Hyundai of Albany
Albany, OR
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I purchased my Hyundai new and albany Hyundai has serviced since. My service visit yesterday was great the young man who checked me in I think his name is Jack. He kept me informed on every step d serviced since. My service visit yesterday was great the young man who checked me in I think his name is Jack. He kept me informed on every step during service. Very personable. I will use the facility for service and purchasing a new vehicle when I'm ready More
I hate car dealerships but this Albany location was different. I feel like I knew these guys within the first 10 minutes of my visit. They were friendly and fun. Absolutely no pressure and I felt like different. I feel like I knew these guys within the first 10 minutes of my visit. They were friendly and fun. Absolutely no pressure and I felt like they had my best interest in mind. I look forward to visit f just to say hi. More
I came back to Albany Hyundai for my warranty service after trying the brand new location in Eugene. I didn’t have a good experience at Hyundai of Eugene.. I will drive to Albany from now on. People wer after trying the brand new location in Eugene. I didn’t have a good experience at Hyundai of Eugene.. I will drive to Albany from now on. People were very friendly. The team made sure I was kept in the loop on my service needs. Cost was very reasonable and one of the service desk women recognized me from two service appointments ago. I felt like a valued customer. More
Wonderful service that was clearly excellent explained, friendly staff, and the price for a service and oil change seemed fair friendly staff, and the price for a service and oil change seemed fair More
Had already put money down on a Honda and decided to drive up to Albany just to look and the rest is history. Everyone was very helpful and special thanks to Michael drive up to Albany just to look and the rest is history. Everyone was very helpful and special thanks to Michael More
Staff were friendly. Service was excellent. Explained everything and kept me informed of status. Asked before making additional repairs. Prices were good. Service was excellent. Explained everything and kept me informed of status. Asked before making additional repairs. Prices were good. More
Angela was very helpful and her technician stayed late to finish installing my headlight bulbs due to a recall issue. My only complaint is administrative, when we found out there was a recall we were told t finish installing my headlight bulbs due to a recall issue. My only complaint is administrative, when we found out there was a recall we were told the parts were on back order and they'd call us when they were available but no one ever did and several months went buy where this recall issue became a safety issue driving and I was told someone had put notes on my account that said our car was sold so no one called us back and I didn't find that out till I called to make an appointment. Administratively, they could do better this isn't the first time something like this has happened so either there needs to be better commination or some retraining needs to be done for a smother transiting between all the people handling the car while it's in the shop. More
Everyone I worked with was amazing! Jeriah worked his butt off for two days to get me into a car with more bells and whistles than my previous car. And it’s my favorite color, too. Jeriah worked his butt off for two days to get me into a car with more bells and whistles than my previous car. And it’s my favorite color, too. More