Hyman Brothers Automobiles West Broad
Richmond, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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My fiance and I have worked with Amon before, and had a great experience. He had followed up multiple times, knowing that I was looking into getting a mid-size SUV in the near future. After a lot of disc great experience. He had followed up multiple times, knowing that I was looking into getting a mid-size SUV in the near future. After a lot of discussion and searching on the website, we determined that we would like to purchase new, a Mazda. Amon was great in helping to coordinate everything, since we still wanted to work with him on the purchase. He was more than willing to go above and beyond to make the transaction smooth and quick. I was not sure how the process would work buying a new car through the used dealership, but he made the process seamless, and I never knew the difference, or whether or not there were additional steps in place. He's a great asset to Hyman, and is absolutely the reason we wanted to work with Hyman again, and hope to in the future as well! More
I went in looking for my midlife crises car. I didn't need a car I wanted a dream. It took 2 visits and several texts to my son but Steve helped me along the way. We found the car that met my ex didn't need a car I wanted a dream. It took 2 visits and several texts to my son but Steve helped me along the way. We found the car that met my expectations and was reasonably priced. The staff was very helpful and friendly and I want to thank them for helping me make a dream come true. There was no pressure, only a willingness to help. The car chose us and Hyman Bros was there to help. Thanks again. More
I received nothing but superior service from the Hyman Bros. company from the very second I was first called about my online inquiry for a BMW I found easily on the website to the second I was driving my Bros. company from the very second I was first called about my online inquiry for a BMW I found easily on the website to the second I was driving my purchased vehicle off the lot! I had the pleasure of dealing with Rick (sales), Bob (financing), meeting Lisa (service) and they all did everything they could to make my car purchasing experience beyond phenomenal, and even after driving my car off the lot I still know they are there if I have questions about anything. The next day I had to pick up the vehicle I originally drove up to the dealership and drive it back, then grab a ride back up to the dealership, and get back into my purchased vehicle. Upon arrival I noticed Rick was tightening my 30 day tags because one was about to fall off since the screws were just a tad to small to hold the tag in place (on point, he must have seen the loose tag from the showroom, it's on there good!). I've also had to call because I had a few questions about specific details on the vehicle and I have received quick and accurate responses. I don't have any suggestions for improvement, I now happen to be an extreme raving fan of this company, and my family, friends, and myself will absolutely be purchasing vehicles from Hyman Bros. in the future because I don't see the need in having to go anywhere else. Thank you Rick, Bob, and Lisa for a painless, quick, and amazing experience...if I could go back in time I would not have purchased previous vehicles from anyone else. Oh and I am curious how a Thank You Card was already in my mailbox the next time I checked it after visiting the dealership (Rick you must've sent that the day of, awesome). Thank you so much for an outstanding experience! - Brad More
My husband and I visit the dealership after hours to check on a FJ Cruiser we were comparing to another dealership?Unaware one of the salesman was there, he introduced himself as Amon and invited us to check on a FJ Cruiser we were comparing to another dealership?Unaware one of the salesman was there, he introduced himself as Amon and invited us to comeback for a test drive. Upon arrival we were greeted by a friendly staff and Amon ready for the test drive. He was very informative, energetic and understanding. We bought the vehicle ant the whole process went fast and smooth. More
We were in the market for a new car and came to Hyman Bros after having a very bad experience at a different dealership. We walked in the door and we were immediately put at ease. Actually we felt like w Bros after having a very bad experience at a different dealership. We walked in the door and we were immediately put at ease. Actually we felt like we were visiting old and dear friends. We had a fabulous experience, found a wonderful car, and got a fantastic price on our new car. Would we recommend this dealer and Amon in particular - Yes, Yes and Yes again!! I don't want to forget Amon, he was outstanding in many different areas. Amon at all times explained the process and provided various purchase options to us in making our final vehicle choice. Amon is truly a "rising star" in the automobile salesmanship industry!!! Looking for a new car? Come to Hyman Bros FIRST - you won't walk away disappointed...you will drive away happy!! More
