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Hyundai Santa Monica

Santa Monica, CA

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3 Reviews
The LAcarGUY family of dealerships has been a Los Angeles fixture since "Sully" Sullivan opened his first dealership in 1974. Hyundai Santa Monica is our 7th dealership in Santa Monica, a community we have served for over 45 years. Community involvement and sustainability have always been a LAcarGUY priority. As one of the top hybrid/EV dealers in the world, we are committed to a greener future in an environmentally challenged industry. LAcarGUY is active in a number of local environmental programs and owner Mike Sullivan currently serves on the boards of Heal The Bay and the Environmental Media Association (EMA). Hyundai's commitment to an all EV lineup is a big reason why we added the brand to our lineup. We look forward to providing Santa Monica and the entire Westside with yet another quality brand.
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888 Santa Monica Blvd

Santa Monica, CA

90401

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December 01, 2024

Hyundai Service Dept in Santa Monica. cheated me out of $255 and did no repairs. More

by kristinakirstin
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Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Randi in Service Dept
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Dec 01, 2024 -

kristinakirstin responded

Hyundai Service Dept in Santa Monica cheated me out of $255 and did no repairs. Randi in Service Dept refused to let me take my car unless I paid $255 with no repairs done. Randi lied about what I told him were the problems I was having (ESC light coming on). Instead he wrote down that I said the (check engine) light was coming on. I was there for an appt on Tuesday, 11/25/24 at 7:30 am. 4.5 hours later my car still hadn’t been looked at or diagnosed while I waited, while 5 other cars were being worked on. Randi said I had to pay $500 more after they order a part based upon a diagnosis that my car had a (check engine) light which kept coming on. I never ever said that the check engine light came on. I want my $255 back that I was forced to pay for no work done and for Randi making up check engine problem that didn’t exist, and for ordering a part for a (check engine) problem that did not exist.

March 05, 2024

This is the most dishonest dealership I have ever dealt with. They lied to me and ran my credit when I did not give consent, they tried to charge me taxes from the incorrect state and once a price was agr More

by milan0725
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Recommend Dealer
No
Employees Worked With
Oscar & Evie
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February 01, 2024

been to this dealership about 5 times since they opened for service. service dept used to be great, but now there are all new service advisors and they are terrible. never return calls, no updates on proce More

by laurztv
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
erica
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