Hyundai Escondido
Escondido, CA
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Bad Finance Practice Failing to disclose that my promised interest rate could change after purchase felt dishonest and exemplified poor customer service in the name of get Failing to disclose that my promised interest rate could change after purchase felt dishonest and exemplified poor customer service in the name of getting a sale. More
Excellent Service Topped with a Bow!! As soon I knew what specifics of the Hyundai Accent I wanted, the sales manager, Mr. Abe Razick, found it at a Hyundai dealership in Yuma and had it b As soon I knew what specifics of the Hyundai Accent I wanted, the sales manager, Mr. Abe Razick, found it at a Hyundai dealership in Yuma and had it brought over to Escondido Hyundai. He got all of my paperwork set up for me and made sure everything would be 100% perfect when I came to pick up my new car. Mr. Steve Engle was the finance manager who made sure I understood all the paperwork before I signed and dated them. He took his time to explain which numbers should always match and what it means when they don't. Mr. Engle made me feel like I was in control of my finances and assured me that I could be confident in my decisions. He even explained the recommended service list and around what times/mileage I should take my car to have preventative maintenance done so I can get the best life and experiences out of my new Hyundai Accent. Ms. Amy Farjas was the sales consultant that also helped with my purchase. She answered every one of my questions, from the insurance to the eco button. On the day I arrived at the dealership, my beautiful car was topped with the biggest white bow and I knew it was mine automatically. Ms. Farjas stayed me the entire time and went through the manuals, the buttons and all the features along with any random worries I might've had. Even weeks after driving off the lot she's still checking on me, making sure everything is running smoothly and being amazing. More
Excellent service from beginning to end Walked in to the dealership thinking we were only going to look at a used car. My husband was curious about the new IONIQ. Gabriel was nice and patien Walked in to the dealership thinking we were only going to look at a used car. My husband was curious about the new IONIQ. Gabriel was nice and patient, answered all our questions and took the time to show us all the different models and the also the used car we originally went there to look at. We ended up getting the IONIQ. No pressure felt from Gabriel and Steve was very thorough came paperwork time. He also offered some great advice. Overall a great experience at this Hyundai dealership. More
Escondido Hyundai Walt and Mike Kwak were absolutely amazing! Mike took the time to tell me how to do everything and even helped me look for insurance- so happy I bough Walt and Mike Kwak were absolutely amazing! Mike took the time to tell me how to do everything and even helped me look for insurance- so happy I bought my first car from Hyundai! The sale manager also on site was great to work with. More
Excellence! Where do I start?!. From the moment I got here I was greeted at the door and the experience was great. I really had second thoughts about coming here Where do I start?!. From the moment I got here I was greeted at the door and the experience was great. I really had second thoughts about coming here since I only live a couple of blocks from National city mile of cars. The young man that helped me was Gabriel and he was kind and patient. This was my first new car and I'm so happy with it. The finance department was very thorough and clear about my options. Thank you everyone for getting me my new car!! Please forgive me for not mentioning everyone else that helped with this great day and experience. More
We will be back Bent over backwards to accommodate us, i was really impressed. We were out of town and had to fly back into Los Angelas, and they had Eric drive up to Bent over backwards to accommodate us, i was really impressed. We were out of town and had to fly back into Los Angelas, and they had Eric drive up to L.A.X. and pick us up and bring us back to our car that was being taken care of while we were out of town More
great experience No-pressure purchase and fair and competitive pricing. I worked with Erick and the dealership owner Abe. Both were knowledgeable and easy to work wi No-pressure purchase and fair and competitive pricing. I worked with Erick and the dealership owner Abe. Both were knowledgeable and easy to work with. I will recommend. More
Amazing Everyone we spoke with at Hyundai Escondido was extremely helpful and pleasant to deal with. The staff was very knowledgeable (even with a brand new v Everyone we spoke with at Hyundai Escondido was extremely helpful and pleasant to deal with. The staff was very knowledgeable (even with a brand new vehicle that just got released) and courteous. More
Awesome Amy was vey good and presented only facts. When it came to showing the numbers, she was not trying to hide any details. Very plesent and professional Amy was vey good and presented only facts. When it came to showing the numbers, she was not trying to hide any details. Very plesent and professional. More
Outstanding Value, People Think It's a Bentley Was looking for an inexpensive Hyundai when I saw the Genesis G80 Sport Turbo on the floor. Mike Kwak had already told me about Hyundai's 10 year 100, Was looking for an inexpensive Hyundai when I saw the Genesis G80 Sport Turbo on the floor. Mike Kwak had already told me about Hyundai's 10 year 100,000 mile power train warranty. I was liking Hyundai but I fell in love with the 2018 G80. Bentley baby - cushy, sleek, powerful, comfortable, what other dealers would charge an extra $20,000 for was standard on the sticker. Don't buy one. Right now my dealer is treating me like a god. I don't want competition. More