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203 Reviews of Hyundai Montgomery - Service Center
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January 13, 2024
The car only needed an update to the anti theft system. But instead they charged me for making a whole new key. Few weeks later the new key would not work. When you use the old key now, the anti theft syst But instead they charged me for making a whole new key. Few weeks later the new key would not work. When you use the old key now, the anti theft system goes off again! More
by Ash Kannan
Verified CustomerEmployees Worked With
NA
January 12, 2024
Stopped by in November to see about ordering parts. They said I needed an appointment, so they made me one. Arrived early only to wait 45 minutes after appointment. Technician took mu vehicle oh and ye They said I needed an appointment, so they made me one. Arrived early only to wait 45 minutes after appointment. Technician took mu vehicle oh and yes has to order parts. Now we are in 2024 and I haven't received any information if the parts have arrived More
by gwen59
Employees Worked With
Nobody
January 04, 2024
The staff was nice and friendly. No high pressure sales environment. The showroom was very clean, as was the desks of personnel. Michael greeted me as soon as I walked in and mad No high pressure sales environment. The showroom was very clean, as was the desks of personnel. Michael greeted me as soon as I walked in and made the process of purchasing a car enjoyable. The question is always asked, “would you buy again?” The answer would be YES! More
by KCUMBIE0926
Employees Worked With
December 29, 2023
Terrible customer sevice! They have had my car for over a month and no communication unless I call them. Sales are fine, service is horrible! They have had my car for over a month and no communication unless I call them. Sales are fine, service is horrible! More
by Cap
Employees Worked With
December 11, 2023
Service diagnostic taking too long. Had my car towed in 3 weeks ago ecause the engine seized up on I-65.. Could have been killed. It's most likely a manufacturing defect that is cover Had my car towed in 3 weeks ago ecause the engine seized up on I-65.. Could have been killed. It's most likely a manufacturing defect that is covered by extended warranty. Service department hasn't even done the diagnostic to confirm it -- even though independent repair shop said engine failure requires new engine. Even Hyundai corporate can't get the dealership to run the diagnostic timely. It's infuriating because we bought two Hyundai and have most always had dealer maintenance. More
by uccat
Employees Worked With
Service Dept
December 07, 2023
Sean Son is the kindness and supportive dealer I have ever seen. He always figure out customers requires and try to be offers available after services. I totally recommend him to my friends who need to b ever seen. He always figure out customers requires and try to be offers available after services. I totally recommend him to my friends who need to buy or change their cars. More
by BK
