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Hyundai Genesis Ford of Kirkland

Kirkland, WA

4.5
1,586 Reviews
Here at Hyundai of Kirkland, we always strive to deliver a first-class car-shopping experience to Hyundai drivers. We make that possible by providing a stunning collection of vehicles, hassle-free financing and high-quality service and repairs. That's how we're able to serve as the one-stop shop for buying, financing and servicing Hyundai cars!
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11800 124th Avenue NE

Kirkland, WA

98034

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Showing 1,586 reviews

January 12, 2021

Good luck trying to get a service appt. Do not return calls and scheduling online yields no results. Will look elsewhere for service. Especially, problematic since last Spring. More

by Trn143
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service
Jan 12, 2021 -

Hyundai Genesis Ford of Kirkland responded

We apologize that you have not been able to reach our service department. They have been busy, especially during COVID, but I would ask you to please call (425)821-6611 and ask for Daniel. He is our service manager and will be happy to assist you get an appointment that is convenient to you. We look forward to hearing from you.

January 11, 2021

Michael did an excellent job in laying out the options and providing me the intel needed to make an informed decision. Purchase was Efficient and was able to complete the entire purchase in a relatively s More

by Bryce_taylor33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean Webster, Michael Sylvan
Jan 12, 2021 -

Hyundai Genesis Ford of Kirkland responded

Bryce, thank you for the 5 stars for Michael! He was happy to assist you during your purchase! Have an awesome day!

December 26, 2020

I'm so glad Michael answered my initial call to inquire about a new Hyundai Tuscan. He was very informational on the phone and encouraged us to stop by and see the Tuscan for ourselves. After a test driv More

by DCSEA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Sylvan
Dec 28, 2020 -

Hyundai Genesis Ford of Kirkland responded

Thank you for the amazing review for Michael! He works very hard for all his customers and he was happy to assist you! Have a great day!

December 20, 2020

Easy buying processes. Michael came recommended to me by my father. My dad doesn't give recommendations easily. Michael was great to work with. I will be contacting him for my next vehicle purchase witho More

by jacobwalsh2002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Sylvan
Dec 21, 2020 -

Hyundai Genesis Ford of Kirkland responded

Michael was very happy to assist you with your purchase. We thank you and your dad for the recommendations for Michael! Enjoy your new vehicle!

December 10, 2020

I could not have been more pleased with Michael Sylvan and the entire process of buying with him at Hyundai of Kirkland! I will definitely refer others to him! A great overall experience. Thank-you. More

by Kathleenmorse2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Sylvan
Dec 11, 2020 -

Hyundai Genesis Ford of Kirkland responded

Thank you for the 5 stars for Michael! Thank you for the recommendation!

December 06, 2020

I recently started on the hunt for a new car and couldn’t be happier with the service that Michael provided. From the moment I walked through the door he treated me with respect and was extremely professiona More

by Cbollman34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Sylvan
Dec 07, 2020 -

Hyundai Genesis Ford of Kirkland responded

Thank you for the very kind review for Michael! We appreciate the 5 stars and hope you enjoy your new vehicle!

November 29, 2020

Michael first sold me a car 15 years ago, and ever since he's been the person I call first when I am car hunting. Though he knows his product and process inside out, the most important thing he does is to w More

by Paul Midgen
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Sylvan
Nov 30, 2020 -

Hyundai Genesis Ford of Kirkland responded

Paul, we appreciate your awesome review for Michael! Thank you for the 5 stars!

November 29, 2020

We just purchased a new Elantra yesterday. It is my son’s first car he bought himself. It was a long process. We went from dealer to dealer driving all the vehicles in this class. I think we drove the Elantr More

by evan.w.benson@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Duffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon from finance
Nov 30, 2020 -

Hyundai Genesis Ford of Kirkland responded

Evan, thank you for the 5 stars for Jessica and Chris. Congratulations on your sons new Elantra!

November 28, 2020

Mike was very friendly, knowledgeable, and very helpful during our car search. He answered all of our questions and was genuine and trustworthy. I would recommend anyone who is interested in purchasing a v More

by Jakubjez
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Sylvan
Nov 30, 2020 -

Hyundai Genesis Ford of Kirkland responded

We appreciate your recommendation and 5 stars for Mike! Have a great day!

November 28, 2020

Mike was fantastic to work with! We will definitely buy from him again in the future. He made me feel very comfortable throughout the whole process More

by Bakkek93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Sylvan
Nov 30, 2020 -

Hyundai Genesis Ford of Kirkland responded

Thank you for the 5 star rating for Michael! Have an awesome day!

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