper
November 14, 2023

Replacement was installed. Follow up on part shipping and replacement was good. Part working fine More

by callmethebreeze77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malaki Harper
November 09, 2023

They were quick and responsive. No hassle. My car was clean when picked up. Great Job!! More

by avlspiritguide
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forrest Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Kuhn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heidi Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Retzlaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Ruiz, Malaki Harper
November 08, 2023

Wait time was very reasonable. My service representative was patient ,kind and knowledgeable. He took the time to explain various features of my car which I had questions about. I More

by Joan R
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malaki Harper
Nov 08, 2023 -

Joan R responded

I would definitely recommend your service center. Thank you for your fast and efficient service.

November 08, 2023

Everyone I dealt with was helpful and explained what needed to be done for this service. More

by sarahholtzman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2023

I felt my car was in professional hands and the service Manger Fred kept me informed throughout the process . More

by hofjb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Retzlaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2023

Service staff were awesome on a recall item for 2007 Santa Fe. Professional, went above and beyond. More

by johnp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A woman in service I didn't get the name of. Maybe the Heidi you have listed., Malaki Harper
October 31, 2023

I was able to get an appointment quickly and my issue was resolved that day. More

by trishar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Retzlaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
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