Hyundai Montgomery
Montgomery, AL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 202 service reviews
My rating of 1 star is based on the service department’s method of communication, which is by text via some sort of AI system. My 2024 Santa Fe broke down and required being towed to this dealer. I live o method of communication, which is by text via some sort of AI system. My 2024 Santa Fe broke down and required being towed to this dealer. I live over 300 miles away in SC. It was frustrating trying to speak with anyone for an update. Instead, they insisted on text communication. I’m not being critical of the service advisor, however, I am very annoyed with the “automated” system they use, which is not customer friendly. My vehicle required a new radiator, which was not covered under the warranty as I have 92k miles on the car. It took one week to get my car back. I paid out of pocket for a rental vehicle, which I added additional days to cover the lengthy repair. The people were friendly enough, but I cannot recommend this dealer to anyone. It’s the worst experience I can recall for a service repair. I can recommend Enterprise Rent A Car on Eastern Bypass, they were excellent. More
Horrific service department. I have tried for over 14 months at this dealership to have my Hyundai repaired, the faulty A/C, review camera, stalling, and window tint that was da I have tried for over 14 months at this dealership to have my Hyundai repaired, the faulty A/C, review camera, stalling, and window tint that was damaged while at dealership in service area, not being repaired. Three different employees have " assured me my 2 year old auto would be repaired" but still nothing. This visit to Hyundai started after calling mid March. Finally, my auto was at least, at dealership May 8th, but ZERO has been repaired or addressed, it in almost JULY! After countless calls with ZERO action at dealership, disgusted AGAIN with Hyundai. I received another worthless answer from service employee yesterday regarding when will my auto be repaired. The employee replied, " um, nothing has been done and I um don't know what is going to happen with your car, ummm I don't know about your car, umm, hold on." Yay. You have repaired nothing, we again cannot take our family for ANY TRAVEL PLANS for family spring break, graduation, summer vacation, and now July 4th. Way to destroy ANOTHER 4 MONTHS with non-functioning auto. Disappointing. Hyundai only cares about closing a sale, then they disappear. DO NOT recommend Hyundai if you want a new auto with an operating service department for any service, oil changes to major issues. Non existent. We have experience this with multiple service managers and employees over 14 months. More
I had an appointment at 10 AM, arrived at 9:30, and still waited three hours for a simple oil change and tire rotation. Others who arrived after me were served first. The lack of respect for my time and poor waited three hours for a simple oil change and tire rotation. Others who arrived after me were served first. The lack of respect for my time and poor communication is unacceptable. If you buy a Hyundai and need service, avoid Hyundai of Montgomery. More
They were friendly and the service was quick. He also gave me a detailed description of the car grades. He also gave me a detailed description of the car grades. More
No satisfaction at all I was not satisfied with the decision that was made for my claim. I was told by the claim person that Hyundai did not agree with the cause of the accident. decision that was made for my claim. I was told by the claim person that Hyundai did not agree with the cause of the accident. More




