Hyundai Genesis Ford of Kirkland

Excellent experience with this dealership. Jessica helped us over numerous days to find the right vehicle. She was patient, personable, kind and detailed. She wasn’t pushy and helped us in tim Jessica helped us over numerous days to find the right vehicle. She was patient, personable, kind and detailed. She wasn’t pushy and helped us in timely fashion. Financing was awesome with Mak. Wonderful conversation and he got us a great rate! Second time using this dealership. Really happy! More

I had a very positive experience buying my hybrid Tucson. There was a wait, but Jessica gave me straight forward info on what to expect and kept me updated throughout the process. The other people I dealt There was a wait, but Jessica gave me straight forward info on what to expect and kept me updated throughout the process. The other people I dealt with were also helpful. I appreciated the responsiveness when I had questions. So far the car is great too. Based on my experience, I would return to Hyundai of Kirkland. More

We just bought a Palisade Calligraphy from H of K this week! Our salesperson was David Kim and we had been working for weeks trying to get this car! Other dealerships kept saying it would take weeks befor week! Our salesperson was David Kim and we had been working for weeks trying to get this car! Other dealerships kept saying it would take weeks before they could get their hands on one! Also oh there will be a $1K deposit required and a mark up of at least $2500.00! Not so at Kirkland!!! We went in two weeks ago picked the color and he had it ordered that day and we drove it home this Wednesday! Two very happy customers! Everyone there was amazing and friendly! Even after the sale was completed! We highly recommend David Kim to get it done! You won’t be disappointed! By the way we love our car! The warranty can’t be beat! Will update in the future on service! Expecting great treatment there as well, by reviews on here! More

The folks at Hyundai of Kirkland are the real deal. From initial welcoming to working with sales personnel Jessica, Harry, Mac, the numbers guy and Gary the Manager at Hyundai of Kirkland, I was treated lik initial welcoming to working with sales personnel Jessica, Harry, Mac, the numbers guy and Gary the Manager at Hyundai of Kirkland, I was treated like a long-lost friend. They did everything to make sure my purchase experience exceeded my expectations. They provided a positive experience for me. Makes me want to go out and purchase another vehicle, with Hyundai of Kirkland. Just for the experience More

Without Jessica, I wouldn’t be happy with my new car! She sold my dad his first Elantra in 2013, sold me my first car in 2014 (Elantra too), sold a bunch of my cousins cars, sold my best friend a car, and no sold my dad his first Elantra in 2013, sold me my first car in 2014 (Elantra too), sold a bunch of my cousins cars, sold my best friend a car, and now sold me my second! She is the definition of customer service. Her happy attitude and constant smiles are the best. Anyone who is thinking of buying a car from Ford/Hyundai of Kirkland, ask for her! Plus she has candy at her desk! More

Excellent dealership with handful of salesmen. Nazy was our sales advisor, very professional, polite and patience. She went above and beyond to help us find what we looking for and fit to our budget; I hig our sales advisor, very professional, polite and patience. She went above and beyond to help us find what we looking for and fit to our budget; I highly recommend her. More

After doing a lot of research, I think Hyundai of Kirkland is the best car dealership I have found in greater Seattle area. David Kim, Gary, Siamak & Carlton took very good care of us. We bought 2 ca Kirkland is the best car dealership I have found in greater Seattle area. David Kim, Gary, Siamak & Carlton took very good care of us. We bought 2 cars Hyundai sonata and Tucson. This is our second time using them and the whole process was exceptionally smooth. Even our friends bought cars from this dealership and had an awesome experience. The staff were friendly and helpful & got our paperwork done as fast as they could. We shopped multiple dealerships but always land up buying from Hyundai of Kirkland and I strongly recommend them. They have the best pricing so we didn't do any negotiating. Most of the dealerships are charging a lot more as market price adjustment, however this dealership isn't and I really appreciate it. I would recommend buying a car here!! I will absolutely be a returning customer in the future!! More

I called before going in to ask about a trade in. My car was in the shop and unknown what was wrong. I figured they could not take it in on trade but called to find out either way. Harry in sales assured me was in the shop and unknown what was wrong. I figured they could not take it in on trade but called to find out either way. Harry in sales assured me it was no problem. Just have the vin number and miles he said. I had a Co worker take time out of work to drive me there. I talked to TWO different people and explain the same thing to both about my car. They both assure me it's no issue. My co worker leaves since I have good credit and since they said NUMEROUS times the trade is no problem I figured I'll leave in a car. We spend the normal couple hours going over everything and reach a deal. As I'm waiting for finance I ask the sales manager about how we get my trade in. The sales manager says no one told him the car wasn't there. The sales manager then gets up and walks away and has the salesmen come back and tell me it's no deal. The coward couldn't even look at me. Total lack of professionalism and communication. I understand why they wouldn't take my trade in, but don't lie about it! I was completely honest and upfront and these shady xxxxxxxx can't even look me in the face and say they messed up. Several hours of my day wasted, my credit pulled for no reason and waiting outside in the cold for a ride. I am beyond frustrated and will be posting this in several places. Please be aware that cowards can never be honest. I hope the general manager sees this and to make it right I want all three involved to make an honest apology for wasting time for their lack of integrity. More

HORRIBLE COSTUMER SERVICE FROM DARREL Manager Darrel HORRIBLE COSTUMER SERVICE FROM DARREL Manager Darrel needs training so he can learn how to speak with people !. Will never go this place or recommen HORRIBLE COSTUMER SERVICE FROM DARREL Manager Darrel needs training so he can learn how to speak with people !. Will never go this place or recommend because people like Darrel. What happend ? We booked appointment with sales. Walked into business nobody there to welcome all of employees running away from people that comes in. Darrel said give me sec. After we asked for help. And than he walks to another person on the table saying - go look what they want. I'm like what ! You don't speak with your employees like that about your costumers. And than he walks up to me saying he doesn't need training 😒 🙄 obviously you do Darrel! About how to talk with your workers and costumers. When I was outside another costumer said samething happened. That he came waited long time before even anyone said hi.I guess they don't care🤷 Bought same car from renton hyundai from Jonathan he was way helpful More

Jessica was wonderful. Kept me informed every step, and so sweet, enthusiastic, knowlegable and professional. so sweet, enthusiastic, knowlegable and professional. More