Hyman Brothers Automobiles West Broad
Richmond, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 400 reviews
I love the people that work at Hyman they are very nice however ym car reaked of smoke when I test drove it and when I was told it was "detailed' beofre I bought it, it still smelled horrible. I have taken however ym car reaked of smoke when I test drove it and when I was told it was "detailed' beofre I bought it, it still smelled horrible. I have taken i into my own hands to fix it, on tope of that some other parts of the car were not very clean but all in all the experience was very nice and I would go back. More
From the first phone call to the closing of the deal on the Chevrolet Colorado Z71, Amon and Andrew at Hyman Bros. exceeded our expectations! From being out of the area, and only viewing the pictures of t the Chevrolet Colorado Z71, Amon and Andrew at Hyman Bros. exceeded our expectations! From being out of the area, and only viewing the pictures of the truck online and talking over the phone-it was everything they said it was and then some. We were treated very professionally and liked how they worked with us since it wasn't till Saturday that we were able to make it down to personally check out the vehicle in person. Their friendliness and appreciation towards the buyer were superior. We definitely were not disappointed in any way. For anyone out there looking to buy a quality used vehicle, please be sure and check out Hyman Bros. in Richmond, VA. Again, thank you from a very satisfied customer thus far! Joe and Roxanne More
Let me now say that my original review was done in haste. The dealership came thru and took care of my problem in a first class manor and fashion. They do strive to take care of their customers. Hats off for The dealership came thru and took care of my problem in a first class manor and fashion. They do strive to take care of their customers. Hats off for the help and understanding. More
This has been the best car-buying experience I've ever had, and I've bought a lot of cars. Every member of the Hyman Bros. Broad Street staff was friendly and knowledgeable. Our sales consultant wa ever had, and I've bought a lot of cars. Every member of the Hyman Bros. Broad Street staff was friendly and knowledgeable. Our sales consultant was extremely helpful, but not pushy. He knew the inventory well, and was able to direct me to numerous vehicles that met my shopping criteria. I pre-qualified on-line, and the finance manager had prepared several financing options by the time I arrived. He had aggressively shopped around to get me the best financing rate. Overall - very positive experience, and I will recommend Hyman Brothers to anyone in the market to buy an automobile. More
I was given a very good price for a car I was selling to Hyman. They offered me more than CAR-MAX. I choosed a used car from Hyman that was priced fair , and was in excellent condition inside and out. Hyman. They offered me more than CAR-MAX. I choosed a used car from Hyman that was priced fair , and was in excellent condition inside and out. More
I purshaced a car from Steve in late January,2013 nice car, Steve was Great, very helpful through out the whole experience. Price was fair, had the car shipped to me, and thats where the problem was, the car, Steve was Great, very helpful through out the whole experience. Price was fair, had the car shipped to me, and thats where the problem was, the shipping, they really need too screen the people they give your car too, my car arrived with numerous ploblems, after it finally got here. extra miles, damaged windshield, damaged wheel, damaged paint. Steve was as helpful as he could be, but it seemed the dealership didn't care about the problems. I would still recommend this dealer, just don't let them set up shipping............... More
By far the best expierience I have ever had at a car dealership. Easy and very real. I will reccomend Amon to everyone I know that are interested in purchasing new or used vehicles. dealership. Easy and very real. I will reccomend Amon to everyone I know that are interested in purchasing new or used vehicles. More
We purchased a used Chevrolet Colorado for my son at Hyman's on West Broad Street. We are so excited about our truck! Our sales consultant, Amon was top notch!! I was impressed with his knowledge, ded Hyman's on West Broad Street. We are so excited about our truck! Our sales consultant, Amon was top notch!! I was impressed with his knowledge, dedication and hard work to assist us with our deal. He continued to stay in touch with us throughout the process and we look forward to working with him for years to come. This is a top notch dealership. I felt like they were honest and helpful throughout the process. Haywood Hyman was also terrific and I enjoyed speaking with him. I gave a rating of 4 overall due to the financing that was offered to us. With strong credit, we expected a good rate from the start. The rate offered to us was not acceptable, so we made a few calls and had a rate 2% lower within 10 minutes. When we called the dealership back, the rate offered to us initially was lowered by 2% points. However, they failed to match the rate we received. The financing should be more in line with what other banks are offering - so their customers do not have to shop for better rates. I was not impressed with the finance department. As a result of the rate shopping, the process was delayed some. Overall, however, we had a terrific experience. We look forward to future purchases at Hyman with our favorite salesperson, Amon. He connected with us and my son. We appreciate all of the time he put into deal and making sure everything was processed smoothly. I appreciate the friendliness of the team - including both Haywood and Amon. Thanks again for everything! More
Amon at Hyman Bros is by far the most helpful, professional, and nice customer service oriented individual that I have ever encountered! He was friendly and was ready to answer any question. Most professional, and nice customer service oriented individual that I have ever encountered! He was friendly and was ready to answer any question. Most importantly he was always willing to go above and beyond to make sure our needs were met! I am extremely satisfied with my experience and will definately recommend to others! More
This was the first time I have purchased a vehicle through Hyman Brothers. My experience was great, and I will highly recommend them to friends and family. Hampton and Andrew were very friendly and pr through Hyman Brothers. My experience was great, and I will highly recommend them to friends and family. Hampton and Andrew were very friendly and professional and made the entire experience smooth and easy. I love my new car!! Thank you!!! :) More