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Hyundai Montgomery - Service Center

Montgomery, AL

3.5
199 Reviews
Call Service Center (334) 851-8100

199 Reviews of Hyundai Montgomery - Service Center

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January 16, 2024

Professional and courageous My experience with the dealership was overall positive! I really appreciated the professionalism of the staff and service team. I will refer others that are in the market f More

by CMONEYLUV99
Recommend Dealer
Yes
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Jan 16, 2024 -

Hyundai Montgomery responded

Thank you for your positive review! We're glad to hear that your experience with us was overall positive and that the professionalism and courtesy of our staff and service team stood out to you. Your willingness to refer others to us is a great compliment, and we appreciate your support. Thank you for choosing us for your automotive needs, and we look forward to continuing to provide excellent service.

January 16, 2024

Awesome! !! Very professional, excellent service and salesmanship. Speaks with the knowledge of the dealership well. I am elated Mr. Lamar was my agent. Awesom More

by bessielove43
Recommend Dealer
Yes
Employees Worked With
Mr. Colby Lamar
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Jan 16, 2024 -

Hyundai Montgomery responded

Thank you for your enthusiastic review! We're thrilled to hear about your excellent service experience and the professional salesmanship provided by Mr. Lamar. His knowledge and dedication are indeed assets to our team. Your elation and recognition of his efforts mean a great deal to us. We look forward to continuing to serve you with the same level of professionalism and care in the future!

January 16, 2024

Excellent communication prior to appointment. Thorough service experience. Provided great details on the service that was completed. More

by BOW0707
Recommend Dealer
Yes
Employees Worked With
Shederian Stewart
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Jan 16, 2024 -

Hyundai Montgomery responded

Thank you for your positive feedback! We're delighted to hear about your satisfaction with our communication and the thoroughness of our service. Providing detailed information about the service completed is important to us, and we're glad it added value to your experience. Your appreciation is a wonderful encouragement for our team!

January 16, 2024

They do not return phone calls within the agreed upon time. They leave you on hold for extended times- well over 30 mins to one hour. They promise responses by dates and do not respond. The dealership to More

by Choltsford39
Recommend Dealer
No
Employees Worked With
Kiera and Paige
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January 16, 2024

Horrorable and unprofessional and they didn't care Unattendedable and lack of customer service and entirely slow. I didn't get my car back in six weeks or more More

by andrea.gibson1121
Recommend Dealer
No
Employees Worked With
Glen
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January 16, 2024

The dealership was literally impossible to communicate with. No one ever contacted me about my car. And when I called, there was never anyone available to talk to me. My vehicle was at the dealership for More

by jamesrtaylor77
Recommend Dealer
No
Employees Worked With
Paige
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January 16, 2024

Very rude and confrontational . Did not do everything I requested. How about 'will not use again' More

by MOODY.LUCY
Recommend Dealer
No
Employees Worked With
Said she was service manager
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January 16, 2024

Over a month to fix vehicle and still did not address seat belt/ air bags light. More

by sm1456
Recommend Dealer
Yes
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Jan 16, 2024 -

Hyundai Montgomery responded

Thank you for bringing this to our attention. We apologize for the delay in repairing your vehicle and for not addressing the seat belt and airbag light issue. Your safety and satisfaction are important to us, and we'll ensure this matter is looked into promptly. We appreciate your patience and are committed to resolving this for you.

January 16, 2024

Quick, professional service. Kierra went above and beyond to make sure that everything was completed properly and promptly. More

by dharris
Recommend Dealer
Yes
Employees Worked With
Kierra
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Jan 16, 2024 -

Hyundai Montgomery responded

Thank you for your review! It's fantastic to hear about the quick and professional service you received, and that Kierra went above and beyond to ensure everything was completed properly and promptly. We're proud to have team members like Kierra who are dedicated to excellent customer service. Your acknowledgment is greatly appreciated!

January 16, 2024

I waited for 3 hours for a oil change It shouldn't have been that long of a wait More

by Brisboncourtney874
Recommend Dealer
No
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