Hyundai Carson

Very friendly and helpful staff. I spent a few hours with them and felt like I was among friends. Even people walking by smiled, acknowledged my presence and made me feel at home. Th I spent a few hours with them and felt like I was among friends. Even people walking by smiled, acknowledged my presence and made me feel at home. Then at the end of it, I drove off with a great car at a great price. More

1 Star — Do Not Bring Your Car Here I rarely leave reviews, but this experience was bad enough that I felt obligated to warn others. Hyundai Carson held my vehicle for over a week without a single reviews, but this experience was bad enough that I felt obligated to warn others. Hyundai Carson held my vehicle for over a week without a single proactive update. I called daily — sometimes multiple times — and was either ignored or told someone would call me back. No one ever did. I eventually had to borrow my wife’s car and show up unannounced just to get a straight answer from Daniel, the service manager. That should never be necessary. The dealership promised to wash my car. They didn’t. I was charged over $700 with no acknowledgment of the terrible experience and no genuine effort to make it right. What concerned me most was the integrity of the service recommendations. Several items on the estimate involved work I had already done less than a year ago. The technician’s own video contradicted the written recommendations — which raises serious questions about whether I was being pushed toward repairs I didn’t need. After all of this, I received a text asking me to give a perfect 10/10 rating. If you’re researching dealerships for service or a purchase, keep looking. You deserve clear communication, honest recommendations, and basic respect as a customer. I experienced none of that here. I will not be returning. More

Norman was great. They were able to get us exactly what we wanted within our price range. They were able to get us exactly what we wanted within our price range. More

I had an amazing and truly professional experience from start to finish. Michael was an outstanding car salesman—knowledgeable, patient, and incredibly respectful. He took the time to explain every detail, start to finish. Michael was an outstanding car salesman—knowledgeable, patient, and incredibly respectful. He took the time to explain every detail, answered all my questions honestly, and made the entire process smooth and stress-free. I never felt pressured, only supported. I highly recommend working with Michael Johnston if you want excellent service and a great car-buying experience. More

I didnt think I could drive out of there but Michael Johnston made it happen. If I could refer anyone I would refer you to him . He was a very great help ! If you looking to drive out of there the same Johnston made it happen. If I could refer anyone I would refer you to him . He was a very great help ! If you looking to drive out of there the same xxxx Michael Johnston is the sales guy to see you won't be disappointed I promise! More

Everyone was very helpful and pleasant, my salesman Juan was very knowledgeable about the particular car I was purchading was very knowledgeable about the particular car I was purchading More

Great customer service Oscar and chemo and Cedrick are great people whenever you guys go ask for them real MVP. great people whenever you guys go ask for them real MVP. More

Went here with my husband to get a car for my son so he can go to school. They sold us a Nissan Rogue, but we had to wait to pick it up because there was an issue getting it started, which they said they w can go to school. They sold us a Nissan Rogue, but we had to wait to pick it up because there was an issue getting it started, which they said they were going to fix and also the radio was not working. We came back and picked the car up and they had changed the battery. Less than 2 weeks later the car started having a starting issues and not recognizing the key. My son drove the car to the lot and cut it off and we have not been able to get it started since. They gave him a loaner and told him they would be fixing the car. After a week went by l, we called and they said they could not fix it and they would be sending the car to Nissan to get it fixed. We called to check after a couple of weeks and said Nissan was looking at it. A week later they contacted my husband to have my son come and bring the loaner car back and switch to another one, because someone wanted to look at it for purchase. When he got there they just took the loaner car and did not give e him another one. Then to make matters worse, he seen that the car we bought was in the exact same spot that he left it in. They had not sent it to Nissan as they stated. They had done nothing! My husband was very upset and was told that we could exchange the car, but we would only get the trade in value! Jose and the dealership knew this car had a problem and they have not offered us any assistance. This is borderline fraud. We have to have it towed to Nissan and pay to have them diagnos the issue and then pay to fix it! They have given us nothing but the run around. I am contacting the states Attorney Generals office to see all possible remedies because what this place has done can not be legal. And now Jose does not work there anymore. I wonder why that is. More

Needed a car fast, Rodel helped me getting a car that fit my needs/comfort. Rodel was patient with me and listened to get me with brand new car. Thanks my needs/comfort. Rodel was patient with me and listened to get me with brand new car. Thanks More