Hyman Brothers Automobiles West Broad

Hassle-free experience Great customer experience from time I entered dealership until the time I left. Dre Thomas was a joy to work with. Easy F&I process with no pressure Great customer experience from time I entered dealership until the time I left. Dre Thomas was a joy to work with. Easy F&I process with no pressure to buy extra warranties. Got a respectable trade-in allowance for my old vehicle. I encourage you to try them! More

T Short/Rapidan Bought 2 Optima, called about 3rd. Would not even call me back or help over the phone. Also will not return my extended warrenty after trading in 2nd Bought 2 Optima, called about 3rd. Would not even call me back or help over the phone. Also will not return my extended warrenty after trading in 2nd optima several hundred dollars. At least 18.calls, spoke to manager twice. Called BBB to file a complaint More

Amazing out of the blue experience I was casually looking for a car on Facebook marketplace and I ran across a car I orginally wanted and got approved quick, but I found a newer one for I was casually looking for a car on Facebook marketplace and I ran across a car I orginally wanted and got approved quick, but I found a newer one for a few more grand. They were able to get me a lower payment and a better car the next day after thinking it over it. I would buy from again. More

Great Sales Consultant and Staff I had the BEST experience with Hyman Bros from the moment I walked in. My sales consultant Dre Thomas really took his time and assured me that the car I had the BEST experience with Hyman Bros from the moment I walked in. My sales consultant Dre Thomas really took his time and assured me that the car I came to look at was not only in prime condition but they could work out the deal I wanted. I have brought from Hyman before and NEVER has an experience short of EXCELLECE. I would recommend this dealership to anyone in need of a vehicle. More

Awesome Customer Service RC and and the Hyman Bros. team are terrific. No haggle pricing and premium service. We needed a well maintained used van with low miles and a tow p RC and and the Hyman Bros. team are terrific. No haggle pricing and premium service. We needed a well maintained used van with low miles and a tow package. Hyman’s had the van and threw in the towing package. The van was immaculate and well under Kelley Blue Book. When the trailer service company installed the incorrect package, Hymans let us take to our own trailer service company and paid the $500 bill immediately. You cannot match these guys on quality used cars. Look for RC, he will treat you great! More

Outstanding Experience DeAndre Thomas totally restored my faith in buying a truck from a dealer. His straight forward honesty and knowledge, coupled with a sincere desire t DeAndre Thomas totally restored my faith in buying a truck from a dealer. His straight forward honesty and knowledge, coupled with a sincere desire to meet my needs far exceeded my expectations. I would gladly send friends and family to see him first when looking to buy a car or truck. Great job Dre, keep up the good work! James P. More

Great Experience Purchased Site Unseen This was the first time I ever purchased a used car. I had so many questions and fears about the purchase. I did not lay eyes on the car until it wa This was the first time I ever purchased a used car. I had so many questions and fears about the purchase. I did not lay eyes on the car until it was delivered to driveway in Georgia. Deneise Hawkins/fiance dept. and Leon Jones/sales person answered all of my questions/concerns immediately. Deneise even obtained a better fiance rate than my credit union. The car was absolutely gorgeous and the experience was AWESOME . More

Great Vehicle - Great Experience... See Antoine If you're like me and I dread going to buy a car, especially a used car, go see Antoine. Low pressure, polite, and you can tell he's just a good man. If you're like me and I dread going to buy a car, especially a used car, go see Antoine. Low pressure, polite, and you can tell he's just a good man. He let the car do the talking and let me make the decision. Gave me plenty of time and space, held the car for me for a day while a made my decision, and made the buying process easy once I made my choice. I would definitely go there again! More

Oil change for life scam I bought a vehicle from Hyman Nissan about a year and a half ago. I had been going for service every 5000 miles for oil changes as they were free as p I bought a vehicle from Hyman Nissan about a year and a half ago. I had been going for service every 5000 miles for oil changes as they were free as part of my purchase. I still have the sticker on my front windshield that says this vehicle come with oil change for life. I called today to schedule a appointment and was told they will not honor the oil change for life no more. They claim if was a pence thing but I bought the vehicle from Thomas Hyman himself. More

Pleasant Experience Nice vehicle*. Quick process. Mr. Quaintance greeted me with a (real) smile & took time to answer questions, also to explained things in simple (non- Nice vehicle*. Quick process. Mr. Quaintance greeted me with a (real) smile & took time to answer questions, also to explained things in simple (non-salemans') terms ! The original Battery failed, however, it was quickly and cordially replaced. The Finance dept., staff was cordial & polite, however, more intricate "details" of the contract could be explained more thoroughly. In spite of the few minor "quirks", I would recommended this dealership to others. More