Hyman Brothers Automobiles West Broad
Richmond, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 400 reviews
Love my new car! Had a great time buying my car from here. Was in and out in no time. Much thanks to Larry and Rick. They got my payment way lower than i thought it wo Had a great time buying my car from here. Was in and out in no time. Much thanks to Larry and Rick. They got my payment way lower than i thought it would be. Love my 2011 Subaru STI. More
Most pleasant experience MY husband saw the truck that he needed,made several trips to look at it, was met by the same sales man Monty Baker. Mr. Baker was so pleasant, easy, MY husband saw the truck that he needed,made several trips to look at it, was met by the same sales man Monty Baker. Mr. Baker was so pleasant, easy, well mannered, professional,truthful and knowledgable. He made everything so easy. This was the most pleasant experince we ever had purchasing a vechicle. More
Easiest Process Ever This is the second time I've worked with Hyman Brothers and they are fantastic to work with! Process is fast, easy and everyone there is so friendly t This is the second time I've worked with Hyman Brothers and they are fantastic to work with! Process is fast, easy and everyone there is so friendly to work with. This time I had the pleasure of working with KC on my sale. He was great to work with and made the whole process enjoyable. He took the time to go over the car in full detail, covering all the features and answering all my questions. I also had a great experience working with Larry Bracey on the financial portion. Again, very friendly to work with and made that process lightening fast. More
Easiest sale ever. I saw the car I wanted online and drove over an hour to make sure it was exactly what they said it was. The car was in perfect condition. I had expe I saw the car I wanted online and drove over an hour to make sure it was exactly what they said it was. The car was in perfect condition. I had experienced dealerships descriptions sometimes being off or just wrong when I got there, but Hyman Bros. was true to their description and the salesman was knowledgable of the car and could easily answer all my questions. Very impressed for a Used Car Dealership. Very happy with my Cadillac SRX. More
"They made it happen for me" After 38 years of car buying I had the customer service experience of my life time buying a car. After 12 years of being off the credit grid (cash on After 38 years of car buying I had the customer service experience of my life time buying a car. After 12 years of being off the credit grid (cash only buying) I found myself with no credit history. Which is the express way to HIGH finance charges and dealer how bad do you want this dispositions. Rick Bradley and Larry "The finance guy", left me in disbelief with the deal I received. I now have THE car I wanted, a payment I love and the ability to reestablish myself in the credit world. Sounds unbelievable of course it does, but that's my story and I am sticking to it. I will always remember not the car I purchased, but the help with my financial credit footing that they have provided that included a car. So would I recommend Hyman Bros. , Rick Bradley and Larry "the finance guy" to people I know? No I would NOT, BUT then I would be like the CRAZY fouled up society we now live in and with, were everyone looks out for number (themselves)! So I choose to swim up stream and say these gentleman have got it right. Right on the money. I dare you to test their customer service skills, you can only win in the end, no matter which way it goes. Take Hyman Bros. for a test ride. It's not about the circumstance, but rather what you are made of. The same boiling water that softens the potato hardens the egg. Jason_from_Henrico_ More
Pleasant Car Purchase Experience My fiancee and came down from Northern VA to purchase a used 2014 Acura. Prior to the visit Rick and I spent some time on the phone going over every My fiancee and came down from Northern VA to purchase a used 2014 Acura. Prior to the visit Rick and I spent some time on the phone going over everything to expect. For the visit, Rick was expecting us with the car ready to go, and paperwork already started. It took us less than 2 hours to finish the test drive, have all our question answered, small body problems (scratches) taken care of by their service department, and all paperwork prepared and signed. Rick was very personable and knowledgeable about the car at the same time . The day after the purchased I received a follow up phone call from Rick. Also worked with Larry Bracy at financing on paperwork. To my surprise I did not get any sales pitch abut anything else that the dealership wants to sell us, including the extended warranty on the vehicle, like I normally get at other dealerships. Overall, I highly recommend Hyman Bros and its people and would definitely buy from them again. More
NO PRESSURE, EMPATHETIC PERSONAL SERVICE. 0UR AGES ARE 78 AND 76, OUR ONLY CAR (2003 LINCOLN, TOWN CAR, GARAGE KEPT, WITH 74,000 MILES) WAS TOTALED AT 4;00PM ON MONDAY, OCT. 5, 2015. THE OT 0UR AGES ARE 78 AND 76, OUR ONLY CAR (2003 LINCOLN, TOWN CAR, GARAGE KEPT, WITH 74,000 MILES) WAS TOTALED AT 4;00PM ON MONDAY, OCT. 5, 2015. THE OTHER PERSON WAS CHARGED WITH DOING 45 MPH THRU A RED LIGHT. WE STARTED LOOKING FOR A USED CAR THAT WOULD BE COMPARABLE TO OURS LOSS. WE LOOKED AT MANY SITES, INCLUDING HYMAN BROTHERS, THE SITE RECOMMENDED BY OUR SON-IN-LAW. WE HAD STOPPED LOOKING FOR THE DAY, WHEN WE RECEIVED A CALL FROM MR. RICK BRADLEY, OFFERING HIS PERSONAL ASSISTANCE. WHAT FOLLOWED WAS A VERY COMFORTABLE, PROFESSIONAL EXPERIENCE. MR. BRADLEY FOUND US A NICE 2007 MERCURY MARQUE, WITH COMPARABLE MILEAGE AT THE RIGHT PRICE., AND HAD US IN OUR VEHICLE BY 4;00 PM, OCT 8. GREAT SERVICE, THANKS RICK. BRAD AND JUDY BRADFORD . More
Great Service!!! It was a rainy and nasty Saturday but KC stuck with us, he was very patient and considerate with our over active children and numerous test drives. I It was a rainy and nasty Saturday but KC stuck with us, he was very patient and considerate with our over active children and numerous test drives. I loved the fact that he seemed more genuinely concerned with our needs and the quality of the vehicle we left with than pushing us into something more $$$ so he could get a better commission. Although I'm not a fan, at all, of the no haggle price, I feel that we got a quality vehicle for a fair price. Larry in financing, even though he was very busy, was a pleasure to work with. All in all a great experience! Thanks again! More
A Great Experience! Visited the dealership while it was closed on a Sunday. Found a car on the lot that we were interested in and were having a hard time finding. Visited Visited the dealership while it was closed on a Sunday. Found a car on the lot that we were interested in and were having a hard time finding. Visited again the next day and was greeted by KC. KC was a great! He had a great personality and answered all our questions. We test drove the car twice and went over the entire vehicle. At no time were we pressured or rushed into the purchase. This dealership seems to be very confident in the vehicles they sell, and rightfully so. The VW we purchased was in exceptional condition. That, coupled with the great sales and finance service, made this one of the best auto shopping experiences we have had. I would recommend Hyman Bros to anyone looking for vehicles and would also recommend asking for KC for a great salesperson. More
Amazing!! Such great service! Better than I could have ever imagined! Walked in and was immediately greeted kindly. Kevin "KC" Morris worked with me to get me i Such great service! Better than I could have ever imagined! Walked in and was immediately greeted kindly. Kevin "KC" Morris worked with me to get me into the perfect car. No tricks, no gimmicks, no hidden anything. KC and Larry were 100% real with me the whole time. They really put in 110% effort to help me get what I wanted. I would defiantly recommend this service to anyone looking to buy a car! Helpful staff and affordable prices, Hyman Brothers is great! Will be returning in the future! More