Hyundai of 110 - Service Center

Great experience, Holly was wonderful and a pleasure to deal with. I had a paint issue with my car and Hyundai is taking care of the issue. Nice to see they stand behind their vehicles. deal with. I had a paint issue with my car and Hyundai is taking care of the issue. Nice to see they stand behind their vehicles. More

Upon check in Holly was extremely helpful. Salesman guided me over to check in and filled me in on getting started as well. Salesman guided me over to check in and filled me in on getting started as well. More

Professional, clean, super friendly staff, especially Holly! Will continue to be a customer. One thing that didn't make me smile is the 3% added onto my bill because I used my credit card to pay my bill. Holly! Will continue to be a customer. One thing that didn't make me smile is the 3% added onto my bill because I used my credit card to pay my bill. It would be helpful if there was a sign posted so customers can make an informed decision instead of being told about the 3% as they're handing over their credit card. Other than that, Farmingdale is wonderful!! More

Very professional, I brought it in to have the bluelink reset. They also noted a recall on the wiper reservoir needed to be done. Both issues were successfully resolved within an hour!!! Great service, reset. They also noted a recall on the wiper reservoir needed to be done. Both issues were successfully resolved within an hour!!! Great service, clean shop and waiting area. More

Short-staffed, as of Feb 19, 2025. Apparently, the issue is worse at other local Hyundai service centers. Apparently, the issue is worse at other local Hyundai service centers. More

I called to make an appointment several times over 45:00 in late afternoon and no one would answer the phone. Called the parts department and their guy was kind enough to walk over and tell service to pick in late afternoon and no one would answer the phone. Called the parts department and their guy was kind enough to walk over and tell service to pick up. They suggested the day for my appointment a week and half later. Was the third car in at 7:30a.m. They never touched my car and the desk didn't know it wasn't touched until I called at 2:30PM. Then they told me a lot of "stuff" about how their diagnostic staff were too busy with other cars, but it really sounded like they didn't have enough diagnostic staff. When i picked up my car in late afternoon, I was told that I had to wait until a month later (!) because that was the first time a loaner car would be available ...but they could not promise the same thing would not happen a second time. I don't like being fed a line of crap - service refused to take responsibility for their actions and my experience of having to give up my car for a full day only to have nothing done to fix it was one of the most frustrating consumer experiences I have ever had. I think they only place they exceled was in finding enough different ways to tell me that they didn't want my business. More

A little frustrated that I had a 8:00 appointment. Was told I was the third car for service and that there were 4 mechanics working. Was just getting an oil change and it took 2 hours while I waited Was told I was the third car for service and that there were 4 mechanics working. Was just getting an oil change and it took 2 hours while I waited. Unacceptable More

This is my second leased vehicle from this dealer, and still a great service dept. still a great service dept. More

Chris kept me informed about my vehicle service, and was a pleasure to deal with. Car was ready in a timely manner. Seamless experience. a pleasure to deal with. Car was ready in a timely manner. Seamless experience. More

Initial difficulty to establish communication with service department was quickly overcome by amenable and congenial staff, just as you would hope for. Everything went just as planned, was in and out service department was quickly overcome by amenable and congenial staff, just as you would hope for. Everything went just as planned, was in and out the same day. I made the right choice going here and will be back. More