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Hyundai of 110 - Service Center

Farmingdale, NY

4.6
534 Reviews

534 Reviews of Hyundai of 110 - Service Center

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November 07, 2024

The absolute worst experience I have ever had at a car dealership. I waited two weeks for a part which had actually arrived but no one felt it necessary to call me. I brought my vehicle in at the reques More

by JUNITOANDRAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Moonoo, Crystal Guy
Nov 07, 2024 -

Hyundai of 110 responded

We appreciate you taking the time to let us know about your recent experience at Hyundai of 110. We're sorry to learn that you were disappointed in how your service was handled. We will use your comments to improve our efforts. Our number one goal is customer satisfaction and we want to do everything we can to meet your expectations. We appreciate your feedback and hope that you’ll give us another opportunity in the future to show our dedication to providing an outstanding customer experience. We are not your everyday dealership. We strive to maintain a very high level of customer service and we do all that can be done to keep it that way. Please reach out to Audrianna Washington, at 631-366-7521 or awashington@aagny.net or you can leave your contact information privately, she will be happy to speak with you.

November 07, 2024

The service department is always most helpful with making appointments. The service and waiting areas are exceptionally clean. More

by LASKIBA09
Recommend Dealer
Yes
Employees Worked With
Service Advisor, Holly Kolakowski, is nothing less than a professional with understanding and attention to your needs.
November 07, 2024

I went to dealer without an appointment, I could hear water swishing near the dashboard and passenger side floor mat had some water. Holly was great and took my car in for service, problem fixed and out More

by MARGARETM1088
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly
Nov 08, 2024 -

Hyundai of 110 responded

Thanks for your glowing review! We are so glad to hear Holly ad our service has exceeded your expectations! Thank you for thinking of us for your service needs, we are here if anything else comes up. Have a great day, Margaret!

November 07, 2024

Very professional, friendly, and courteous staff. The waiting area is very clean and I have recommended friends and will continue to recommend people to this dealership More

by AGAILE1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Deasy
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2024

Recommended service of the transmission. Then when scheduled recommended NOT. To do it. Waste of time and money. Service center is always looking to upsell More

by JALASTREIT
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
None. Was service department
Nov 06, 2024 -

Hyundai of 110 responded

Thank you for taking the time to tell us about your service experience at our dealership. We sincerely apologize for any inconvenience. I would like to better communicate with you about this issue please reach out to me at awashington@aagny.net so we can rectify and do better in the future.

October 28, 2024

Holly was amazing to work with when I called and when I brought in my Kona. She explained exactly what was going to be covered and how long it would take. The service team is great and it is the cleanest More

by jake-13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Deasy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Holly Kolakowski
Nov 07, 2024 -

Hyundai of 110 responded

Thank you, Jake! I'm so happy to hear about your experience with Holly. Thank you so much for being a part of our family and for the positive feedback!

October 27, 2024

Service person who checked me in was friendly & professional. Quick & easy pick up when service was completed. More

by dmokotoff8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
unsure of name
Nov 07, 2024 -

Hyundai of 110 responded

We are pleased to hear that your experience at Hyundai of 110 was smooth and that we provided you with excellent service. Thank you for choosing our dealership and we look forward to working with you again in the future.

October 27, 2024

Paid for something that is supposed to be cover like 2 years ago, it's weird how people or the company knows to play with the cover car.... never ever again buy something on this company More

by cesarsabujo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim Deasy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Raven Lawson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Jave
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Farley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Hyundai of 110 responded

We appreciate you taking the time to let us know about your recent experience at Hyundai of 110. We’re sorry to learn that you were disappointed in how your service was handled. We will use your comments to improve our efforts. Our number one goal is customer satisfaction and we want to do everything we can to meet your expectations. We appreciate your feedback and hope that you’ll give us another opportunity in the future to show our dedication to providing an outstanding customer experience. We are not your everyday dealership. We strive to maintain a very high level of customer service and we do all that can be done to keep it that way. Please reach out to Audrianna Washington at (631)366-7521 or awashington@aagny.net or you can leave your contact information privately, she will be happy to speak with you

October 27, 2024

Immaculately clean dealership, all staff were courteous and friendly, and we highly recommend Hyundai 110. More

by nsheridan11611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Rosario
Nov 07, 2024 -

Hyundai of 110 responded

We are thrilled to hear about your wonderful experience with Kenny and look forward to seeing you again in the future. Until then please drive safe and thank you so much for such a lovely review!

October 25, 2024

My first visit and everything went perfectly. The team was courteous, the work was done well and on time, and transportation to and from the dealership was provided. More

by RCATRONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Kolakowski
Nov 07, 2024 -

Hyundai of 110 responded

Thank you, for this valued feedback of Holly and our service team. We are glad that you have been overall pleased with the services that have been provided to you and your vehicle, and we will continue to strive to provide you with such level of service. Thank you for choosing Hyundai of 110 and we look forward to working with you again.

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