Hyundai Medford
Medford, OR
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I felt very uncomfortable after having a routine oil change and then for the first time seeing the oil light on the dashboard on my way home from the dealership. After calling, and not receiving a call change and then for the first time seeing the oil light on the dashboard on my way home from the dealership. After calling, and not receiving a call back for three days, I called again and left a complaint. after I was told to bring the car back, I was told that there would be a repair needed for $311.00 For an oil pressure problem that did not exist before I had my oil changed. Clearly, I will not be recommending this dealership, nor will I ever go back for any service. More
Don't recall I purchased a vehicle that was on sale for 13000 marked down from 15000 I did not know the price was that low until I got home they sold it to me for approximately 18800 very shady Don't rec 13000 marked down from 15000 I did not know the price was that low until I got home they sold it to me for approximately 18800 very shady Don't recommend them at all.the salesman was good but the finance Was very corrupt by over charging me by 5000 dollars very unacceptable it was totally uncalled for and I have the sales add to prove the skam More
I recently had the pleasure of experiencing exceptional service from Morgan Dielman in the service department. I visited the dealership to get my tire pressures checked and refilled in my 2021 Kia Sorento service from Morgan Dielman in the service department. I visited the dealership to get my tire pressures checked and refilled in my 2021 Kia Sorento (Because Kia of Medford, just across the street, well.... Uh, no), and Morgan went above and beyond to ensure a seamless and efficient experience. From the moment I arrived, Morgan greeted me with a friendly and professional demeanor, making me feel valued as a customer. No appointment, walk in no charge tire pressure adjustment with an off brand vehicle. Could I get worse?? Morgan picked up the ball and smashed it for a (Seahawks) touchdown. She immediately greeted me, heard what I was asking for and didn't blink an eye. She even walked me into the customer lounge and directed me to the (much needed) coffee machine Morgan's expertise and attention to detail were evident throughout the process. Not only did they promptly address my tire pressure concerns, but they also took the time to explain the importance of proper tire maintenance and provided helpful tips to ensure optimal performance. Morgan's dedication to customer satisfaction was truly commendable, and their willingness to go the extra mile left a lasting positive impression. I highly recommend Morgan Dielman for their outstanding service and commitment to delivering a top-notch customer experience in the service department. Upon getting into my vehicle to exit, the tech (Kingston?) explained how he adjusted my tire pressures for the climate (darn cold). Superior service!!! More
Don't buy from them, horrible after sales service, still getting strung along since August 2022 for an issue. They are good at ignoring you once you sign getting strung along since August 2022 for an issue. They are good at ignoring you once you sign More
brought in on a tow truck March 24th 22. . 9 months not fixed. I have 200,000 mile warranty, plus extended warranty parts have been there for 6 months, my car keeps getting pushed back. I hav . 9 months not fixed. I have 200,000 mile warranty, plus extended warranty parts have been there for 6 months, my car keeps getting pushed back. I have to go in every 30 days to renew loaner, given same excuses and told another 2 or 3 weeks. I am totally over it the excuses and the way I have been treated. I was very patient the first 6 months , but seriously this is not right More
GREAT TEAM AT MEDFORD HYUNDAI. SUPER HELPFUL AND NO PRESSURE. GREAT EXPERIENCE DEALING WITH MITCH THE G.M. AND THE REST OF THE CREW. SERVICE IS SUPER FRIENDLY AS WELL. SUPER HELPFUL AND NO PRESSURE. GREAT EXPERIENCE DEALING WITH MITCH THE G.M. AND THE REST OF THE CREW. SERVICE IS SUPER FRIENDLY AS WELL. More
i am impressed wirh the knowlegeable, quality service at Butler Hyundai. Donovan Smith has been my service advisor for over 7 years, always giving me honest, qualiry help with my vehicle. just short of 200k Butler Hyundai. Donovan Smith has been my service advisor for over 7 years, always giving me honest, qualiry help with my vehicle. just short of 200k and still running, well, like a Hyundai! More
easy and quick comfortable lounge, good coffee tea cold drinks just an overall pleasant experience. Of course wondering onto the sale floor (right next to the lounge comfortable lounge, good coffee tea cold drinks just an overall pleasant experience. Of course wondering onto the sale floor (right next to the lounge} to view new models is fun and probably not just a coincidence. More
Easy and stress-free Thanks to Marie and Kyle for making this the easiest car buying experience that I have ever had! I got exactly what I wanted and I LOVE my new 2019 S Thanks to Marie and Kyle for making this the easiest car buying experience that I have ever had! I got exactly what I wanted and I LOVE my new 2019 Santa Fe!! More
Thank You Friendly and helpful, bought the Cert. used car, Hundai Sante Fe and Love it. OK I will add more The car was misrepresented with a lot more amenities Friendly and helpful, bought the Cert. used car, Hundai Sante Fe and Love it. OK I will add more The car was misrepresented with a lot more amenities than it had, would not deal on the price but I bought it anyway and I still love it. I added this because they would not let me submit the review with less than 25 words. I did not check Quality of work because they did not do any work for me. If they worked on the car before I arrived I guess they did do a very good job More