Hyundai Escondido
Escondido, CA
Filter Reviews by Keyword
By Type
Showing 398 reviews
Great experience! Gabriel Murguia was so patient and helpful to us in our purchases we made. I would recommend him to anyone looking to buy. Gabriel and Ignacio in Fi Gabriel Murguia was so patient and helpful to us in our purchases we made. I would recommend him to anyone looking to buy. Gabriel and Ignacio in Finance made this experience pleasant. More
Great Experience So happy I stopped at Escondido Hyundai and met Walt. He was so helpful in getting me a test drive in an Ionic and explaining all the features of this So happy I stopped at Escondido Hyundai and met Walt. He was so helpful in getting me a test drive in an Ionic and explaining all the features of this wonderful car and I fell in love. Alex was helpful in trying to get financing but was unable so paid cash. Steve great in suggesting the addition of Easy Care and finalizing the sale. I was also impressed by the Parts staff in helping me get the accessories I wanted. Great company, great car and I tell everyone about my experience. More
Great sales/financing Never felt uncomfortable at all with sales (Walt) at all. Even asked him to let me drive 3 vehicles before deciding on the right one. He was very acco Never felt uncomfortable at all with sales (Walt) at all. Even asked him to let me drive 3 vehicles before deciding on the right one. He was very accommodating, knowledgable, and professional the whole time. Hyundai is a great car maker and I hope to be a customer for a long time. The only downside to this specific dealership is that they are located in an old, worn out bank and the new car lot is up the road (sales has to drive you up there). They need to relocate to a better facility. More
Very Satisfied I worked with Gabriel and he was great and helped me make a great choice on a new Tucson and I am very pleased with the service and the car. The rea I worked with Gabriel and he was great and helped me make a great choice on a new Tucson and I am very pleased with the service and the car. The reason for the 4/5 rating is during the financing I was given the 3 year service package the gap insurance and not told about their cost. I don't think it was done intentionally, Steve and I were talking while signing a lot of papers. It would have been easy for him to over look it, or for me to not realize it if he did mention it. All that said I am not mad in the least. Both the care package and gap insurance I would have purchased knowing the cost. I was simply a little shocked when I realized going through the paperwork at home that I was charged for them when I thought they were included. Overall, a very good experience and will be looking to them when I am in the market for a new vehicle. More
Great Service It was great service. I would recommend this place to family and friends in the future. It was a easy smooth process purchasing the vehicle. The custo It was great service. I would recommend this place to family and friends in the future. It was a easy smooth process purchasing the vehicle. The customer service has also been great when I have had issues that have come up since the day I bought it. The staff is very fast and professional at getting back to you. More
DO NOT BUY CAR FROM HERE...THEY WILL HARRASS YOU FOREVER I bought a new 2013 Hyundai Elantra Coupe from this dealership. I still have it, bought and paid for. Love the little piece of tin. However, my comp I bought a new 2013 Hyundai Elantra Coupe from this dealership. I still have it, bought and paid for. Love the little piece of tin. However, my complaint is the constant harassment from the dealership via phone calls, text and emails that they want to buy back my car, sell me another at some incredible interest rate. I work nights and don't want to be awake in the day with this kind of nonsense phone calls/and or texts. I leave my phone on because I have elderly parents that I always worry about and I need to hear the phone in case they call. I have emailed and texted politely three separate occasions asking for all contact to stop. They don't listen. I have emailed Alex Fathi, Lindsay Pandorf and do not recall the other. I am angry over this, the lack of respect they have for customers simple request. If I wanted a car or to sell them mine I know how to contact them. Due to their constant disregard for respect of no harassment I would highly suggest to anyone not buying a car from this location. I bought the car in 2013! Stop contacting me Escondido Hyundai! More
Terrific experience, great people too! First person I met upon arrival was Razwana. She greeted me with a smile and an offer to help me see and test drive the vehicle I was interested in. S First person I met upon arrival was Razwana. She greeted me with a smile and an offer to help me see and test drive the vehicle I was interested in. She was very knowledgeable and pleasant to work with. I wanted a particular exterior color and particular interior color that wasn't available at their location. Razwana and her boss Abe went out of their way to find my desired vehicle and secure it from another dealership. Razwana and one of her colleagues drove up to Orange County on a Sunday afternoon to bring my new car to their location. Monday morning I came in and finalized the deal while they prepped the car for delivery. The process was very smooth and quick. Everyone I dealt with was pleasant, knowledgeable and concerned with my total satisfaction from start to finish. My new car is awesome! I'm very impressed with the quality and finish of the car. It drives great too. Charlie San Marcos, CA More
great experience just bought a Hyundai Elantra at Escondido Dealership. The esxperience was very good, they delivered on all they promissed. Negociation was very fair just bought a Hyundai Elantra at Escondido Dealership. The esxperience was very good, they delivered on all they promissed. Negociation was very fair and with minimal back and forth. definetely recomend it. More
Just what I wanted Helped me pick out the perfect car. This was my first car purchase and all I knew was that I wanted a popular package. We kept in contact up until I c Helped me pick out the perfect car. This was my first car purchase and all I knew was that I wanted a popular package. We kept in contact up until I came in to buy the car. I test drive the car and instantly fell in love. Would recommend for a great deal. More
for first time was very good Gabriel was very nice guy friendly his working hard for My car taking long time for him to find what exactly i want very helpful thanks gabriel . Gabriel was very nice guy friendly his working hard for My car taking long time for him to find what exactly i want very helpful thanks gabriel . More