Hyundai Escondido
Escondido, CA
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Brake pedal & lights replacements Went in for a brake pedal stopper replacement because it's been recalled and ended up having my back lights changed. Kevin F. from Escondido Hyundai w Went in for a brake pedal stopper replacement because it's been recalled and ended up having my back lights changed. Kevin F. from Escondido Hyundai was awesome. I'd recommend going there . They work really fast. More
Excellent customer service and professional atmosphere!! First, let me start by saying that the experience I had at Hyundai of Escondido was one of a kind. I've been buying new vehicles for myself and First, let me start by saying that the experience I had at Hyundai of Escondido was one of a kind. I've been buying new vehicles for myself and my family for over 20 years and have never seen or even heard of the atmosphere that exists in this dealership. The positive atmosphere is contagious as it seems to be flowing from the top of the management on down. By the top, I mean the "owner " of this dealership. Very rarely have I ever met an owner of a dealership much less an owner who is involved in a customer, purchasing a vehicle. Most dealership transactions, you deal with the manager yet this "unique" dealership is setting a "new and improved standard" for customer relations. Abe (owner/manager) was concerned with my purchase as well as other customers who were purchasing vehicles from this dealership. I truly can state that it was this "rare and unique" approach which sold me as I ended up buying a 2017 Hyundai Tuscon Limited, from this dealership. My wife and I have been searching for a cross-over vehicle for over 2 months. We've visited several dealership down in San Diego, Riverside and Carlsbad. Car Country Carlsbad had given us the best price for a 2016 Tuscon Limited yet we felt we were being pushed into purchasing the vehicle right away and the sales and finance person weren't flexible at all. It was as if the deal was only for today and would be gone tomorrow. We met Abe (owner/manager) and I felt compelled to tell him about of our experiences we've had so far with other dealerships. He introduced us to Jonathan (salesperson) and told us once we've found and test drove, the cross-over that we wanted, he would get back with us during the purchasing (written) agreement. Jonathan was an "Outstanding" sales representative as he was very friendly and attentive to our needs and informative on the vehicles, we were looking at. Once we sat down with Jonathan, to discuss the price and payments, Abe came in and immediately had beaten the price we were given for a 2016 Hyundai Tuscon Limited, from Carlsbad. Thanks again for such great customer service!! More
Service was excellant, Nick, and Justin were great!!!! My experience with this dealership was great. My salesperson, Nick and the General Manager, Justin went out of their way to get me the deal I wanted. My experience with this dealership was great. My salesperson, Nick and the General Manager, Justin went out of their way to get me the deal I wanted. They made me feel very comfortable and like I mattered not just another sale for them. I would not hesitate to recommend this dealership to anyone looking to purchase a vehicle. If I ever want to upgrade I will be going to them. More
Rude Service This dealership is under new management and the service is unsatisfactory. They lied to me I asked for a specific salesman and he told me he was gone This dealership is under new management and the service is unsatisfactory. They lied to me I asked for a specific salesman and he told me he was gone and had gotten another job then switched it and said he was on vacation and left for two weeks. Then I asked for the manager and took the manager forever to come so I could get some help with a prior deal so I had to decide and walk directly to his office myself. The salesmen are rude they have people unknowlegeable and the service is terrible they lie about being able to do a deal and have you to come back with a money order and more things hat they need and after you have given them everything they asked for then tell you that they cannot do the deal and never even found you a bank to finance after you took time to get them the stuff they needed. They barely have many used cars there mostly new. The bathroom is filthy. More
Oil Change Great price on oil change for Genesis, Kevin worked with me to take advantage of a coupon I had that I received. Sounds simple but not always haha Great price on oil change for Genesis, Kevin worked with me to take advantage of a coupon I had that I received. Sounds simple but not always haha More
Friendly They are always so helpful and friendly when I come to get my car serviced. There's a worker there named Kevin, who is extra welcoming and it's always They are always so helpful and friendly when I come to get my car serviced. There's a worker there named Kevin, who is extra welcoming and it's always appreciated. More
Exceptional Service The customer service here at Escondido Hyundai is exceptional. This is one of few dealerships where when you come in you feel like family and not jus The customer service here at Escondido Hyundai is exceptional. This is one of few dealerships where when you come in you feel like family and not just another statistic. The staff really looks at for the best interest of the customer and from my personal experience I would not go anywhere else. More
Exceptional Service We are here on vacation for a week. I needed a oil change and they were able to get me in the day I called. Kevin was wonderful my car was done wit We are here on vacation for a week. I needed a oil change and they were able to get me in the day I called. Kevin was wonderful my car was done within a hour. The entire dealership was very friendly and courteous. The car was washed which was wonderful ,since we have been traveling for two weeks. More
Great Deals great customer service Customer service is the best here at Escondido Hyundai the deals are epic I wouldn't buy a used/new car anywhere else. In addition the parts departmen Customer service is the best here at Escondido Hyundai the deals are epic I wouldn't buy a used/new car anywhere else. In addition the parts department was able to service me rapidly with superior customer care and service. More
All around great experience The best dealership experience. Everyone working here is truly customer oriented and that made all the difference. I highly recommend this dealership The best dealership experience. Everyone working here is truly customer oriented and that made all the difference. I highly recommend this dealership if you're in the market for a Hyundai!! More