Hyman Brothers Automobiles West Broad

Excellent in every way! From the first phone call until I was out the door with a new car. Knowledgeable and Efficient service. Friendly people all around. I highly recommend From the first phone call until I was out the door with a new car. Knowledgeable and Efficient service. Friendly people all around. I highly recommend Hyman Brothers! More

Great Dealer that Stands Behind their Vehicles Hyman Brothers exceeded our expectations. Our salesman, Antoine, was great and helpful, not too pushy. I did feel that they should have come down in p Hyman Brothers exceeded our expectations. Our salesman, Antoine, was great and helpful, not too pushy. I did feel that they should have come down in price a little bit to make the customer feel like they 'won', but it was a decent price nonetheless. The purchase process took a little longer than I'd like, but my expectation was 15 minutes (I had a check in hand). Where Hyman Brothers truly shined was their service. Shortly after purchasing our vehicle, we found that it need about $7,500 in repairs. I frantically called Antoine, who directed me to the service manager, Ralph as the vehicle was still covered under Hyman Brother's 3-month warranty. Ralph was EXCELLENT! There were almost no questions asked. It was such a seamless process. He knew the service guys at our local Porsche dealer and interacted with them on our behalf. After one day, Ralph had the necessary approvals for the repairs and we brought our truck to the dealer. The work was done, and the bill was paid by Hyman. All we had to do was drop the vehicle off and pick it up when it was ready. I cannot stress how relieved we were with how easy it was to deal with Hyman Brother's. I doubt anybody would stand behind their product the way these guys did. We will definitely look here first for any used-car purchases in the future. Thank you! More

Excellent Wish I could give more than a 5 star, honestly . Most comfortable I've ever felt at a dealership, not overbaring and pushy but very truthful ,friendly Wish I could give more than a 5 star, honestly . Most comfortable I've ever felt at a dealership, not overbaring and pushy but very truthful ,friendly, and treat you as well as they would if you were family. Honestly favorite dealership I've ever been too, I definitely Recommend them to anyone looking to buy! More

Great Selection, Great Service Nothing but excellent vehicles in there inventory. Fair and excellent to work with. I highly recommend Hyman Brothers when looking for quality pre own Nothing but excellent vehicles in there inventory. Fair and excellent to work with. I highly recommend Hyman Brothers when looking for quality pre owned vehicles. More

Pleasant Experience We owned a Honda Odyssey for many years and wanted to trade our old car for a newer car. A pre- owned certified Traverse. We contacted and visited a We owned a Honda Odyssey for many years and wanted to trade our old car for a newer car. A pre- owned certified Traverse. We contacted and visited a couple of dealers, but they didn’t have the car color or the options we were looking for. We weren’t in a hurry to buy and just wanted to find the right car for our family. My husband contacted Hyman Bros. to find out more about a Traverse they had that had all the options we wanted; unfortunately, we learned that this car wasn’t certified we decided not to visit them. Rick Bradley contacted us to follow up on our decision and I let him know about our concern. Rick said that we should stop by to check the car out and discuss their vehicle Protection Options. Rick wasn’t pushy at all and said that perhaps we would find a good coverage plan that would fit our needs. We are glad we stopped by. During our visit, Rick showed us the car and explained with detail everything we should know about it. What impressed me is that he was thorough and took his time to go over everything. He also talked with pride about the company and its owners and the history of the family business. It was a pleasant different experience. You know when you visit a dealership and the sales person approach you with a line conversation and treats you like you are one more person? Well, this is not the case with Hyman Bros. Rick was sensitive to our needs and wanted to help as much as he could. He showed honesty and integrity. Rick knew what we wanted and went all the all the way to try to help us. We also had a pleasant experience working with Jimmy on the insurance coverage plan. It was also nice to meet the owner who stopped by and chatted with us a little. We are so glad Rick contact us back and recommended that we check the car out and their coverage options! We wish all the dealerships had this professionalism, honesty and specially, this positive “family” feel environment! More

A Surprisingly Pleasant Experience I wanted to trade my vehicle and get another more economical one. I first went to the dealer across the street, but was not satisfied. I decided to tr I wanted to trade my vehicle and get another more economical one. I first went to the dealer across the street, but was not satisfied. I decided to try Hyman Bros. I had never dealt with them before and did not know what to expect. First thing I noticed is the enormous inventory of high quality cars they have. Joseph Taylor came to my aid and guided me to the perfect car for me and gave me a fair price for mine. He made the entire experience easy and hassle free. Everyone is professional and very pleasant to work with. It was a great experience and when the time comes, I will return to Hyman Bros. for my next car. I WILL recommend them to family and friends. More

Cadillac This was my 5th (or maybe 6th) purchase from Hyman and the process keeps getting easier! I found my car online. Sent an email to GQ. He sent it to This was my 5th (or maybe 6th) purchase from Hyman and the process keeps getting easier! I found my car online. Sent an email to GQ. He sent it to Monty Baker. Monty called me and less than 24 hours later I drove home in my fiances dream car. Jimmy didnt push on the financing and "extras". But I bought them anyway. It was the perfect birthday gift for him and the team at Hyman made it effortless. More

Great experience at Hyman Brothers My car buying experience at Hyman Brothers Auto was an enjoyable one. Rick Bradley was of great help to me and put me in a vehicle that I am very plea My car buying experience at Hyman Brothers Auto was an enjoyable one. Rick Bradley was of great help to me and put me in a vehicle that I am very pleased with. The vehicle is clean and sporty and was within my price range. The purchasing process was quick and easy and he went above and beyond to answer all questions that I had and address all of my concerns. Mr. Bradley made me feel very comfortable with my purchase and I appreciate his efforts. I will definitely be back for my next vehicle purchase. Special thanks to Jimmy Dameron as well for making this process enjoyable by getting me the financing I needed at terms that I could handle. Thanks Hyman Brothers!!! More

Happy I told Rick exactly what I wanted and he found it! We needed a new car before leaving for vacation and he found us the perfect SUV for our family! I told Rick exactly what I wanted and he found it! We needed a new car before leaving for vacation and he found us the perfect SUV for our family! More

Great selection, great service and competitive prices The first thing we noticed was the volume of high quality vehicles on the lot. It was obvious that Hyman only deals with vehicles that are in excellen The first thing we noticed was the volume of high quality vehicles on the lot. It was obvious that Hyman only deals with vehicles that are in excellent condition and meet the needs of the buyer. Rick Bradley worked with us during the sales process. He took the time to fully review the vehicle with us and never made us feel uncomfortable by being too pushy. He made us feel at home. Jimmy worked with us on the financing and helped us design a plan that worked the best for us. Finally, Gardner worked with us on finalizing the value of our trade-in and we came out feeling that we received a fair offer. During all of this, the entire staff was so friendly and accommodating. We will definitely go back to Hyman in the future! More