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Hyundai Escondido

Escondido, CA

4.4
398 Reviews

233 Lincoln Parkway

Escondido, CA

92026

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Showing 398 reviews

November 08, 2017

Bomb.com The two salesmen that I dealt with were very professional and funny. Made my experience at the dealership definitely worth remembering and talking abo More

by kiaragperez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Montejano, Steven Serrano
Nov 13, 2017 -

Hyundai Escondido responded

Awesome compliments, we're really grateful to have them on our team. Thanks so much for taking the time to share this with us, we really appreciate it. Have a great rest of your day and we look forward to seeing you again whenever you may need us.

November 02, 2017

Great Hyundai vehicle and dealership Great reputable dealer-Check the vehicle on computer before purchasing. Salesperson (Sal) was very friendly, knowledgeable and was interested to see More

by lampiac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal Velez, Gabriel Murguia, Steve Engle, Robert Montejano
Nov 02, 2017 -

Hyundai Escondido responded

Thank you for your wonderful five-star feedback and taking the time to share it with us. We appreciate your recommendation and are please do not hesitate to give us a call whenever we can be of assistance to you again!

October 27, 2017

Great dealership with great employees Excellent. Best new car purchase experience of my life. I'll go back to Escondido Hyundai and Nick in a year or so for a new car, maybe an Ioniq, to r More

by LikeTuscon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Cucinella
Oct 31, 2017 -

Hyundai Escondido responded

Great! We can't wait to have you back! Thank you for choosing and trusting us here at Escondido Hyundai, we appreciate your loyalty to us as your local trusted dealer. Thanks again!

October 11, 2017

Excellent Customer Service Sal & the team we’re AMAZING at helping me get my brand new vehicle... very kind people... This dealership is made of real teamwork! THANK YOU! More

by rocknroliviarocks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike, Steve... mainly dealt with Sal!, Sal Velez
Oct 11, 2017 -

Hyundai Escondido responded

What awesome compliments. Thanks so much for the kind words, we're very glad to hear that our team is doing a good job. We hope to continue to be your local trusted dealership for all of your future needs.

October 09, 2017

Never coming back I am 7 months pregnant in Vista CA when the average temp in October is 80+ degrees and my AC is leaking inside my car. I took my car to Hector the ser More

by stephanieullman215
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Hector Navarrete
Oct 12, 2017 -

Hyundai Escondido responded

Hi there Stephanie, after speaking with the advisors it seems as though they attempted to make things right with you by not charging you for the cost of your repair. In addition, the team made extra effort to go out of their way to shuttle you to and from work while making special effort to get your car serviced as quickly as possible. We hope that these efforts have eased any previous inconveniences that we may have caused you.

Oct 12, 2017 -

stephanieullman215 responded

I suggest if you spoke with your service team that you would be aware that I am currently working with John on resolving my issues. Your response is a joke, did you even read what I had to say? Do you even take any of this stuff seriously? I'm SO glad you were able to get me to work in a shuttle and comp repairs that YOUR company should have taken care of in the first place. Can't believe you are trying to show the public what "favors" you did me. If your service team would have done what they claim they have done on every single one of my invoices for my routine oil changes this probably wouldn't be an issue. It states all fluids, HOSES, pumps, ect are checked each time and good to go. If this was actually checked every single time, they probably would have caught the fact that my AC hose line was clogged. Please make sure you know what you are talking about and speak with your entire team before responding to me. John is the only one at this company that seems to know what he is doing.

Oct 16, 2017 -

Hyundai Escondido responded

We do take it very seriously. We apologize on behalf of any misinformation, as it seems that our service advisor that we were in contact with may have not had all of the information. We're sorry for the miscommunication and are happy to hear that John is taking care of you.

Oct 19, 2017 -

stephanieullman215 responded

I returned to this dealership after John called me to discuss my previous review and experience. John went above and beyond to make sure I was taken care of. He promised to make sure my car was inspected properly, cleaned inside and out, and even went as far as filling my gas tank. When I showed up today John was not available right away. Jose is the one who checked me, he was extremely nice. I ended up waiting at the dealership today since I took the day off from work. I was in the customer lounge and worked from my laptop on their guest WiFi. After working for a little while John went out of his way to come approach me when he was available. He sat down and talked with me and let me know exactly what they were doing on my car today and that everything would be taken care of. I am extremely greatful for John and Jose’s kindness today, I would definitely recommend this dealership. Thank you so much!

October 03, 2017

Friendly Customer Service! I was in need of a car and knew I couldn't afford a new one. I came to Escondido Hyundai and met John Winchester, one of the salesmen. He showed me More

by Marlene
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Winchester, Robert Montejano
Oct 05, 2017 -

Hyundai Escondido responded

We are truly appreciative of your recommendations and continued support. Thank you for the wonderful compliments and five-stars. We are very happy to receive your kind words and we look forward to your next visit.

September 28, 2017

Good experience I was able to get the Labor Day discount and trade in my vehicle. Mike worked with me to get the deal done in time to still qualify for the discount i More

by dpstewart
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Kwak
Oct 03, 2017 -

Hyundai Escondido responded

We're so glad to hear about your last experience with us and that you were fully satisfied with your visit. Thank you so much for taking the time to share with us. We look forward to being here when you need us next.

September 28, 2017

Exceptional service We've leased a new car every other year for the last 8 years. This lease signing was the easiest, quickest and cheapest one yet. The whole process f More

by krisi_2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Cucinella, Steve Engle
Oct 03, 2017 -

Hyundai Escondido responded

Awesome, we're really happy to hear that our team took good care of you. Thanks for taking the time to share, we really appreciate getting feedback from our customers. Thanks again and we look forward to being here when you need us next!

September 26, 2017

excellent! I had great time with mike in Escondido Hyundai. He was so nice and kind and fully satisfied me. I'm going to recommend him and Escondido Hyundai to More

by christ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Kwak
Sep 27, 2017 -

Hyundai Escondido responded

We're really happy to hear that you are happy with your new car as well as the customer service provided by Mike. Thanks for taking the time to share, we really appreciate getting feedback from our customers. Thanks again and we look forward to being here when you need us next!

September 26, 2017

Very Good This dealer gave me a new experience. Saleman Mike Kwak was very straightforward and professional. And good service, good price, I recommends escondid More

by Jayyu6892
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Kwak
Sep 27, 2017 -

Hyundai Escondido responded

Thanks for the five-star review! We're glad to hear about the great job Mike did. We appreciate your time taken to share and look forward to continuing to be your trusted dealership for all of your future needs.

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