Hyundai of Albany - Service Center

The people were friendly and went above and beyond compared to my experience with other dealerships. This was also during the stress of moving to a new building across town compared to my experience with other dealerships. This was also during the stress of moving to a new building across town More

I purchased my Hyundai new and albany Hyundai has serviced since. My service visit yesterday was great the young man who checked me in I think his name is Jack. He kept me informed on every step d serviced since. My service visit yesterday was great the young man who checked me in I think his name is Jack. He kept me informed on every step during service. Very personable. I will use the facility for service and purchasing a new vehicle when I'm ready More

I came back to Albany Hyundai for my warranty service after trying the brand new location in Eugene. I didn’t have a good experience at Hyundai of Eugene.. I will drive to Albany from now on. People wer after trying the brand new location in Eugene. I didn’t have a good experience at Hyundai of Eugene.. I will drive to Albany from now on. People were very friendly. The team made sure I was kept in the loop on my service needs. Cost was very reasonable and one of the service desk women recognized me from two service appointments ago. I felt like a valued customer. More

Wonderful service that was clearly excellent explained, friendly staff, and the price for a service and oil change seemed fair friendly staff, and the price for a service and oil change seemed fair More

They are great to work with, have always been satisfied with them. Angela is exceptional to work with. with them. Angela is exceptional to work with. More

Staff were friendly. Service was excellent. Explained everything and kept me informed of status. Asked before making additional repairs. Prices were good. Service was excellent. Explained everything and kept me informed of status. Asked before making additional repairs. Prices were good. More

Angela was very helpful and her technician stayed late to finish installing my headlight bulbs due to a recall issue. My only complaint is administrative, when we found out there was a recall we were told t finish installing my headlight bulbs due to a recall issue. My only complaint is administrative, when we found out there was a recall we were told the parts were on back order and they'd call us when they were available but no one ever did and several months went buy where this recall issue became a safety issue driving and I was told someone had put notes on my account that said our car was sold so no one called us back and I didn't find that out till I called to make an appointment. Administratively, they could do better this isn't the first time something like this has happened so either there needs to be better commination or some retraining needs to be done for a smother transiting between all the people handling the car while it's in the shop. More

Angela was so caring and helpful! !!! I would recommend anyone to use this dealership because they are thorough and explain everything in detail. !!! I would recommend anyone to use this dealership because they are thorough and explain everything in detail. More

Everyone there was so friendly and helpful. I had a great experience. They gave me a breakdown of what I needed to get serviced and that was very useful. I had a great experience. They gave me a breakdown of what I needed to get serviced and that was very useful. More

Great service! Everything done on time at quoted price. Friendly and professional. Will use again. Everything done on time at quoted price. Friendly and professional. Will use again. More