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203 Reviews of Hyundai Montgomery - Service Center
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June 26, 2025
Horrific service department. I have tried for over 14 months at this dealership to have my Hyundai repaired, the faulty A/C, review camera, stalling, and window tint that was da I have tried for over 14 months at this dealership to have my Hyundai repaired, the faulty A/C, review camera, stalling, and window tint that was damaged while at dealership in service area, not being repaired. Three different employees have " assured me my 2 year old auto would be repaired" but still nothing. This visit to Hyundai started after calling mid March. Finally, my auto was at least, at dealership May 8th, but ZERO has been repaired or addressed, it in almost JULY! After countless calls with ZERO action at dealership, disgusted AGAIN with Hyundai. I received another worthless answer from service employee yesterday regarding when will my auto be repaired. The employee replied, " um, nothing has been done and I um don't know what is going to happen with your car, ummm I don't know about your car, umm, hold on." Yay. You have repaired nothing, we again cannot take our family for ANY TRAVEL PLANS for family spring break, graduation, summer vacation, and now July 4th. Way to destroy ANOTHER 4 MONTHS with non-functioning auto. Disappointing. Hyundai only cares about closing a sale, then they disappear. DO NOT recommend Hyundai if you want a new auto with an operating service department for any service, oil changes to major issues. Non existent. We have experience this with multiple service managers and employees over 14 months. More
by more
Employees Worked With
Lee, Brittany, Kiera, Greg- dept head
June 26, 2025
Disappointing delearship, still waiting for our auto to be repaired for auto under warranty. Car has beem sitting at service department for over TWO months now. DO NOT RECOMMEND PURCHASING A HYUNDAI if you be repaired for auto under warranty. Car has beem sitting at service department for over TWO months now. DO NOT RECOMMEND PURCHASING A HYUNDAI if you want a safe automobile to actually drive insteac of being stored at the dealership. More
by more
Employees Worked With
"Service" Lee, Brittney. Kiera, Mesha, Greg- over dept
April 28, 2025
I had an appointment at 10 AM, arrived at 9:30, and still waited three hours for a simple oil change and tire rotation. Others who arrived after me were served first. The lack of respect for my time and poor waited three hours for a simple oil change and tire rotation. Others who arrived after me were served first. The lack of respect for my time and poor communication is unacceptable. If you buy a Hyundai and need service, avoid Hyundai of Montgomery. More
by MOHAMMAD.OBIEDAT
Employees Worked With
Do not recall her name
April 28, 2025
I had an appointment at 10 AM, arrived at 9:30, and still waited three hours for a simple oil change and tire rotation. Others who arrived after me were served first. The lack of respect for my time and poor waited three hours for a simple oil change and tire rotation. Others who arrived after me were served first. The lack of respect for my time and poor communication is unacceptable. If you buy a Hyundai and need service, avoid Hyundai of Montgomery. More
by MOHAMMAD.OBIEDAT
Employees Worked With
December 02, 2024
They were friendly and the service was quick. He also gave me a detailed description of the car grades. He also gave me a detailed description of the car grades. More
by Keunmi Park
Verified CustomerJanuary 16, 2024
Dealership probably is good but the few that work for the dealership make it bad. No one listened to my issue and forced me to pay for services that I did not want. The general manager did not care one bit a dealership make it bad. No one listened to my issue and forced me to pay for services that I did not want. The general manager did not care one bit about the issue I explained. Worst experience I have ever had at a car dealership. More
by Michael19.bennett86
Employees Worked With
General Manager
January 16, 2024
The worst service department in the history of the world. Dropped car off for the 3rd time on December 1. Have not heard one single thing from the service department. Dropped car off for the 3rd time on December 1. Have not heard one single thing from the service department. More
by Howieeddings
Employees Worked With
Paige
