Hyman Brothers Automobiles West Broad
Richmond, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Bad Sales Experience My wife and I came to the Dealership on Broad Street on 3-31-14 - for a scheduled appointment to look at a 2009 VW Convertible. The car was overprice My wife and I came to the Dealership on Broad Street on 3-31-14 - for a scheduled appointment to look at a 2009 VW Convertible. The car was overpriced. The NADA High Retail was $16,000 and the No Haggle Hyman Bros. Price was $17,500. I did discuss the price with the salesman, and told him that a new 2014 was selling for $23,000 up the street. The salesman told me he didn't price the vehicles, and the price was what it was. That being said, we liked the car, it was everything we wanted, low miles - 28K - and we were willing to pay a little more for it. Where we became very disillusioned was when we were only offered $15,000 for our Trade, a 2010 Honda CRV - EX Model - AWD - with 56K Miles. When I asked the salesman to look up the value of our vehicle on Kelly, he told me the retail value was between $21,000 and $22,000. Now my wife and I started to feel that we were not only over paying for the vehicle we were buying, we were now being taken on the vehicle we were trading. When we questioned the appraisal, the sales manager came back with $16,500 for our trade. We left the dealership telling the salesman and manager that we would think about it. I needed to get $17,000 for our trade to make the deal work. When I called the next day and spoke to the salesman, he told me their offer was not negotiable. What A Shame... Every Deal Is Negotiable... Hyman Bros would have made money selling the VW and they would have made money on selling our Honda on their lot. Based on my experience I would never recommend this dealership to anyone that I know. My wife and I left with the feeling that it's all about thier profit, and the customer is an after thought. More
First of all, they recognized who I was by looking at my out of state tags, and connecting the dots.. They gave me a warm welcome, a cold bottle of water and Amon happily introduced himself.. He comes off, out of state tags, and connecting the dots.. They gave me a warm welcome, a cold bottle of water and Amon happily introduced himself.. He comes off, extremely warm and positive!! He was very patient and informative!! Everything went smooth with financing also! My overall experience at Hyman Bro. was exceptional!! Would highly recommend!!!!!!!! More
Rick Bradley is a awesome salesman. He answered all my question was courteous and friendly, Rick went above and beyond when it come to showing me a cars I am very happy that he was my sales consultant. question was courteous and friendly, Rick went above and beyond when it come to showing me a cars I am very happy that he was my sales consultant. Willie P More
From the day I saw 2011 CTSV online til the day it was deliveried to my home it was a great experience. Montie my salesmen was on top of everything and if I had question he had the answer or get back to m deliveried to my home it was a great experience. Montie my salesmen was on top of everything and if I had question he had the answer or get back to me ASAP with a answer. I live in Fl and brought this car from only pictures from the ad. When my car arrived in ONLY a day and half which was outstanding. This 2011 CTSV was in showroom condition. This is my 3rd online experience buying a car and this by far was the very best experience right down to buying my trade inns which were very fair prices.Hyman Brothers is professional Organization and recommend them. Again thank you! More
Our deepest gratitude and thanks for the wonderful treatment we received purchasing our beautiful 2008 Lexus ES350. All of you went out of your way to take care of us and treat us with kindness. We treatment we received purchasing our beautiful 2008 Lexus ES350. All of you went out of your way to take care of us and treat us with kindness. We will recommend you to anyone wanting to buy a great used car! We had issues, but they were resolved promptly and to our total satisfaction. More
Rick and Am on were fantastic. They both knew their cars and were able to answer any questions about the car. This was by far the best car buying experience we have ever had. Within 2 and a half hours aft and were able to answer any questions about the car. This was by far the best car buying experience we have ever had. Within 2 and a half hours after we arrived we were driving out in our new car. Many thanks to Rick and Am on for this great buying experience. More
The reason i gave such a high rating was because i truly had a great experience at the deanship and especially with my salesman Amon. There is a great selection of cars all of which were clean and what is t had a great experience at the deanship and especially with my salesman Amon. There is a great selection of cars all of which were clean and what is to be expected at a dealership. I was not forced or hassled at all we found the car together and i was walked through the process in a polite easy to understand manner, this being the first car i purchased that was important to me. They found financing for me and got me a great rate. When its time for my next car i will surely start here. thanks again guys. More
Amon was terrific! He showed us the vehicle that we saw on line, answered all of our questions and concerns. He was easy to deal with, no pressure to purchase the vehicle. Haywood Hyman addressed our conce on line, answered all of our questions and concerns. He was easy to deal with, no pressure to purchase the vehicle. Haywood Hyman addressed our concerns about a few things with the vehicle, he said he would get it taken care of and he did. Overall, a very satisfying experience. More
i have been to several dealership searching for a car but only hyman brothers had my answer. They have nice quality stylish slightly used car s and friendly people as well. Amon is very professional but only hyman brothers had my answer. They have nice quality stylish slightly used car s and friendly people as well. Amon is very professional salesman and was very helpful each step i went through until i got my dream car! Mr. Corey is also very experience in Finances and will tell you straight forward what you need, and what you need to do to drive that nice car home! Overall i feel this dealership deserve five star. Great place, clean magnificent dealership. Visit this dealership for yourself and you wont regret. i'm proud owner of a nice bimmer! More
We found an add for a Subaru Baja on-line, the car was located at Hyman Bros. on West Broad. After contacting Amon, we were given all of the information necessary to evaluate the car before we arrived. Am located at Hyman Bros. on West Broad. After contacting Amon, we were given all of the information necessary to evaluate the car before we arrived. Amon had everything ready and waiting for us when we arrived, all we had to do was see the car and test drive it. This was the easiest purchase of a vehicle we have ever expereinced. All of the paper work was completed by the financial department, the car had just been washed and cleaned. The only thing we had to do was decide if that was the vehicle we wanted. For a used car it was in great condition, very clean and we are very happy with our purchase. The price was fair, Hyman Bros. stood by what they quoted on the phone. An exceptional, honest, friendly dealership, everyone worked together to make the purchase and sale of our trade in vehicle as smooth and easy as possible. Thanks Amon. More