My wife and I called Hyman Bros. to make sure the 2009 Ford Edge that we saw on the website was still for sale. Steven Sommers (our salesman) told us it was and we could come look at it. When we arrive Ford Edge that we saw on the website was still for sale. Steven Sommers (our salesman) told us it was and we could come look at it. When we arrived Steve had brought the Edge up to the front so we didn't have to walk around the lot looking for it. It turned out that Steve was the person that had taken pictures of the Edge for the website and we let him know that he did a great job showing all the details of the Edge so we didn't get to Hyman Bros. and find out that it didn't have a option that we were looking for. He did a great job telling us the details of where the Edge came from and a few things that couldn't be seen on the website. We decided to take the car for a test drive and it ran perfectly. Wanting to "Sleep on it" he let us know that we could apply for a loan online at their website and if we needed anything else just call him. That night we decided to buy the 2009 Ford Edge so we applied online and thought we would call him the next morning when he got to work at 9am. Well at 8.55am he called to let us know that he got all the paperwork and wanted to know what time we wanted to come pick up our new Edge. I was trading in a car so he said just bring the title and they would take care of everything when we got there. We arrived at 3:30pm the Edge was up front cleaned and polished with a full tank of gas ready to go. It only took 30 min for them to appraise my car ( I got the price I wanted) and do all the loan paperwork and we were done. Everyone at the dealership was very nice and it made this car buying experience the best one I have ever had (and I have had over 25 in my lifetime). I recommend Hyman Bros. to everyone. More
I spent over a year trying to look for a replacement for my 99 Jeep Wrangler. Fuel costs have risen and I had over 180k miles on it. My soft was in bad shape but my engine was fine but I thought after 15 ye my 99 Jeep Wrangler. Fuel costs have risen and I had over 180k miles on it. My soft was in bad shape but my engine was fine but I thought after 15 years of driving the Jeep that it was time to move on. Sad to say, I love my Jeep and I will miss ole "Bessy". So when I searched the internet, I knew I couldn't afford a new Camaro. So my next desired vehicle was an Eclipse. I always loved them! Nice look, sporty ride and pretty decent on fuel. At least better than my Jeep. I saw so many deals on the internet from Autotrader to cars.com. But when I saw the Eclipse I wanted, I saw it on Hyman Brothers' website! OMG she is a beauty and well taken care of! I had bad credit and a low down payment. And didn't think most dealers would work with me. Well, Hyman Brothers did! I couldn't believe it! Rick called me back and said he got the payments down to why I need them. So I had to travel out of state to get this vehicle and trade in my "Bessie". They gave me a great deal for my Jeep! This was a deal I couldn't turn down. I get to Richmond, and guess what? I am lost!!! It's 8 pm and I am middle of nowhere just right outside of Richmond. I ran out of gas and it was dark and cold. I called Rick Bradley (Sales consultant) and Andrew Slater (finance). They were like "where ya at? you know we close at 6 pm on Saturdays!" I'm lost, the road signs are so difficult to read! What a mess! I was having a bad night! So figuring I was Sh$t out of luck, I sat in my Jeep...alone...and lost. So these guys are like mad men!!! They were crazy...they called me up and said "Andy, we gonna find you and get you to our dealership one way or another!" Boy were they mad! They spent over 12 hours working and I kept them longer than I should. But these guys grinned and beared it! Rick got where I was at with not one gallon but 2 gallons of gas! Got me going and I followed him to the dealership! Rick is an older gentleman. He is classy and very professional. You can tell he wanted my business. He helped me tremendously throughout the process. From the first email/first phone call, he was there! He encouraged me and helped me through this mess. I got to the dealership and it was like the pictures I seen on the internet. West Broad Street. Really nice and classy car joint! And then I saw my Eclipse! What a beaut!~ She was so pretty and the pictures on the website did no justice. You got to be there to witness it the pure size and elegance of this car! I met Andrew the finance guy. A big, brawny New Yorker with an Italian accent. Wow! He sounded like a mobster on the phone! He was professional and very helpful! The big thing about him was that he made me feel like I was good friend. He explained in detail about my contract and things I needed to do! He made me feel welcome even though I made him and Rick wait for me. I am thoroughly impressed with Hymans Brothers. This is my first time buying a car in almost 15 years. I never thought I could get the car I want or get a good trade in deal like I did. Well Hymans my dream come true!!! Thanks Rick and Andrew! You guys are really friendly and really wanted to help me! I appreciate for all you did that night. You guys are the best in Virginia!!!! I would definitely recommend you guys! I hope to see you guys when I come in for an oil change. Thanks again!!! More
This is the second vehicle we have purchased from Amon this year. The first was a personal vehicle for one of my sons. That experience and quality of vehicle were what caused us to begin our search for a this year. The first was a personal vehicle for one of my sons. That experience and quality of vehicle were what caused us to begin our search for a replacement vehicle for our company at Hyman Bros. Amon was again most helpful and courteous in making the process smooth and worry free. He knew the details we would look for from our first experience and did not fail to deliver on the second. Gracious, courteous, energetic, and professional are terms that I would use to describe my experience. More
Great sales experience from start to finish from finance to drive home in no time anybody looking to buy a vehical look no futher visit them they will make it work trust me im a very happy happy customer an to drive home in no time anybody looking to buy a vehical look no futher visit them they will make it work trust me im a very happy happy customer and you will be to thanks everyone at Hyman on West Broad St More
Amon Hamad was very polite and most accommodating, since I did travel from Ocean Isle Beach, NC. The entire staff was knowledgeable about the autos and also the financing. I did travel from Ocean Isle Beach, NC. The entire staff was knowledgeable about the autos and also the financing. More