Hyundai Eugene

Worst dealership experience I've ever had They sold us a truck with a blown up motor and wouldn't fix it. There were extremely rude when trying to work with them, and kept the truck in the sho They sold us a truck with a blown up motor and wouldn't fix it. There were extremely rude when trying to work with them, and kept the truck in the shop for months, then denied having it. Not sure how you can loose a truck in your lot? Finally got it back, but they said the warranty would not cover the fix, and there was nothing they could do. More

Trading up to a Tucsan Our salesman Luby, was the best!! He made us feel very at ease and not pressured into buying. We drove away with a new Tucsan... Our salesman Luby, was the best!! He made us feel very at ease and not pressured into buying. We drove away with a new Tucsan... More

Yahoo, new Tucson What a patient salesman Adam is. Answered a whole lot of questions we had. Great sense of humor. Put us at ease immediately. Really worked with us What a patient salesman Adam is. Answered a whole lot of questions we had. Great sense of humor. Put us at ease immediately. Really worked with us and was so helpful. We feel like we are a part of the Sheppard family. This has been a great introduction to Oregon. Oh yes, we really like the car too. More

Complete satisfaction I have a beautiful new car I bought from a very nice (attractive) young man. I'm happy to have a car that gives me good has mileage. I definitely reco I have a beautiful new car I bought from a very nice (attractive) young man. I'm happy to have a car that gives me good has mileage. I definitely recommend Sheppard Motors. More

Continued Excellent Customer Service Everything was excellent and timely. No problems and will continue to use this dealership. Adam Colbert did a fine job of taking care of my needs. Everything was excellent and timely. No problems and will continue to use this dealership. Adam Colbert did a fine job of taking care of my needs. Thank you. More

Awesome !! Adam and Alex helped me out with my needs of what kind of car I wanted They went above and beyond to get what I wanted. I felt very comfortable !! Adam and Alex helped me out with my needs of what kind of car I wanted They went above and beyond to get what I wanted. I felt very comfortable with them. Not stressed or being pushed to buy some thing I didn't want. Alex s smile is what got me to come back. If it wasn't for that I would have not came back. A smile goes a long way Great job !! Alex and Adam!! More

Unexpected pleasure I had just been in an accident, totaling my car. Prior to, I had no plans of purchasing new car anytime soon. Tom turned my frown upside down. I had just been in an accident, totaling my car. Prior to, I had no plans of purchasing new car anytime soon. Tom turned my frown upside down. More

Great customer service My name is Roy Niles my wife and I visited your dealership last week on our way to the Kia dealership to purchase a new car . We had never visited the My name is Roy Niles my wife and I visited your dealership last week on our way to the Kia dealership to purchase a new car . We had never visited there before we are sure glad we did .Bobby Was wonderful. I have ran stores all over the west coast . He is without a doubt the best customer service I have ever had.thankyou . Roy and Gail Niles More

First time buying a new car. Tony was such a great help. He went beyond our expectations and help us get a great deal. Will definitely recommend coming to this place and i look fo Tony was such a great help. He went beyond our expectations and help us get a great deal. Will definitely recommend coming to this place and i look forward for my next purchase in the future. More

Unwilling to match cars.com price of comparable dealer. They also, in my opinion, misrepresented the features on the Santa Fe we negotiated on. While I like my car, the experience l of comparable dealer. They also, in my opinion, misrepresented the features on the Santa Fe we negotiated on. While I like my car, the experience left me with mixed feelings - I felt somewhat deceived. More