Hyundai Genesis Ford of Kirkland

My experience at the dealership was great! Romaine was super super helpful throughout the buying process. He was prompt enough to answer all my questions be on text/call/in-person. Romaine was super super helpful throughout the buying process. He was prompt enough to answer all my questions be on text/call/in-person. More

Very friendly staff and helpful people. I would love to say that DJ is a great person for this dealership. I would love to say that DJ is a great person for this dealership. More

I appreciate David 's excellent customer service from start to delivery so recommend him and Hyundai of Kirkland . start to delivery so recommend him and Hyundai of Kirkland . More

Newer generation of sales people understands how to operate in modern market conditions where hustle won't get you far. I walked into this dealership few times before but Jessica was the one who was ab operate in modern market conditions where hustle won't get you far. I walked into this dealership few times before but Jessica was the one who was able to convert me to a customer. Some folks in the back need to get in touch with reality (no, I told you I don't want GAP 5 times already including once in writing). I've picked up a new Genesis SUV for MSRP, got a decent price on my trade in and was in and out of the dealership in 2h40m. More

Jessica kept us updated throughout the waiting process and then the sale was fast and efficient. and then the sale was fast and efficient. More

This was our most easy and quickest experience at a dealership. We used our Costco membership to negotiate the price and the rest was easy. Thank you Jessica and team! dealership. We used our Costco membership to negotiate the price and the rest was easy. Thank you Jessica and team! More

Tyler and the entire crew were very helpful. While I did pay over MSRP their pricing was far less than Seattle and Doug’s. They were priced about the same as Everett but they did not have the mo While I did pay over MSRP their pricing was far less than Seattle and Doug’s. They were priced about the same as Everett but they did not have the model I wanted. I’d highly recommend Tyler and Kirkland Hyundai to any of my friends and family. More

TERRIBLE after purchase experience. I purchased a Genesis from this dealership and I bought Gap insurance and was assured I could cancel it at any time. Last fall I called and asked to I purchased a Genesis from this dealership and I bought Gap insurance and was assured I could cancel it at any time. Last fall I called and asked to cancel. They said I had to come in person and fill out a form even after I asked if I could just email or fax it. I thought this is a bad sign but fine I would do it. On Oct 1, 2021 I went into the dealership, filled out the proper form with Siamak Broomand and was assured again they would cancel the Gap insurance and refund the difference. I have called and asked them on multiple occasions since October and they still have not credited my account. They do not return my calls and Siamak Broomand never takes my calls. I have spoken with 2 other finance people who said they would tell Siamak and that it would be taken care of. I am currently escalating action against them but I would not purchase anything from them given how much time and effort it has taken me to deal with them after the vehicle purchase. A good business should take care of their customers after the sale instead of running them around. They have lost a customer in me and everyone who asks in the future. More

Jessica Adams is the best! We had a wonderful experience buying our new Santa Fe truck, we love it! This is our 3rd Hyundai vehicle and highly recommend them :) We had a wonderful experience buying our new Santa Fe truck, we love it! This is our 3rd Hyundai vehicle and highly recommend them :) More

The stuff at Hyundai Kirkland are extremely helpful, and work hard to make sure customers needs are met. work hard to make sure customers needs are met. More