Hyundai of Albany - Service Center

Chris in the service department was super helpful and nice. He kept me aware of what was going on with my car during the service visit. nice. He kept me aware of what was going on with my car during the service visit. More

I am rating the service, and not the car dealership. The service was excellent and thorough and Carla and Angela were kind and helpful and walked me through each stage of the repairs and service I had d The service was excellent and thorough and Carla and Angela were kind and helpful and walked me through each stage of the repairs and service I had done. I will definitely be coming back! More

I had an appointment for an oil change. I got right in at the appointed time and was met with a very nice lady. I believe her name was Angela. She was very professional and told me it would I got right in at the appointed time and was met with a very nice lady. I believe her name was Angela. She was very professional and told me it would take an hour and told me I could wait in the customer lounge. My car was ready in an hour and Angela came and got me. She had my paperwork ready for me and then walked me out to my car. It was a very pleasant appointment. More

Honest and excellent service. They treat you like a friend and not a number. The absolute best experience we've had with a dealership!!!! They treat you like a friend and not a number. The absolute best experience we've had with a dealership!!!! More

Easy to get an appointment with the service department. Good warranty information, inspection, and follow up. Good warranty information, inspection, and follow up. More

So pleasant to deal with, from getting maintenance on my current car to talking with German about buying a new car, everyone is so personable. current car to talking with German about buying a new car, everyone is so personable. More

Always treated well in service department. Enjoyed dealing with Angela, she was helpful , knowledgeable. Fit me in for an oil change when initially I came for a recall fix. They stand behind Enjoyed dealing with Angela, she was helpful , knowledgeable. Fit me in for an oil change when initially I came for a recall fix. They stand behind their work! More

Service Department: Carla Klassen is an excellent service advisor. My son goes to school in Lebanon and I have had to coordinate the service from California. I had a phone call with her on a troubles service advisor. My son goes to school in Lebanon and I have had to coordinate the service from California. I had a phone call with her on a troublesome part replacement for a Hyundai Service campaign. I was quite frustrated with the part availability. She is very knowledgeable, was able to defuse my frustration within minutes, her phone personality is an excellent asset for Hyundai of Albany. Thank you! More

Exceptional Service Experience at the Dodge Hyundai Service Department! I recently had the pleasure of experiencing top-notch service at the Service Department, and I cannot express my pleasure enou Service Department! I recently had the pleasure of experiencing top-notch service at the Service Department, and I cannot express my pleasure enough. From the moment I walked through the doors, the staff's professionalism and commitment to customer satisfaction were evident. Ms Claasen is amazing and shows that she cares. Upon arrival, I was warmly greeted by the service team, who promptly attended to my needs. The atmosphere was inviting and clean, creating a welcoming environment that instantly put me at ease. What truly sets this dealership's service department apart is the exceptional level of expertise and dedication exhibited by the entire team. Jake Zilverburg runs a tight ship and the entire team seems to go above and beyond to diagnose and address my vehicle's issues. The communication from the service advisor was outstanding and even though my vehicle can not be fixed presently, the level of thoroughness and efficiency of the team was unsurpassed. More